Job responsibilities of waiters

Job responsibilities of the waiter 1 Job responsibilities:

1, responsible for pre-meal preparation, in-meal service and post-meal finishing according to the arrangement of superiors;

2. Be responsible for the equipment, safety and health work in the area under its jurisdiction;

3. Excellent communication skills and customer service skills to provide customers with high-quality professional services;

4. Obey management, unite colleagues, and be able to coordinate work as a member of the team;

5. Be able to pay attention to the needs of guests and always remain calm and polite;

6. Other matters arranged by superiors.

Requirements:

1, 22-35 years old, secondary school or above, Shanghai household registration is preferred;

2. More than one year experience in high-end bars and catering services is preferred;

3, initiative and enthusiasm, courtesy and patience, strong sense of responsibility, customer-oriented service concept, basic catering etiquette;

4. Good image and temperament, good health, strong affinity and strong adaptability;

Job responsibilities of the waiter 2 Job responsibilities:

1, according to the arrangement of the foreman, carefully clean the tables and chairs, the dining room, set the table in the dining room, and prepare all kinds of supplies to ensure normal business use.

2. Receive customers with initiative, enthusiasm, courtesy, patience and consideration, so that customers feel at home;

3. Provide "service" to the guests in polite language.

4. Be good at introducing and promoting the drinks and specialties of this restaurant to customers;

5. Cooperate with the foreman, obey the command of the foreman or above, unite and be good at helping colleagues;

6, actively participate in training, and constantly improve service skills.

Qualifications:

1, age 18-30 years old, healthy, height 1.58m or above, height 1.70m or above, able to bear hardships,

2, good conduct, can bear hardships and stand hard work, junior high school education or above.

Job responsibilities of waiters 3 1, strictly abide by the company's rules and regulations, and define job responsibilities and job requirements. Do a good job in the sanitation of tables, chairs and restaurants, and set the dining table in the restaurant to ensure the normal business use of the food street.

2. Receive customers with initiative, enthusiasm, courtesy, patience and consideration, so that customers feel at home.

3. Use polite language actively and flexibly to provide quality service for guests.

4. Be good at introducing and selling special drinks and foods in the food court to customers.

5. Cooperate with the foreman and supervisor, obey the arrangement and deployment of the company, have team spirit, and be good at helping colleagues to complete tasks together.

6. Be able to actively participate in the training organized by the company and be willing to continuously improve service skills.

Job responsibilities of waiters 4 Job responsibilities:

1, the waiter can't sit at the dining table, can't extort tips from guests outside the regulations, pay attention to control and adjust his emotions, don't lose his temper at will, don't have rude behavior, and shape his complacent, happy and easy-going personality.

2. Be familiar with the varieties and prices of the business premises and sell them to the guests at any time.

3. Stand on time every day, with correct posture, no back to the wall, no whispering, take the initiative to greet guests, and adopt polite expressions that conform to the specifications.

4. After the business, the waiter should clean up the room under his jurisdiction, carefully check whether the facilities and appliances in the hidden corner of the room are clean and complete, cut off the power supply, clean up the flammable materials such as cigarette butts, and notify the boss for review after the inspection.

5. Attend the regular meeting before class every day, get ready, adhere to a good gfd, and maintain the company image with the best mental outlook.

6. Responsible for cleaning the self-management area and keeping the room clean and tidy. Sofas, coffee tables, tea sets, doors, windows, TV cabinets, computer cabinets and other items are complete, standardized and wiped clean.

7. Be familiar with the structure, distribution and consumption pattern of rooms in the venue, and insist on answering guests quickly.

8. When checking out, the guest should contact the relevant personnel in time and check out according to the prescribed procedures.

9. Love the company, be conscientious, abide by the company's rules and regulations, go to work at the specified time, obey the arrangement, and don't ask for leave casually.

10, guests should take the initiative to say hello when entering the site, introduce the consumption form of the room to the seated guests in time, and provide services according to the service process.

Job responsibilities of waiters 5 1, do a good job in safety, electricity saving and water saving. Check doors and windows, water and electricity switches, air conditioning switches and audio scenes.

2. Warmly receive every guest.

3. Check the quality of dishes and drinks at any time to prevent unqualified dishes and drinks from being supplied to guests.

4. Understand and implement the rules and regulations of the restaurant.

5. Take good care of restaurant facilities and equipment, and maintain and clean them.

6. Ask the guests for their opinions and suggestions on the quality of dishes and services.

7. Understand the items carried by the guests and remind them to bring them back after dinner.

8. Maintain good relations with guests through polite reception and astute and knowledgeable conversation.

9. Understand the guest reservation and table arrangement of each meal, and provide thoughtful service for the guests.

10, be familiar with the names of all varieties on the menu, and master the knowledge of dishes and drinks and service operation skills.

1 1. Carry forward the spirit of mutual assistance and friendship, strengthen the unity of employees, communicate and understand, and do a good job in service reception.

12, which can deal with all kinds of emergencies quickly and effectively.

13, responsible for the timely replenishment of various tableware in the restaurant for emergency use.

14, do a good job of hygiene before and after business, adhere to the clean environment of the restaurant, and ensure the cleanliness and integrity of tableware and parts.

15, to ensure that all kinds of supplies and seasonings are clean and sufficient.

16, responsible for pre-meal preparation.

17. Serve in strict accordance with the service procedures and service specifications stipulated by the restaurant. Details of serving guests.

18, learn about the drinks ordered by the guests and promote the restaurant's special dishes. Help guests choose according to their tastes.

19, adhere to personal hygiene and cleanliness.

20, understand the service work assigned by the minister, to provide quality service for the guests.

2 1, pass the guest's request to the kitchen.

Job responsibilities of waiters 6 1. Participate in various training courses, recreational activities and ideological education on time.

2, according to the provisions of the hotel post health responsibility system to do a good job of health.

3. Strictly implement and abide by all internal rules and regulations of the hotel.

4. Do all the work after closing as required.

5. Be responsible for the property management of the post, prompt the guests to bring personal belongings, and quickly count the post items when the guests leave the store.

6. Treat guests politely, serve with a smile, help, supervise and lead new employees.

7. Be responsible for the fire fighting and energy saving of this position.

8. Understand all kinds of complaints and problems of the guests. If they are supercilious and beyond the scope of answering skills, they should ask their superiors to solve them in time. They politely refused to answer about internal secrets.

9. Smile at the service process and cooperate with the Minister.

10, report the work to the superior regularly, reflect the problems and put forward good service suggestions.

1 1, adhere to the hygiene of the preparation room and sufficient spare parts.

12, familiar with various service processes of dishes, menus and drinks prices, so that the work can be successfully completed.

13, according to the instructions of the management, do a good job in cleaning the area, and be responsible for the arrangement and replacement of tableware and seats.

Job responsibilities of the waiter 7 1, according to the arrangement of the foreman, do a good job in the hygiene of tables, chairs and restaurants, and prepare various supplies to ensure normal business use;

2. Receive customers with initiative, enthusiasm, patience and thoughtfulness, so that customers feel at home;

3. Provide the best service for customers with polite language;

4. Be good at introducing and promoting the drinks and specialties of this restaurant to customers;

5, cooperate with the neighboring class and superior leaders, unity and harmony with colleagues;

6, actively participate in training, and constantly improve their service skills;

Qualifications:

1, age 18-30 years old, with the quality of hard work;

2. Good conduct and decent behavior;

3. Enthusiastic and cheerful, quick-thinking and good at communication;

Job responsibilities and qualifications b Waiter refers to office handyman. Hospitality staff in hotels, restaurants and other service industries.

Job responsibilities:

1, pack up gfd, put on light makeup, arrive on time, don't be late, leave early, absolutely obey the leadership and command of the restaurant foreman, and finish the task seriously and quickly.

2. Know the number and time of dining before going to work, know whether the guests have other special requirements, and provide personalized service.

3. Before the formal dinner, according to the arrangement of the foreman, carefully clean the tables, chairs and dining room, lay the dining room, and prepare all kinds of supplies to ensure normal business use.

4. Stand at the appointed time, smile naturally on your face, and greet the guests with full spirit.

5. When the guests arrive, arrange the guests to sit in time, increase or decrease the seats according to the number of people, take the initiative to pull the chair (put the clothes first), and introduce the characteristics and business nature of our store.

6, service restaurant, please thank you at the beginning of the word, always use polite language and smile, ask for tea, pour tea, send towels to the guests in time, introduce the way to order, consult the guests' drinks and quote the price.

7. When delivering food, communicate with the guests, ask and answer questions, answer the guests politely if you don't understand, ask before answering if necessary, and beware of arrogance, impatience, impatience and trouble.

8. Pay attention to all the conditions of guests and restaurants at any time when dining, so as to achieve better cooperative service and satisfy guests with convenient and high-quality service.

9. Be sure to use a tray when operating to avoid spilling tea and vegetable juice. You should arrive at the service meal with a voice to avoid conflict with the guests. If you make a mistake at work, you should apologize to the guests immediately.

10, handle any questions at work in time, and report to the superior if you can't solve them yourself.

1 1. If guests take food directly with their hands, they should wash their cups in advance. The water temperature should be about 20 degrees to 30 degrees, and the bone dish garbage should not exceed one third. If there are two or more cigarette butts in the ashtray, they should be replaced immediately. Be sure to wear three incense towels when eating, and the incense towels must be clean and tidy.

12, guests should pour wine and tea for guests in time when dining, and clean the countertop in time to ensure that the countertop is clean and tidy.

13, if the guest's food is not served for a long time, take the initiative to wash the food for the guest. If the food has been served, ask the guests if they want to add it. Dishes or staple foods should be actively promoted and introduced, and guests should pay the bill in time, but don't rush the guests to pay the bill. When you check out the bill yourself, you should check the bill first to avoid mistakes in the documents.

14, enjoy the same perfect service after meals, and replenish the last polite dish and towel in time.

15. Empty soup bowls or other items not used for dining should be taken away in time to ensure the cleanliness of the countertop, and the banquet hall should take the initiative to send fruit bowls to the guests.

16. When checking out, the guest should count the money in person and tell the guest. If the bill is confirmed, the guest can sign it and thank him. If the guest has a tendency to leave, take the initiative to pull the chair for the guest in time and ask if it is necessary to pack.

17, strengthen the implementation of the sense of farewell to Fujian. After leaving the hotel, guests should return to work quickly and inform the kitchen department whether they can stand before closing the table. They should be careful when closing the table.

18. When closing the stage, the stage should be closed according to the closing procedure. In order to meet the guests in time, it is necessary to clean up the area or set up a stage in time.

19, before coming off work, check whether the lights, doors and windows in the work area are closed, whether the power supply is cut off, to ensure safety, and ask the leadership before coming off work.

20. When the table is full, no one can stare at the empty post. It is forbidden for guests to call out or fall down.

2 1. Establish good colleague relations among employees, help each other regardless of personal gains and losses, and abide by all the rules and regulations of our store.

22, actively participate in training, and constantly improve service skills, professional quality and ability, forming a good atmosphere for learning, helping, catching up, super, familiar and other departments to answer guests.

Attendant's job responsibilities are 8 1, with good conduct and good professional ethics.

Due to the characteristics of their posts, housekeeping staff, especially floor attendants, often go in and out of guests' rooms and have access to their luggage, including some valuable money and things. If you don't have good moral character, you will have evil thoughts when you see money, and you will steal guests' property by taking advantage of your work, which will bring immeasurable losses to the image and reputation of the hotel.

2. Good working attitude, down-to-earth and earnest, able to bear hardships and stand hard work.

The main work of housekeeping department is cleaning and sanitation, such as room hygiene, public hygiene, laundry and linen, etc. Therefore, employees working in the housekeeping department must be not afraid of dirt, work hard and have the spirit of hardship.

3. Have a strong sense of health and service.

Because the main job of housekeeping department is cleaning and sanitation, in order to do this job well, waiters must have a strong sense of hygiene and service, otherwise they will not be able to do the work of housekeeping department well and provide satisfactory services to guests.

4, master the basic knowledge of facilities and equipment maintenance.

Generally, hotel rooms have many facilities, such as various lamps, air conditioners, carpets, curtains, stereos, televisions, desks and so on. Although according to hotel regulations, these facilities should be the responsibility of hotel engineers, but the daily maintenance work should be the responsibility of housekeeping department. Attendants in the housekeeping department must take advantage of the opportunity to clean the rooms every day and do a good job in maintaining these facilities. And some minor maintenance items, such as changing fuses, changing power sockets, changing light bulbs, etc. , generally handled by the housekeeping department. It can be seen that the waiter in housekeeping department should have certain knowledge of equipment and facilities maintenance.

5. Have a certain level of foreign language.

When receiving foreign guests, the waiter should be able to provide services to the guests in appropriate intermediary language. Otherwise, once you meet a guest from abroad, the room service staff can't provide services in interlanguage, or even make some jokes, which will affect the service quality and seriously affect the image of the hotel in the eyes of the guests.

Job responsibilities of waiters 9 1. Strengthen the study of business knowledge, constantly master service skills and provide quality services.

2, cooperate with the foreman, obey the foreman and superior leadership command, unity, good at helping colleagues.

3. Be good at introducing and promoting the drinks and dishes in this restaurant to customers.

4. Have good conversation skills, be good at using language skills, and provide the best service for guests: be polite, master principles, answer questions, and be concise.

5. Do four diligence in the work: oral diligence, eye diligence, hand diligence and foot diligence, and always know the requirements of the guests.

6. Do a good job in floor and bar hygiene before and after going to work, check whether the spare tableware is complete, and whether the utensils and necessities on the table are neat and complete.

7. Proficient in business operation knowledge, master and understand the dining scenes and rules of every drink and food that guests need.

8, adhere to the fresh, clean and elegant state, to provide guests with warm, polite, thoughtful, high-quality catering services.

9. Do a good job of collecting, keeping and reporting the daily consumption of articles in bars and floors, and make an inventory of articles and drinks every month.

10, strong sense of responsibility, able to handle business independently, report problems in time, be good at asking questions before and after, and convey the opinions put forward by guests in time.

Job responsibilities of waiters 10 Job information:

1, welcome guests and provide warm service for cigars, drinks and other commodities;

2, auxiliary sales and other work;

3. Keep the storefront and in-store facilities beautiful, comfortable and clean, and create a good consumption environment.

Job requirements:

1, higher vocational education, good image and temperament;

2. Hotel service experience is preferred; Have the necessary English listening and speaking skills is preferred.

Work place: International Trade Zone, exit B of Yong 'anli of Metro 1 Line, the first floor of Jianguo Hotel.

Job responsibilities of waiters 1 1 Job responsibilities:

1, responsible for explaining guests' consumption in private rooms, buying drinks on their behalf, pouring wine, cleaning tables, etc.

2, responsible for health maintenance work in the area of responsibility;

3. Proficient in consumer introduction;

4, responsible for consumer consultation, customer welcome.

Qualifications:

1, with good conduct and good health;

2. Be familiar with the site environment and etiquette, and obey the work arrangement of the department administrator;

3. Strong affinity, strong communication skills, good discipline and strong execution.

Job responsibilities of waiters 12 1, memorize operation procedures and various basic skills, and be responsible for providing services to guests according to standards.

2. Communicate with the supervisor and the front desk in time to understand the commonly used figures in your business field.

3. Responsible for the sanitary maintenance of the service area, and responsible for the management, maintenance and repair application of the facilities and equipment in the service area.

4, responsible for the corresponding documents to fill in and distribute, responsible for the recipients of guest supplies and consumables.

5, responsible for product quality supervision.

6, responsible for feedback the opinions of the guests, and the company's marketing content to the guests oral publicity, pay attention to the personal safety of the guests.

7. Know the names and eating habits of regular customers.

8. Responsible for checkout.

Job responsibilities of waiters 13 1. Customers should be active, enthusiastic, polite, patient and considerate to make them feel at home;

2. Be responsible for cleaning the environment, furniture, countertops and floors in the store and private rooms;

3. Be good at introducing and selling our projects to customers and serving tea and water according to customers' needs;

4. Cooperate with the foreman, obey the leader above the foreman, unite and be good at helping colleagues;

5, actively participate in training, and constantly improve service skills.