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Decoration company speaking skills
Decoration company’s speaking skills
Decoration company’s speaking skills. As a salesperson, you should know some sales speaking skills. After all, if you want to persuade customers, you should have some skills. Yes, otherwise why would the customer give you the order? Let me give you a brief introduction to the decoration company's speaking skills. Decoration company's speaking skills 1
The ability of a decoration company to negotiate an order depends on its comprehensive strength. It cannot be accomplished by just one salesperson, but the salesperson's speaking skills are also very important when running business. So what are the speaking skills of decoration salesmen? Let’s learn about it together!
1. When calling a customer, if you meet a girl, you can call her sister, beauty or If you meet a boy, you can call him brother, sir, etc., and then give the name of your decoration company.
2. The content and skills of calling customers must be mastered. Everyone’s time is precious. When a salesperson calls a customer, he should briefly ask about the customer’s house. Decoration situation; if the customer says that the house has not been renovated, then you can continue the communication; if the house has been renovated, then you can say goodbye politely and continue to make the next call, or ask the customer if there are other friends whose houses need to be renovated, and then ask Get off the phone.
3. Many customers are more concerned about the price of house decoration, so when the salesperson is talking to the customer, if someone asks about the price, they can say this: "Sister, You take me to see the house, I will measure the dimensions of the house, communicate your needs clearly, and then give you a detailed quotation."
4. Tips for answering questions about design style when meeting customers: Every owner wants to decorate the house to look the way he likes. When facing customers, salesmen must Be familiar with the characteristics of different styles and suitable house types and areas. If a customer smells the design style, they can reply like this: "The layout and area of ??your house can be decorated in three styles: A, B, and C. Which of these three decoration styles do you prefer?"
I summarize: The above is the relevant content about the speaking skills of decoration salesmen. Through the above content, everyone also has some understanding of the speaking skills of salesmen. Friends in need You can refer to the above content, I hope it will be helpful to everyone. Decoration company speaking skills 2
1. Basic skills:
1. Appropriate speaking speed, preferably consistent with the customer's speaking speed;
2. Emotional;
3. Enthusiastic attitude.
2. Speaking skills:
1. To attract customers’ attention and interest;
2. Dare to introduce your company and show your identity;
3. Don’t always ask the customer if they are interested, but help the customer decide and guide the customer’s thinking; d) Don’t immediately shrink back and give up when faced with the customer’s rejection;
4. Speak louder than usual on the phone to create a good conversation atmosphere;
5. Be simple and clear, and do not cause resentment to customers.
3. Tips for introducing the company or products:
1. Have a good attitude when facing obstacles;
2. Accept, praise and agree with customers’ opinions;
3. Learn to avoid problems;
4. Turn customers’ objections into our selling points.
4. Techniques to stimulate customers’ desire to buy:
1. Apply objective human influence and social pressure;
2. Use his point of view;
3. Care about every word of the customer and the people, things and things he cares about;
4. Use the media and public opinion to influence the company.
5. Taboos:
1. Do not call customers while lying on the sofa or bed. Not only will you be unfocused, but you will also appear lack of energy, which is extremely disrespectful to your customers. Show respect!
2. Try to omit the customary words such as "hey" and "hey" before, so that it will appear more concise and professional. At the end of the phone call, you should say "goodbye" instead of "bye". "Bye" is suitable for close friends, not suitable for communication with customers.
3. Don’t confuse the other person’s last name. You should call the other person’s last name accurately. This is the most basic respect for people.
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