How can I keep Taobao customers?

think about a question, what makes you keep the favor of an old customer? 1. communicate more.

hehe, you should pay attention to customers' feelings when communicating with customers. You should be responsible for customers when you say anything, and you should not exaggerate the effect of products. You should be what you are, and don't cheat customers. Really think from the customer's standpoint, pay attention to the words you use, and strive to be relaxed and humorous, which can achieve unexpected results. 2. Logistics

After a successful business negotiation, it doesn't mean the end of the business. Logistics is really a very sensitive issue, and there are many skills in it. I am used to calling it routine, hehe. When I clinched my first business, in fact, my customer was prejudiced against the logistics I chose. He thought that the logistics cost was a little high. Later, through my constant communication with Amoy friends, I also consulted some logistics companies and learned about cheaper and more cost-effective logistics companies. I also left a message for my old customer, and the other party must be very happy to make my second business deal, hehe. 3. Sincerity

When doing business, we should be honest, one is one, the other is two, and we are not vague. This is actually a truth of being a man. I believe that deceiving others is actually deceiving ourselves in the end. Think about it carefully. Is it such a truth that you cheated others once? Think about it, then will this customer come to you again? Then your business will be better? That's tantamount to deceiving yourself. It is such a truth.