Hospital Volunteer Social Practice Report

Hospital Volunteer Social Practice Report

In daily life and work, there are more and more situations where reports need to be used, and reports have the characteristics of two-way communication. I believe many people will find it difficult to write reports. Below are the social practice reports of hospital volunteers that I have collected for everyone. They are for reference only. You are welcome to read them.

Hospital Volunteer Social Practice Report 1

In order to make up for the deficiencies in school education and teaching, enrich and deepen the content of ideological and political education for young students, and promote the combination of theory and practice for young students In the process of growing talents and healthy growth, summer social practice activities provide us who live in urban ivory towers with the opportunity to extensively contact and understand the grassroots. Going deep into the grassroots level and having heart-to-heart conversations with the grassroots people and leaders allowed young minds to collide with new sparks; it allowed us to learn a lot of things that cannot be learned in books and absorb rich nutrition; we understood that "coming from the masses, The true meaning of "go among the masses" is to realize that only by going to practice, going to the grassroots level, and linking the destiny of the individual with the destiny of society and the country is the correct way for young people to grow and become talents. Let us develop ourselves comprehensively, combine theory with practice, and better invest in the construction of a socialist harmonious society! In June XX, I was fortunate enough to enter XX People's Hospital for a month of social practice.

1. Introduction to the hospital:

xx People’s Hospital is located at No. 52 Shifu Road, xx. xx People’s Hospital is the largest comprehensive hospital in xx with the most advanced equipment and the strongest technical force. Sex hospital. It is a Grade II-A hospital awarded by the Ministry of Health; it is a teaching hospital of Southeast University School of Medicine and Xuzhou Medical College. There are currently 268 senior and intermediate technicians, including 70 with deputy senior positions or above. There are 450 open hospital beds, with 16 wards including internal medicine, external surgery, gynecology, pediatrics, facial features, and infectious diseases, and 16 specialties including extracerebral, extrathoracic, intracardiac, extracardiac, neurology, oncology, and orthopedics. The hospital has advanced medical equipment such as a large 16-slice spiral CT machine, a magnetic resonance imaging machine, a large C-arm , is the medical, scientific research and teaching center of xx.

In recent years, the hospital has paid close attention to medical and nursing quality management and continuously improved service levels. The economic and social benefits of the hospital have significantly improved. The leadership team of the hospital adheres to the policy of "strengthening management and revitalizing the hospital with science and technology", increasing investment in medical equipment, and has purchased nearly 30 million yuan of advanced medical equipment. The large 16-slice spiral CT machine can perform various complex cardiac interventional surgeries and image analysis; the large C-arm X-ray machine can perform coronary angiography and cardiac stent surgeries, as well as interventional treatment of various tumors; the magnetic resonance imaging machine can Diagnosis of various diseases is clearer and more accurate than CT. 60 radiotherapy machines and after-loading machines can treat various tumors. Cardiac surgery can perform various open-heart surgeries, and laparoscopic surgeries are performed all year round with less pain and faster recovery. The Department of Obstetrics and Gynecology and Pediatrics are in leading positions in the city. The Department of Obstetrics and Gynecology cooperates with the Reproductive Research Institute of Xuzhou Medical College to carry out infertility treatment. While the hospital continues to improve medical quality, it also strives to improve service attitude and strictly implements the one-time complaint and waiting system. The satisfaction of patients and society has been greatly improved.

2. Basic work:

The position I work for is called "medical guide". Most of the hospital's medical guides are nursing students. They can accurately obtain patient information. After receiving the patient information, we can determine the pathogenesis and the department to which the patient belongs. Of course, I don’t have the professionalism to make judgments, but after training and strengthening, I can skillfully guide patients and their families, and do some simple things such as outpatient registration, examination, payment, and medicine collection. consult.

Guidance work is ordinary and trivial. It seems simple but contains rich content. First of all, you should have good professional ethics, be dedicated to your job, be enthusiastic and sincere, improve your language skills, be good at self-regulation, and not bring personal emotions to work.

Hospital volunteer social practice report 2

Today, with emphasis on quality education, student holiday social practice is an important measure to promote the development of students' quality education, strengthen and improve the ideological and political work of young students, and guide students to grow up healthily and become talents; As an important way to cultivate and improve students' practical, innovative and entrepreneurial abilities, it has always been highly valued by schools. Social practice activities have always been regarded as an important way for schools to cultivate all-round development of outstanding talents. Social practice activities during the summer vacation are an extension of school education outside the classroom and an important means to promote the process of quality education. It helps contemporary college students get in touch with and understand society. At the same time, practice is also an effective way for students to learn knowledge and develop their talents. It is also a good way for students to serve and repay the society.

The school is a small society, and we are no longer flowers in the ivory tower that cannot be exposed to wind and rain. Through the tempering of social practice, I deeply realize that social practice is a valuable asset. Society is a comprehensive university that can better train people. Only by correctly guiding us to go deep into society, understand society, serve society, and devote ourselves to social practice can we discover our own shortcomings and prepare ourselves for the future when we step out of school and into the world. The society creates good conditions so that we can use what we learn, become talents in practice, grow in service, and effectively serve the society and reflect the value of college students. The future work is to continuously expand the scope of social practice activities and tap the potential of practical activities to cultivate talents based on the experience of past social practice activities.

Especially our nursing majors, their future work will not only fall within the medical field, but will also be linked to the service industry. They will be able to have early contact with hospitals, doctors, patients and their families, as well as other related working environments, so that they can Adapt yourself to work in this special environment, learn how to deal with specific working groups, and exercise your ability to deal with various problems that may occur in your future work. This is also a way to cultivate your own professional qualities. It is an important opportunity to apply the theoretical knowledge learned in the classroom into practice. Moreover, interpersonal communication skills cannot be mastered by relying solely on the knowledge taught by teachers. It is more important to communicate with others more, so that you can become more mature, understand the ways of the world, treat people, and accumulate social experience than staying up all night to get a "score" in the exam. Excellent” is much more meaningful.

In the Third Xiangya Hospital, such a hospital integrates medical treatment, teaching, scientific research, prevention, health care, and rehabilitation, providing high-quality medical services, cultivating high-level medical talents, conducting high-level scientific research, and managing It is a "digital" modern general hospital with standardized, first-class services and distinctive features. It is also a tertiary A-level hospital directly managed by the National Health and Family Planning Commission, so I can get better training. The Third Xiangya Hospital has successively won the titles of “National Advanced Collective in Health System”, “National Advanced Collective in Medical Ethics Construction”, “Clearly Seeking Doctors, People Can Trust the Hospital”, “National Advanced Unit in Hospital Culture Construction”, “National Youth Civilized Unit”, “Hunan "Provincial Quality Trustworthy Unit", "Hunan Province Price Trustworthy Unit", "Hunan Province Consumer Trustworthy Unit" and other honorary titles, so many people come to the hospital to see doctors, not only Changsha locals, but also many people from other provinces and cities. Patients who came to the Third Xiangya Hospital for treatment.

Although I only used a short week during the summer vacation to work as a "guidance volunteer" in the outpatient department, the work I did was also a simple part of answering patients and their families who came to the hospital for consultation or treatment. The question does not involve professional medical knowledge (because I do not have enough medical knowledge now and am not a medical professional). However, during this period, I became familiar with the environment and atmosphere in the hospital. Through communicating with patients and their families, I developed my communication skills with this group of people, which also changed my mentality towards the work of medical staff.

What I participated in this practice was the "Sunshine Love Volunteer" activity organized by the *** Youth League Xiangya Third Hospital Committee, and became a volunteer for the "Love Clinic".

The basic process of daily volunteer activities is: first, wear a medical student white coat and a Sunshine Love Volunteer Card to report to the outpatient service desk; then receive a volunteer armband at the outpatient service desk and fill in the "check-in time" on the volunteer card And sign in by the fingerprint attendance machine; then provide services according to the positions assigned by the outpatient nurse; after the service is completed, fill in the "check out time" on the volunteer card and move out by the fingerprint attendance machine, return the volunteer armband and be served by the outpatient clinic The head nurse signs in the "Certificator" column.

My working hours:

8:00-12:00 in the morning; 14:30-17:30 in the afternoon

My core work content:

①Explain the medical treatment process

②Explain how to apply for and use the medical card

③Guide to the location of the department

④At the place where the medical card is processed Inform patients how to apply for a card

⑤ Maintain order in the outpatient hall (card application, registration, payment, medicine collection), and please queue up consciously

⑥ Remind patients to apply for a card before seeing a doctor and pay attention Screen information, and explain the screen information to patients when necessary

My position and responsibilities

Post No. 1: Lei Feng Volunteer Service Station in the Outpatient Hall

①Introduce the registration process to patients who come to the hospital

②Introduce the information column of the outpatient hall

③Introduce the start time and precautions of various hospital services

Post No. 2: Outpatient card self-service machine

Help patients and their families apply for outpatient treatment cards, including introducing the procedures for applying for treatment cards, and assisting patients to complete the recharge, registration, and payment processes.

Position No. 3: Outpatient Registration Form Filling Office

①Help some patients fill in relevant content;

②Assist in maintaining the order of card application and adjacent registration windows, Patients are asked to queue up voluntarily.

Position No. 4: Laboratory and Test Order Collection Office

①Help patients print laboratory and test orders

②Explain to patients how to use the self-service system

③Introduce the test order collection time to patients and their families

④Help maintain order

(Not responsible for explaining the contents of the test order to patients)

Five Number post: Outpatient hall passage and elevator entrance

①Introduce the treatment location to patients and their families

②Introduce the relevant internal structures and departments of the hospital

(not separately Escort patients and do not provide services for keeping items for patients)

Post No. 6: Outpatient Comprehensive Treatment Center

① Help guide, triage and treat patients in the blood drawing room and injection room Order maintenance

② Pour water for patients

③ Accompany patients in need and remind them of no medicine

During my work, I did not use many professional skills Medical knowledge and skills are more about exercising the ability to communicate with various people, and exploring on your own at work, slowly accumulating experience, and finding solutions to various situations.

I once met a couple from other places who brought their elderly father to see a doctor. The two of them came for consultation in dialect. Maybe they were from rural areas and had never been to a big hospital in the city. The two of them were very nervous. They spoke very quickly and in dialect, and I couldn't understand what they were saying at all, but seeing their anxious expressions and sweating profusely, I knew they must have rushed to the hospital in a hurry. I first told them not to rush, and then immediately poured a glass of water for each of them. After they drank the water and calmed down a little, I asked them to ask questions. But the dialect is really difficult to understand, so I had to ask them questions and let them answer them, such as "Does the elderly need to see a doctor?" Sit and rest.

This kind of situation is often encountered when it is not very convenient to communicate with patients or family members, or patients or family members are very nervous and anxious (after all, this is a hospital). Although I do not have basic nursing knowledge, based on the knowledge of "Introduction to Nursing" and "Nursing Introduction" I have learned "Nursing Psychology" knowledge, as well as daily life experience, as long as you empathize and think from others' perspective, you can help patients and their families solve problems.

I have also encountered family members of patients who had to wait in line for more than half an hour to pick up medicine on the busiest Monday morning. In the end, they were angry in the outpatient hall because they had to queue up again because they were in the wrong line. He scolded the medical counselor loudly (the pharmacy of the Third Xiangya Hospital is divided into odd-numbered and even-numbered windows based on the last digit of the diagnosis and treatment card number). It is said that at that time, the patient's family took the medicine order and asked the medical director where to pick up the medicine. The medical director casually pointed to the pharmacy without looking carefully, and did not tell them that there were odd and even numbers, so the patient's family just randomly queued up. Behind a line. The temperature was very high that day. Although several air conditioners were turned on in the outpatient hall, the room was almost crowded because there were so many people. The whole hall was like a steamer, and everyone was dripping with sweat. The atmosphere in the hospital was already quite tense, and due to the temperature, it was inevitable that people would be agitated. The family member wasted a lot of time because of such a small mistake, so it was normal to be angry. The patient's family members could be described as furious at that time. It really frightened me a little, but it also left a very deep impression on me. It made me feel even more about the weight of my responsibility and that I couldn't just laugh and laugh. This job is child's play. You must be responsible for your words and deeds. You must be careful and cautious when working to avoid making mistakes and harming patients and their families. So when I encounter a question that I can't answer, I will ask for help from the medical counselor or nurse teacher at the outpatient service desk. I will never answer the question based on imagination. I will record the unanswerable questions and guide them to the clinician. Or ask a nurse teacher for advice.

This also made me think of a solution. When there are a lot of people queuing up in front of the pharmacy, in order to avoid such an incident from happening again, I often stand by the queue to check whether the medical card numbers in people’s hands are consistent with the numbers at the pharmacy window. By doing this, the wrong queue never happens again. Sometimes we find elderly people or disabled people struggling to queue up. According to the hospital’s rules, elderly people and disabled people have priority and don’t have to queue. I will also help them. This also allows me to not always stay in a fixed place waiting for people to come forward for consultation. I can help people who encounter problems in various places, such as helping to register at the form filling station and helping to apply for medical cards at the medical card machine. Or payment, appointment registration, etc., so that "timely help" and "active help" can be truly achieved.

Usually when people come to me for consultation, they ask about where the registration place is, how to apply for a medical card, where the bathroom is, where blood is drawn, how to get test results, where to take photos or do B-ultrasound, Simple questions like where to buy medical records. Although they are all simple and minor problems, it can be said that they have nothing to do with professional skills and knowledge. However, when I first started working, the hospital was a very strange place for me. I didn’t understand the layout here at all. People said in their questions The terms "hematuria routine", "Down syndrome screening", "MRI" and other terms make me feel that I shouldn't even be a medical student. I can't even figure out the working hours of doctors, nurses and various windows. clear. So when I first started to stand guard, I was a layman who didn't know anything about it. Because I was standing at my post wearing a white coat, many patients and their family members thought I was a doctor, so everyone came directly to me for consultation. However, I always seemed confused when faced with people's questions, and I could only respond in embarrassment over and over again. I smiled and repeated, "Sorry, I am a volunteer. I am not sure about this. You can ask the counselor over there or the nurse teacher at the service desk." At this time, I can always feel that the consultant is suspicious and even a little bit suspicious. A look of disdain.

Therefore, I asked the nurse teacher for a map of the "Guidelines for Outpatient and Emergency Visits", which includes the general layout of the hospital, the floor index of the outpatient and emergency departments, the floor index of the medical technology building, the floor index of the surgery building, and the floor index of the health management center. ; Keep the medical treatment guide chart in my hand at all times. When I have free time, I will take it out and take a look at it. I will try my best to remember the information on it. If I encounter any questions that I don’t know, I can easily check them and answer the consultant’s questions immediately. Questions, and then focus on marking these questions on the picture, just like memorizing English words. Although it is a relatively stupid method of memorizing by rote, it can be regarded as drawing on my daily learning experience. Practice makes perfect. Gradually, I can basically answer various questions "off-script" and seek help from the clinician and nurse teacher. The frequency also gradually decreased.

This time, as a volunteer of the "Love Clinic", I participated with the purpose of "making good use of knowledge, increasing social experience, improving practical ability, and enriching holiday life". Use your vacation to participate in meaningful social practice activities, get in touch with society, understand society, and test yourself from social practice. At the same time, you can also repay the society as a volunteer who serves the people and gain growth from your efforts.

Looking back on this more than a week of volunteer experience, I went from being very shy when talking to the nurses and teachers at the service desk to being able to talk generously to all kinds of strangers; My back aches after standing in front of the service desk for a while, and I can follow the nurse teacher dragging an inflexible trailer carrying medicines around the buildings; I have gone from being completely unfamiliar with the hospital to being able to accurately Tell patients which department they should go to for various illnesses; from the time I was scared by the crowds at the door of the outpatient clinic hall on Monday to being able to calmly deal with the five or six people who surrounded me for consultation, these are my growth. Confidence, hard work, patience, humility, consideration, calmness, diligence, and knowledge are all what I gained from this practice.

But there are still some shortcomings that need to be worked hard:

①Strengthen English learning, especially speaking skills

(A foreign friend came to consult, and I couldn’t talk to him Communicate well)

②Learn professional medical knowledge and be able to provide effective suggestions to patients when they inquire about medical issues

③Not only answer the questions raised by patients and their families We need to provide more considerate and enthusiastic services

④Be more familiar with various departments of the hospital and be able to completely "off-script"

In just over a week, we have a lot of confidence in the hospital. It was a very meaningful week for me. Become a volunteer, "do your best, regardless of remuneration, help others, serve the society, practice the spirit of volunteerism, spread advanced culture, contribute to building a beautiful society of unity, mutual assistance, equality and friendship, and common progress, practice and spread Volunteer spirit, fulfilling volunteer service commitments, practicing and spreading the Xiangya spirit, saving lives and healing the wounded, and practicing revolutionary humanitarianism." Collectively, I think I have fulfilled my commitment very well and maintained the image of young volunteers; As for myself, the criticism I received in the hospital, the praise I received, the knowledge I learned, the experiences I summarized, and the self-growth and self-improvement after experiencing it, this is the biggest feeling that social practice activities give me. It's the best gift I've given myself. Hospital Volunteer Social Practice Report 3

The coming period of summer is a very exciting time, and it is also a very important period, because during these two months we can temporarily put aside the boring work Learn about life and do the things we have always wanted to do. So we should

make good use of this period of time.

When the summer of last semester was approaching, I had already planned my summer life. I had already bought a ticket to go to XX as soon as the holiday came. From July 16th to August 20th, I got the opportunity to intern at the Jiashida Office Equipment Service Store in XX Town, Baoan District, XX City. I felt very lucky. In this practical activity, I am mainly responsible for the sales and after-sales service of office equipment in the company. I learned a lot of social experience from it.

I am very glad that I got this internship opportunity, because this practical work is not only professionally relevant, but most importantly, I can learn a lot of work experience from it. During the more than 40 days of internship work, I strictly demanded myself. If I didn't understand something, I promptly asked experienced colleagues and got satisfactory answers, thus learning knowledge from it. Realize that you should not be afraid of making mistakes at work, do not hide your shortcomings in your work, and humbly listen to the advice and even criticism of your elders, because this is also a kind of wealth, and it can allow you to learn things that are difficult for you to learn. I did not forget to learn professional skills during my internship. I learned a lot of skills by searching a lot of information and asking my colleagues, and applied these skills to practice.

Although the internship lasted only a few dozen days, I felt that I learned a lot of knowledge that I could not learn in college, which will help me in my future college life and social practice.

In my freshman year, I always focused on learning professional skills and neglected theoretical knowledge. Therefore, at the beginning of my work, I was not very clear about some professional terminology in this industry. I had no idea how to start the work, which led to a lot of jokes. Finally, I gradually realized that theoretical knowledge is also very important. Only by combining theory with practice can we have a deep understanding and gain knowledge from work and accumulate work experience.

We will encounter all kinds of problems at work. Some of them need help from others to solve them, but some of them must be completed independently. This requires us to have independent thinking ability, and we must also have independent thinking skills at work. You need to have this ability, but this ability is not born with it. It needs to be learned and cultivated the day after tomorrow. Everything is difficult at the beginning. Don’t think that you will never do something you haven’t done before. This is a sign of cowardice. You only have to You will only do this after the first time. You will never do it without trying it. After you finish it, you will feel "It turns out to be so simple!" and then you will have a sense of accomplishment.

This is my first summer practical work. Through this work, I realized that I was wasting my time before. Life is only a few decades. We should live a wonderful life and create as much as possible. For more value, don’t let your daily life be the same and boring.

On July 13th, I got on the train to XX. Although this was not my first time going to XX, I felt that this time I should have a wonderful time. You should fight for your dreams. In the Oriental New York of XX City, skyscrapers are springing up like mushrooms after a rain. In this economically prosperous city, I will become a speck of dust and make my own small contribution. Suddenly I felt like a wage earner, struggling for life.

On July 16th, after my father introduced me, I came to work as an intern at the Jiashida Office Equipment Service Co., Ltd. in XX Town, Baoan District, XX City. At the beginning, I was excited and nervous, and I was happy. The bottom line is that I can finally work, but what I'm afraid of is that I'm afraid of encountering problems at work that I can't solve. The unit where I interned was a small office equipment sales store. The products it sells include computers and computer peripherals, printers, copiers, digital consumables and other products. It is an electrical appliance sales and maintenance unit. Although it is not large, it operates in a wide range, so I can learn something from it. Knowledge. The boss is a man about 30 years old. We often chat with him. He is very kind and always cares about the work and life of his employees. He can make employees feel warm. He told me that employees are the most valuable resource of a company. We We should respect them and allow them room for development. We should explore the creativity of employees and create certain economic benefits for the company, but we must also pay attention to our own growth. At first, I didn’t know what he meant by these words. Later, through Through work and study, I understand that the relationship between enterprises and employees is closely linked. While employees create wealth for the enterprise, the enterprise also brings certain value to employees, including future growth.

College students should not be too ambitious. They should not think that they are higher than ordinary employees. It is just a wrong idea to think that their own value is higher than others. Many college students feel that their salary is the same as that of ordinary workers, which is a bit psychologically unbalanced. Some of them give up on themselves. They are looking for high-paying jobs in the company, and they think that they deserve high salaries for their level. They don’t know that their own value is the value they create for the company. This must be directly proportional, so we must take this into consideration when seeking employment. You know, money is not easy to come by.

Finally, I think this weekend was quite fulfilling. I learned both knowledge and how to behave. The key is to gain work experience. Hospital Volunteer Social Practice Report 4

The one-year college life is over, time flies by, and we usher in the first summer vacation of college. This summer vacation is ordinary but also unusual. In school, we learn professional theoretical knowledge, and social practice can allow us to go to society, understand society, shorten the distance between us and society, and enable us to live better in society.

As a prospective sophomore who is about to become a senior, we actively participated in summer social practice activities. Among many activities, we chose to volunteer in the hospital. We are committed to solving problems for doctors and nurses and alleviating the pain for patients. When dealing with patients, every time the patient smiles, our inner satisfaction increases. Whenever patients have any needs, we will do our best to help them within our capabilities. Whether it is standing in line or getting a glass of water, as long as we can make the patients relax for a moment, that is our gain.

During these days of volunteering in the hospital, I have seen people smile from the bottom of their hearts as a result of their illness being cured, and I have seen people crying in sadness due to the death of their loved ones, and so on. Our moods will fluctuate with their moods, as if we are part of their family and their affairs are our affairs. Of course, during these days of practice in the hospital, we have also learned some first-aid protective measures, and we have learned some simple medical techniques. We hope that we can use this knowledge to help more people in our future lives.

The event has ended, but our enthusiasm has not diminished yet. In the future school life, we will not only study theoretical knowledge well, but we will also apply theoretical knowledge to social practice, because practice is the only criterion for testing truth. Only in practice can we better understand theoretical knowledge and deepen it. The meaning of levels also allows us to learn how to get along with others, accumulate experience and learn lessons from practice. ;