How to get a full refund for buying the wrong ticket?

You can apply for a full refund under the following circumstances:

1. If the flight is delayed due to force majeure, you can apply for a full refund;

2. If the flight is cancelled due to force majeure, you can apply for a full refund;

3. If it is necessary to refund the ticket due to the epidemic situation in various places, you can apply for a full refund;

4. If the name is entered incorrectly, it is a homophone error, and the other time and flight segment remain unchanged, a new blank couplet will be attached to the refund, indicating that the homophone is entered incorrectly, and you can apply for a full refund.

Each ticket purchase method has different ways to apply for a full refund, as follows:

If you booked a ticket between the airline counter and official website, you can call 95583 to inquire about the refund.

If you book tickets through sales outlets or online agents, then you need to find a booking agent. At this time, you can directly return the ticket to the airline, and the airline will not accept it.

If you buy tickets at the airport, you can find the manual service desk at the airport or consult the customer service of the corresponding airline.