How to solve the pop-up window of Beijing Health Treasure?

How to solve the pop-up window problem of Beijing Health Treasure? According to a large number of citizens in Beijing Health Bao recently, it can be operated through hotline and network platform. Let's find out.

How to solve the pop-up window of Beijing Health Treasure?

Method 1:

Residents who have received the pop-up window of Beijing Health Treasure,

Please follow the following methods-

1, the interval between the two nucleic acids was 24 hours, and all of them were negative. (specifically subject to the notice of the neighborhood Committee)

2. Please log on to Jingxin Gang platform and fill in my information for the record.

3, signed a letter of commitment to the neighborhood committee, can lift the pop-up.

If the lifting of the ban is still not possible, please submit it to Beijing Guan Wei "Public Opinion Direct Report" 12345 for review. Operating steps—

first step

Do nucleic acid first;

Second step

Wechat search "Beijing 12345" official WeChat account-click "service"-direct public opinion-check and read-"error correction pop-up window of health treasure coding status"-enter the information filling page (register first, then log in to fill in the information).

Third step

pay attention to

Upload "Screenshot of Health Treasure Pop-up Window" and "Screenshot of Negative Nucleic Acid" and submit them for review.

Method 2

Please press 1 for the pop-up window of Beijing Health Treasure. You can tell me the number of the pop-up window. Do you live in Beijing? Recently, the public dialed the 12345 public service hotline, and they will hear a special consultation channel of the health treasure pop-up window. This is a new intelligent voice robot service launched by Beijing Health Treasure Pop-up Window. Citizens can answer simple messages according to voice prompts, and get accurate policy explanation of Beijing Health Treasure Pop-up Window or artificial seating service.

Beijing Unicom said that this AI intelligent voice robot will automatically identify keywords according to citizens' answers, and can classify and explain some simple demands such as pop-up information and location information. For example, whether you are in Beijing, whether you have done nucleic acid testing, whether it is related to time and space, and so on. With the continuous training and optimization of intelligent voice robots, the "humanization" level of robots will continue to improve.

It is reported that since the opening of Beijing Health Bao Pop-up Intelligent Voice Robot on March 19, by June 10, the intelligent robot had connected 202,284 calls from citizens, and accepted150,408 calls from citizens, of which 3 and 5 special seats for pop-up windows were accepted manually 12798. The opening of the intelligent voice robot of Beijing Health Treasure Pop-up Window also answered many citizens' simple questions about pop-up.

It is understood that 12345 citizen service hotline provides intelligent services according to "1", mainly answering simple pop-up consultation questions, and intelligent robots inform specific solutions; If you need manual service, you can press "2" to directly queue up for consultation.