How to be a "talking" professional?

Chatting with colleagues recently. Colleagues said that her son in elementary school was playing with his classmates in class and accidentally kicked the jade

Chatting with colleagues recently. Colleagues said that her son in elementary school was playing with his classmates in class and accidentally kicked the jade hanging around his neck. The parents of the other party said that this jade is a family heirloom, and our colleagues boasted everywhere that her son kicked 65,438+tens of thousands, saying that the other party wanted us to accompany him. Almost the whole company knows this renderings.

But in the end, the parents of the other party didn't want her to accompany hundreds of thousands, so they apologized symbolically, but our colleague made the process very ugly and ended up with nothing. Some people just like to talk.

I think it's disgusting to talk like this. Maybe when she said this at first, everyone was worried about her and said it was hundreds of thousands. How can we make up for it? As a result, what did colleagues get from worrying about her? Later, this colleague said something so-called important, and we listened, and no one could control it.

Another friend is very funny. Every time she buys clothes, if someone asks how much it costs, she will say the original price on the label. In fact, the price has been completely discounted. I don't know what her psychology is. At that time, our audience thought that maybe she wanted to express that she was rich or something.

But recently I read a book called The Art of Clear Expression. After reading this book, I know that the world needs a clearer expression. Sometimes the facts are unpleasant and embarrassing, but usually they also have some positive significance, because the facts are often clear and definite. I think when everyone can speak clearly, life will not be so embarrassing.

Dominic Mutler, the author of The Art of Clear Expression, pointed out the common disadvantages in the workplace, such as vagueness, avoiding the important and neglecting the important, have it both ways, infinite procrastination and following the trend. , and cited a large number of examples to illustrate the negative impact these disadvantages will bring to the development of enterprises.

This book also reminds us that calling a spade a spade does not mean calling a spade a spade. Clear and clear expression is an art. To achieve perfect results, you must check whether you meet the five principles of clear expression before opening your mouth:

The first principle: clarity

Obviously, from a thoughtful point of view, only those who have thought in advance can speak frankly.

When everyone begins to speak frankly, in principle, there are two possibilities: either it works or it doesn't. Express clearly

It is not an end in itself, but a solution to the problem. Violence is ok, but it is the opinions put forward by individuals that play a decisive role. An idea will cause friction between itself and others, so that new ideas and answers can be produced.

For example, like me, I usually speak implicitly. If I don't like something, I won't say it directly. I'm stuck in the old pattern with the same idea as me. I'm afraid I'll stand up, lose face and throw cold water on the enthusiasm of others.

Clarity is very important when expressing the subject clearly. It is the foundation and an important factor. Without it, it is difficult to move. Clarity means that everyone has a goal and everyone knows what his job is. Ideally, everyone should know the development trend in the next three years.

Without clarity, there is no clear expression, and clarity comes from a thoughtful point of view. Only those who have thought in advance can be outspoken. If I want to have a thoughtful point of view, I must separate and reassemble different topics. However, it is not enough for you to be clear. You need to lead and influence others.

The second principle: honesty

Without honesty, there is no clear expression, because honesty is the basis of all interpersonal relationships.

When it comes to honesty, people's impression is always ethics. This is not true. Honesty is related to productivity, which has an impact on interpersonal communication and ideological progress. In a company lacking integrity, the time to solve problems will be extended, while in a company with integrity and clear expression of culture, problems will be immediately brought to the table and solved smoothly.

Honesty means not telling what's going on in your head without filtering. There is no need to say all our thoughts, what we say just shows our thoughts.

If someone talks about everything, it must be annoying. It is not a clear expression to pour out the trivial things in your heart to others, and the personal privacy revealed is not the frankness needed for a "clear explanation". But at least, honesty means constantly offending others.

Honesty also means that others know their position, but also want to know the corresponding relationship between themselves and me. I should provide them with the necessary information, without any concealment or selective description, otherwise there will be misunderstanding.

Why is there no clear expression without honesty? When we ask ourselves this question, it is clear at first that honesty is the foundation of interpersonal relationship. Although there are differences in partnership, friendship, employment relationship, business relationship and customer relationship, this does not affect the integrity itself at all. Integrity is the cornerstone of all relationships.

If interpersonal relationships have been in a good state, it must be because people trust each other. Trust means that we can trust what a person says and thinks, and he will do as he says. More trust means I can trust a person's appearance.

Moreover, honesty means more productivity, and honesty can stimulate more creativity. When I honestly express my views and others honestly express their views, the problems will be exposed. If you can't be honest, then the problem will not be discovered, and it will not be clarified, let alone bring about ideological progress.

The third principle: courage

Only those who overcome their inner fears and uncertainties can better cope with the problems in life.

No matter who bravely stands up and speaks openly, it is a bungee jumping experience. Those who overcome their inner fears and uncertainties will be better able to cope with problems at work.

Every time we have a departmental meeting, we will ask everyone if there are any questions at the end, but some people will not express their opinions from beginning to end, but will gossip among our colleagues afterwards. In fact, leaders organize meetings for us to express our inner thoughts or dissatisfaction with our current work, and leaders can help us only if they know our thoughts.

Be brave enough to express clearly, because this can break the limit, let us act again and find new opportunities. It is the right of every employee to express his opinion in the company. If he is stiff because he is afraid or offended others, it will limit his freedom of action and greatly limit his creativity.

"Courage" means that I am not interested in something, but I will do it anyway. I open my mouth instead of closing it. I take the initiative, not wait passively. The courage to express clearly will bring new energy. The more we are afraid, the more difficult it is.

Just like when I was learning to swim, we should have the courage to bury our heads in the water, learn to hold our breath and finally learn to swim. You'll never learn to swim if you don't keep going into the water. Courage does not mean that there is no fear, but that you are not hindered by fear.

The fourth principle: responsibility

Expressing clearly is based on a sense of responsibility. If a person has an indifferent attitude towards one thing, he can't speak frankly.

The book divides the sense of responsibility into three levels:

Sense of dependence: The sense of responsibility is based on the fact that someone has only a sense of dependence when there is no other choice at a certain moment, and then remains indifferent. Family members are often not interested in work.

2. Sense of responsibility exceeds dependence: There are several factors that will enhance the sense of responsibility, topics of interest and corresponding activities, and interpersonal relationships among colleagues.

3. Enthusiasm: The highest level of responsibility is enthusiasm, and the two can almost be equated. Under this premise, people can live around a theme and put it in the first place anyway.

Different levels of responsibility can be strengthened in different ways:

Money: This stage is pure dependence. Some people are not interested in doing something, either doing nothing or doing it for money.

2. Theme: It is very important to work around a theme at this stage. How can I be interested in an activity? How to make the team stronger? How to make the brand more recognizable?

3. Outlook: In places full of enthusiasm, outlook is very important. This will keep the enthusiasm and focus on the future.

The fifth principle: empathy

Clear and clear, the core essence is empathy, and we should have enough understanding of the psychological limits that everyone faces.

Clear and definite expression is an art, which means crossing the boundaries of others without hurting them. A really clear expression is to have enough empathy and understand the limits that everyone faces.

According to different themes, the audience can always hear different clearly expressed contents. If you want to know which topics to deal with who, you need to be clear before you start acting-empathy.

Empathy is the ability to understand each other's thoughts, feelings and motives before others. Furthermore, empathy is a willingness to put yourself in others' shoes, understand others and adapt to others.

Who likes to spit in other people's soup? If someone points out the problem directly in prosperity, he will soon become a wet blanket. Those who want to have a long-term strategy to deal with future prosperity should think more about these questions: What keeps us working until now? Facing the future, what else do we need? When we succeed, we must always respect the factors that make us successful.

If one of the five clearly expressed principles is missing, it is difficult to express it clearly. So if we want to express your meaning clearly, whether in the company, in life or at home, those five principles are indispensable.