Etiquette knowledge of interpersonal communication in domestic service

Basic principles of establishing good interpersonal relationships Domestic servants should master the following basic principles of getting along with others if they want to establish good interpersonal relationships:

1, proactive and credit-oriented.

Flight attendants who have just joined the work should actively care about the collective, safeguard the collective honor, actively complete the tasks assigned by the leaders and employers, try their best to do things well, pay more attention to the difficulties of comrades around them, and actively and enthusiastically help them. Try to do well what you promised others, and don't break your word.

2. Treat people warmly and honestly.

This is the most important benchmark in interpersonal communication. Don't be duplicitous, arrogant, insincere, or even enjoy watching other people's jokes. As a waiter, you should pay special attention to keeping a young, optimistic, cheerful, enthusiastic, kind and frank personality.

3. Respect others and be polite to others.

Listen to others' opinions with an open mind, especially those of elders and leaders. Don't be self-righteous. In social occasions, use more polite expressions that make people feel kind and human, such as "please", "hello", "thank you", "sorry to bother you" and "willing to help". Speak with a smile and a friendly tone.

4. Learn with an open mind and have a clear conscience.

You can't help pretending to understand. It is impossible for an arrogant person who doesn't pretend to understand to win the favor of others. You should learn from others' strengths with an open mind, increase your knowledge in all aspects, broaden your knowledge horizon and constantly improve your self-cultivation. In this way, when you associate with others, you will gain more freedom and make more friends. In the process of interacting with people, don't blindly expound your own views or do things you don't understand, but ask questions in ignorance and don't know what to do.

5. Be strict with yourself and be lenient with others.

Young people are full of blood. Competitive, it is often easy to reveal self-righteous or disapproving emotions in communication with people. Some people argue with others for trivial matters, and their necks are thick, so they have to win or lose. Some people lack tolerance for other people's shortcomings and like to talk behind their backs, but they don't care about their own shortcomings. These are all things that should be strictly forbidden in interpersonal communication.

6. Strengthen communication and close relationship.

Students should strengthen exchanges, comrades should strengthen exchanges, and friends should strengthen exchanges, maintain close relations and enhance friendship. It is impossible to improve interpersonal relationship by the way of "old people don't contact with old people and meet like passers-by". For example, friends should take the initiative to visit when they are sick, talk to each other more when they encounter any problems at ordinary times, discuss problems with everyone when they encounter common interests, visit us on holidays and so on. , thus enhancing mutual relations.

7. Understand the living habits and characteristics of urban people.

If domestic servants want to do their jobs well and establish harmonious interpersonal relationships with employers, they should also have a good understanding and grasp of the living habits of urban people, the characteristics of treating people and how to communicate with them.