Because of the customer's urging, there was an accident in the takeaway. Who should be responsible?

The take-away accident is not necessarily related to the customer's reminder. The cause of the accident was that the takeaway did not obey the traffic rules, or the perpetrator did not obey the traffic rules. This responsibility is not directly related to the customer, so the customer is not responsible. We should judge who is responsible according to the cause of the accident. Of course, the platform should be responsible first.

There is nothing wrong with the customer's reminder, and the reminder is also the customer's authority. Car accident is not the direct cause. If the take-away takes a lot of orders and leads to overtime work, then the customer will certainly remind the order and has the right to remind the order. Although it is hard to deliver meals and deserves sympathy, many positions also need sympathy. We can only support the delivery staff humanely, but legally speaking, the customer is completely irresponsible.

First of all, the customer's urging didn't make your delivery man speeding or running a red light. If the customer asks for a takeaway, the takeaway can be refused because it is illegal.

Blame only the rules of the platform. Of course, you have the right to rush when the time is up, and the customers are waiting for dinner. If the customer is put in charge, it is estimated that no one will dare to order takeout in the future, and no one will dare to call a drip cart, because the driver will be responsible for an accident on the road.

Platforms and insurance companies should be responsible for the accidents of external sales. Now take-away food is insured whether it is part-time or full-time Then the platform and insurance companies should pay medical expenses first in the event of an accident, and judge the responsible person according to the cause of the accident.

In recent years, there are more and more take-away employees, but the monopoly and squeezing of the platform are very serious, and the rights and interests of take-away workers are not guaranteed. In order to take more orders and be in a hurry, it is common for many takeaways to run red lights, go backwards, overspeed and take the expressway.

This is actually caused by the platform to make more money and save costs. If you don't deliver it within the time specified by the platform, you will be deducted, and the bad review will also be deducted, which makes the takeaway staff have to take the risk to complete it within the specified time.

The exploitation and crushing of the platform is the main cause of the car accident, and customers are just protecting their rights and interests, and they don't want to see such a thing happen.

Judging who is responsible for the accident according to the cause of the accident should be decided by the traffic police, and the responsibility should not be evaded because of the special status of the takeaway. I once saw a delivery man run a red light and hit a local train. The delivery man was upset on the spot, but fortunately nothing happened.

The headlights of another Mercedes-Benz car were smashed, and the loss was estimated to be not less than 3,000 yuan. After the traffic police confirmed that the takeaway was full-time. Fortunately, Brother Mercedes was generous and didn't embarrass him. He only let the delivery man lose 200 yuan as a lesson.

This incident tells us the importance of obeying traffic rules and being a law-abiding deliveryman, otherwise there may not be such a good person next time. People want you to accompany them, so you have to lose money as usual. The most serious thing is that it will be difficult if you die.

Conclusion Because of the customer's urging, I think it has nothing to do with the customer's car accident. Instead, remind all the receivers to obey the traffic rules under any circumstances. Even if the customer urges, even if he is late, he will be deducted.

Finally, I hope all customers can understand the difficulty of takeaway. If they are late, try not to rush and try not to give bad reviews.