Is it useful to complain that the refrigerator can't be repaired?

Legal analysis: basically not, and users can't afford this time.

Since it is a newly bought refrigerator, there is indeed an abnormal fault, and the manufacturer will generally handle it properly. Unless you buy some inferior brands of refrigerators. Mainstream refrigerator manufacturers still value word of mouth.

I bought a brand-name refrigerator product, so I had to swallow my pride and pay for it myself. Or if you have acquaintances in the local media, let the media exposure.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 4 When conducting transactions with consumers, business operators shall follow the principles of voluntariness, equality, fairness, honesty and credibility.

Article 5 The state protects the legitimate rights and interests of consumers from infringement.

The state takes measures to ensure that consumers exercise their rights according to law and safeguard their legitimate rights and interests.

The state advocates civilized, healthy, resource-saving and environment-friendly consumption patterns and opposes waste.

Article 6 It is the common responsibility of the whole society to protect the legitimate rights and interests of consumers.

The state encourages and supports all organizations and individuals to conduct social supervision over acts that harm the legitimate rights and interests of consumers.

The mass media should do a good job in propaganda to safeguard the legitimate rights and interests of consumers, and conduct public opinion supervision over acts that harm the legitimate rights and interests of consumers.