Buying shoes in Taobao, I found that two shoes are not the same size.

If the shoes you bought on Taobao are different in size, you can consider the following steps:

1. Check whether the shoes on the purchase page are the same size. If the size is different, please contact the seller to ask about the size.

2. If the seller does not provide the size information, or the size information provided is inaccurate, you can consider applying for a refund on the order details page or negotiating with the seller to return the goods.

3. If you find that the size of the shoes is inconsistent after receiving them, please contact the seller immediately. Provide relevant evidence, such as shoes photos, order numbers, etc., and negotiate solutions with the seller.

If the seller refuses to admit his mistake and return the goods, he can consider complaining to Taobao customer service. Please provide relevant evidence, such as order details and chat records, to support your complaint.

In short, if you buy shoes of different sizes, please contact the seller immediately and solve the problem as soon as possible. If you need further help, please contact Taobao customer service.