#handstripprofessionalmisunderstanding# When you catch the doll, what are you grabbing?

I am a child from a rural area. I graduated from a junior college and worked as a caterer for three years. Finally, I accidentally landed in a video game city as a supervisor.

Compared with those glamorous and high-end jobs, my job is really indescribable. At the end of last year, my elementary school classmates pulled me into the WeChat group. I was very excited when I saw the names of people I hadn’t seen in more than ten years. But when someone asked me what I did for a living, I simply said I was in a restaurant. At this time, someone said, you are a college student and you are also in the hotel! What else can I say, except to smile awkwardly and politely.

My old classmates made fun of me in the restaurant. If they said I was in a video arcade, they would probably laugh at me.

Back to the topic, most people go to video game malls to catch babies (of course, some people play simulators, arcade machines, and dance machines), especially the ones like the ones in the picture below——

This type of machine is the most eye-catching among the small machines. Basically, as long as you walk in front of them, you will throw in two game coins to try your luck. Customers all know that catching dolls requires luck. Many customers also know that catching dolls actually depends on probability. Indeed, it is impossible for you to grab a doll that is generally expensive and take it away. Wouldn’t that be a loss? If the bosses were so honest, they would have gone out of business long ago.

Then the question is, why do so many people catch dolls when they know that catching them is actually buying dolls in disguise? I think there are several reasons:

1. There are still relatively few places for entertainment, especially places suitable for going with friends and family. Cinemas may be an option, and restaurants may meet social needs, but there are Can you yell, jump and spin in circles?

2. People will have a childlike innocence. When faced with something like a doll, this childlike innocence will be magnified. Even if you can't catch the doll, it's a lot of fun watching those chattering people catch it.

3. People believe that they will have good luck. This is a gambler's mentality. Although it is a bit exaggerated to say that catching dolls is gambling, it is indeed the case. Those who get the doll do not think that probability controls everything, but think that they are the lucky ones.

Now let’s talk about some misunderstandings people have about our work, although these misunderstandings are very small compared with other industries.

Misunderstanding 1. The waiter (although I hate being called that) always opens the glass door to straighten the doll when I want to catch it. He definitely doesn’t want me to catch it!

Answer: First of all, as employees, we do not intentionally go against customers subjectively. Objectively, our leaders’ requirements for us are to try our best to place the dolls in the prescribed standard position so that customers can grab them. Secondly, there will be a standard process for all work. If the dolls are not arranged in time (the boss will think that he is passive and sabotaging when he sees them), they are likely to pile up. What situation is easy to catch? Finally, if you see an employee trying to pose and you want to grab him in this position, you can tell him! Don't fail to talk about it in advance and then mutter about it afterwards, as that will make both parties unhappy.

Misunderstanding 2: Shaking the paw vigorously before lowering the paw will increase the claw force.

Answer: Who spread this rumor? I have seen countless people shaking and shaking, making a clanging sound on the glass, even reaching the Grandma Bridge, and I have never seen it increase the number of claws. Let me say it again, catching the doll is based on probability. If you don’t invest the game coins in place, the claw strength will not be enhanced. If you do this, it really has no other meaning than making our employees laugh. By the way, if you heard that when grabbing a doll, hitting the grab button hard can also increase the claw force, then you can give it a try. Because if you don’t try it, you won’t know how much your hands hurt.

Misunderstanding 3: Taking advantage of the fact that today is a working day and there are not many customers in the whole store in the morning, I quickly started to grab some, and I should be able to gain more.

Answer: If there are more employees than customers, try not to catch them. The reason is again - probability. Do you think you will get more if you put in 100 coins alone, or if a hundred people put in 100 coins each, you will get more? Of course it's the latter.

It really depends on luck at this time, because when there are few people, you will definitely be caught crying.

Misunderstanding 4: Are those who carry so many dolls in their hands shills (I once had this dark mentality because I didn’t catch a single doll for 400 coins)?

Answer: Of course it’s not a shill, it’s just that you’re out of luck. Of course there is another situation where they are scalpers. You heard it right, there are also scalpers who catch dolls. There are several senior scalpers in our store, and they will stick to their posts no matter how hard it rains. They wait for the customer to invest a lot of coins but not get a doll, and then fill the position in time based on their experience. Usually they can catch it in a few times. They won't scream after catching the doll, because they only have calculations in their hearts, not happiness. If I told you that it is easy to catch a doll, just do what a scalper does, would you follow suit?

Misunderstanding 5: Employees are expressionless at everything. How happy I would be if I worked in a store like this!

Answer: Yes, if you just deal with dolls every day, if you don’t clean, if you don’t drag bags of dolls weighing one or two hundred kilograms, if you don’t walk 20,000 steps a day, if you don’t get called by customers, Go ahead, if I hadn’t been scolded by my boss, I think I would have laughed happily.

Misunderstanding 6: I really don’t know how to catch dolls. Can I ask the store clerk to help me catch them? They should be better than me.

Answer: I regret to tell you that as employees, we are not allowed to catch dolls (at least this is the rule in our company), so we have no opportunity to exercise at all. Finally, I emphasize that probabilities are all probabilities!

Misunderstanding 7: Before I caught it, I thought the doll was really pretty, but why was it so small and ugly when I got it?

Answer: This is the fact. If a little doll is in front of you, you won’t think it is cute, but if dozens of them are lined up together, will your heart be moved? If dozens of claw machines were neatly placed in front of you, would you go crazy? This should be due to the atmosphere. Of course, a doll cannot create an atmosphere. In addition, it is true that what you don’t get is always the best. Think about how many dolls you have caught? Have you thrown most of them aside? But what you are thinking about is the doll that you have not caught. It is waiting for you in the claw machine in the arcade!

Finally, as the title asks, when we catch the doll, what are we catching? What I capture is that kind of surprise, that feeling of good luck coming, that kind of sharing happy time with family and friends. Don’t think about anything else. If you really have something you can’t figure out, then ask me. Bar!

Above

- A person familiar with the matter spoke on condition of anonymity.