How to be an excellent manager?

A good manager should not only accomplish the business objectives and tasks assigned by the company, but also make the employees he manages happy and cheerful. Be responsible for both the top management with eyes up and the employees with eyes down. It is our duty to dominate employees, but we should treat employees as people instead of tools. This requires you not only to pursue things, but also to realize the value of being a person.

Managers and employees are human beings. Although they have different positions, they all have the same pursuit of human nature.

First, get paid, support the family, and make a living by working. This is the first motivation of most employees. Now enterprise management emphasizes assessment. Don't you want to get paid? You should work hard, do more, do less and get less, or you will be fired if you don't do well. There's nothing wrong with that. The main job of front-line managers is to assess employees according to company regulations, and to be as objective and fair as possible. But no matter how detailed the indicators are, people still have to take care of them. This inevitably includes subjective evaluation. If the evaluation is unfair, it is easy to happen. Fairness is the bottom line principle of management. If you can't do this, there will be no effective management of the enterprise. This is a basic work of enterprise management. However, it is impossible for enterprises to manage well by examination alone. It can only train employees to do more and get more, do less and get less, do nothing and get nothing, haggle over every ounce and bargain. It is unfair for a person to rely solely on profits, and even the best management cannot be absolutely fair. As a manager, if you are also profitable, you should take care of the interests and ignore them; Take care of what is visible above and ignore what is invisible; In order to achieve performance and treat employees simply and rudely, this enterprise will definitely have problems, even big problems.

Second, gain recognition, improve yourself, and realize the value of life with work as a platform. Employees entering the enterprise are not only driven by material interests, but also need the approval of superiors, colleagues and customers. Trees have skins, people have faces and have more self-esteem. Employees often value not the amount of bonuses, but encouragement, praise, affirmation and especially respect. The most disgusting thing is that they don't take him seriously. The easiest sentence to say when there is a conflict with employees is "Tell me if you have any comments", which is a kind of contempt for employees. When managers say such things, it is a breakdown of the relationship with employees and a complete failure of management. As a front-line manager, the most important thing is to treat employees as brothers and friends, listen to their opinions carefully and respect their feelings. Correct and reasonable opinions are conveyed upwards, and incorrect and unreasonable opinions are done. Ordinary employees and front-line employees are doing ordinary jobs, ordinary posts. As managers, we must inspire their sense of responsibility from all aspects. When a driver and passenger not only control the tangible assets of the company, but also control the intangible assets of the company, they also control the lives and happiness of many people. They deal with all kinds of passengers every day, dealing with all kinds of accidents, the elderly, the sick and the disabled, losing their wallets and not knowing the way. When they come to Shenzhen for the first time, they treat passengers as brothers and friends to show courtesy and respect. This attitude can't stand the test. Only when you treat drivers and passengers as brothers and friends will drivers and passengers treat passengers as brothers and friends. Encouraging employees to do ordinary work well is extraordinary; Simple work is not easy when it is done. Good service will win the respect of passengers and realize the value of life. No matter what a person's status is, the value of life lies in how many people you can provide good service and bring happiness. There are happy minibuses in Beijing. Both drivers and passengers have a gift for telling jokes. As soon as the passengers got on the bus, they told all kinds of jokes and laughed all the way. Passengers like riding in their cars very much. In fact, being polite to guests is something anyone can do. Whether you like it or not, you must not, but you must not.

A good manager is reasonable to his employees. The second is to be emotional and pay attention to emotions; The third is to enlighten and enlighten. There are two channels: first, it is most important to pay attention to communication after assessment, and only when it is done well can we encourage the advanced and spur the backward. Especially when employees' self-evaluation is inconsistent with the assessment results, we should listen carefully to employees' opinions and do ideological work patiently. This is the basic skill or real kung fu of front-line managers. Managers without standards will only say: dissatisfaction can be reflected upwards or left! Putting on a bully posture is the most disgusting thing for employees. This assessment will only be counterproductive. Second, pay attention to daily emotional interaction, especially when employees encounter difficulties, setbacks, mood swings and mental pain in their work and life. This is the best opportunity to enhance their feelings and enlighten their thoughts. Employees should also find opportunities to talk when they get married, have children or have family accidents.

This requires managers' sense of responsibility, enthusiasm and standards. Some people will say that I only have a few thousand dollars a month. Why would I do that? Or, what should I do? It depends on your attitude towards life. You can learn if you don't understand, and you can improve if your level is not high! If you don't make progress, you may be an administrator all your life, but you may not do well. On the contrary, being proactive and being a good manager will be welcomed and loved by employees and won the trust and appreciation of superiors, thus improving yourself.

The ultimate pursuit of mankind is happiness.

Have you ever wondered why you work and why you live? What is man's ultimate goal? These questions are generally not thought about. Managers deal with employees every day, employees are human beings, and you are human beings, so you must understand people.

Pursuing happiness is the essential difference between human beings and animals, the ultimate goal of human beings and the common pursuit of human beings.

One is happiness from the material level. If you do a good job and earn more money, you can live a good life and enjoy material happiness. For example, buying a house to see the sea, wow, happiness arises spontaneously. This is the motivation for people to get rich and make money. But material happiness is short-lived. If you always look at the sea, it will be boring. The second is diminishing, which requires constant new stimulation, but the effect is decreasing. Third, it is harmful. If you eat good food, you will get diabetes and high blood pressure. Therefore, it is not enough for people to pursue only material happiness.

Second, happiness from the emotional level. This is the sincere emotion of people and people. Affection, friendship, love, trust, support and love will all bring happiness. The happiness produced by true feelings is much longer and more lasting than the happiness from the material level. A soft heart, a pure smile, a respectful gift and a kind question can all bring happiness and pleasure to people. It is not difficult to be kind to your wife when you go home, to your colleagues when you work, and to your customers when you serve. If you are kind to your wife, colleagues, friends and clients, others will be kind to you. This kind of happiness is easy to get, without calculation and competition, without intrigue. Why do we pursue hard-won happiness, even at the expense of others, instead of striving for the happiness that everyone can get?

Third, happiness from the spiritual level. What is spirit? People are dying, always thinking about how life can be extended indefinitely. The so-called spirit is eternity, beyond the limited eternity of life. People must believe in religion if they want to live forever. This is the religious spirit. If I do good deeds and be a good person, I will come to heaven and there will be an afterlife in the future. This is eternity. I raised my children, and although I died, my life continued on my children. This is the spirit of maternal love. It is an eternal pursuit for China's parents to cultivate their children at all costs. Putting limited life into infinite service for the people is the dedication advocated by Lei Feng. My limited life has been extended to many people through dedication. Doing a good job and providing services in an ordinary post can only be recognized and respected by customers and achieve eternity. This is professionalism. Japan has a national honor award, which was awarded to a postman. For decades, he delivered letters to people rain or shine. Why? When a letter from a distant place was delivered to the guest, the smile on his face and the longing made him realize the significance of the postman's work. He found the value of life in sending letters and realized eternity. There is also the spirit of sacrifice. You fell into the river and I saved you. Although I am dead, my life has continued on you, so it is more important than Mount Tai.

Religious spirit, maternal love spirit, professionalism, dedication, sacrifice spirit ... spirit is eternal. It is the most meaningful and valuable for a person to transcend the limitations of life and achieve eternity. Wealth will never be taken away, power will expire, but the spirit is eternal and will stay in this world forever.

Great thinkers, artists and scientists have gained eternity. Confucius' thoughts have been circulated for thousands of years. Edison invented the electric light bulb, and mankind will always remember them. So what are we, ordinary employees, low-level managers, can we achieve eternity? No matter how high or low you are before eternity, everyone is equal and everyone can be eternal. As long as your life can bring happiness, joy and happiness to others, this is eternity. Don't bring pain to others because of your own existence, it is worthless and negative. Everyone can bring happiness to others. First, give your parents happiness, then your wife, children, your colleagues, friends and customers ... We should all think about how many people miss you and hate you when you die. Addition and subtraction, positive or negative?

As a manager, you care about such a group of people and their families. This is not only conducive to the completion of performance, but also conducive to the warmth of subordinates, so that you can feel your own meaning and realize the enrichment of life. I can live in this world, not bad, and I have done a lot of good things. You make more and more people happy because of your existence, and you realize eternity.

The most meaningful and valuable thing in the world is eternity, and reaching eternity is happiness. I'm not saying this against the pursuit of fame, power and profit. It is a good thing to be famous, to be a big official and to make a fortune. If you are more influential than ordinary people, you can better benefit others and society, and it will last forever. Those who can't make a name, be an official or make a fortune can live forever.

How do people pursue happiness?

I put forward three slogans, that is, love yourself, love others and love everyone.

The first is to love yourself. Everyone loves himself. However, do you really love yourself? What is true love for yourself? This is also a question that many people have not thought about.

How to love yourself?

Physical and mental health. Namely, physical health and mental health. Now many people don't love themselves, more than 70% are sub-health, 654.38 billion are hypertension and 50 million are diabetes. The important reason is that there are many social activities, no exercise, plus smoking, alcoholism and hemp fans. People with bad hobbies will find a lot of reasons, such as why they don't smoke or drink in the world, what's the point of being a man, and so on. The bad habit of China people is to get people drunk. Don't stop until you get sick. Because of this, many people got drunk and had accidents. This is irrational and stupid behavior. I advise all of you here that getting rid of this bad habit is not good for yourself or anyone. Be sure to exercise. I have been swimming for many years, taking cold showers, playing badminton, table tennis, walking and climbing mountains all the year round. I'm 68! I was basically not sick before I was 60, and I hope you can be the same. A little knowledge of health preservation is also a knowledge of being a man. Girls all like beauty. Rub this and that on their faces. In fact, this may only have a profit of 1%. The most important thing is peace of mind, adequate sleep, moderate exercise and balanced nutrition.

This involves mental health problems. There are160,000 patients with severe mental disorders in China, more than patients with heart disease and cancer. I am depressed when I can't make money now, tired and depressed when I make money, and empty and depressed when I make a lot of money. So some people say that19th century is lung disease, 20th century is cancer, and 2 1 century is psychosis. Whether a person is happy or unhappy, happiness or unhappiness mainly depends on a person's mentality, or positive thinking or negative thinking. There is half a glass of water here, and some people are very depressed. There is only half a glass of water left. Some people are very happy and have half a glass of water! Everything is the same, and different perspectives lead to different results. You give the work to employees, to your wife, and especially to yourself, that is, to change your perspective, to change your thinking and to find a reason.

Plan your life. Everyone should think about it, how should I live my life? Rural people have the living method of rural people, and urban people have the living method of urban people; The poor have the living methods of the poor and the rich have the living methods of the rich; The boss has the boss's lifestyle, and the employees have the employee's lifestyle. The key is to have your own plan, what goals to achieve, and don't be confused all your life. You have been promoted to manager, so you should consider how to improve yourself in the future. Employees should also be encouraged to change their fate on their own, and there will be no good life if they complain, complain and be slow all day. People with ideals and pursuits are different and can live a wonderful and fulfilling life.

Realize value. Everyone is proving himself. As a manager, prove yourself to be a good manager or a bad manager? Responsible for the superior, but also responsible for the employees? Domineering, simple and rude, or good at inducing and being a teacher? Every employee is also proving himself. Is he serious and responsible, or an opportunistic and treacherous employee? In the end, people must prove that they live a meaningful and valuable life. So what is meaningful and valuable? Does eating well and having fun count? That is the satisfaction of self-demand and can also bring happiness to people. But as you get older, you will become more and more afraid of death and stop enjoying happiness. You will feel empty inside and find no spiritual support.

There is a service project in Korea that can give you a death experience. Say goodbye to the "corpse", play funeral music, sprinkle flowers, then send you to the coffin, nail it and stay for 5 minutes. Before you die, you should write a will, what to write for your wife and what to write for your children. Some people cry while writing. Let you know what it feels like to die. After my death, I had a completely different view of life and realized a lot of truth. The value of life still lies in the love between people. A middle school teacher gave the students a topic and wrote an article "If I die tomorrow". What does a person want to do most once he thinks that he has 24 hours left in his life? It is the most valuable and meaningful thing in life. This will cause a person to think deeply. But we usually don't think about this problem, live one day at a time, and forget the long-term for the sake of the present. A moment of happiness may bring a lifetime of misfortune. If a person really wants to understand the value and significance of life, he will cherish his life and know how to love himself.

The second is to love others. People who really love themselves will love others. A person who brings happiness and pleasure to others is a valuable person, and he will be happy and happy himself. You ignore others and benefit others at the expense of others, and eventually you will get what you deserve, and you will be unhappy and unhappy.

Love others is:

Honor your parents. This is the traditional morality of China. Nowadays, suicide is the leading cause of death among young people aged 15 to 35. Why? A very important reason is that they only have themselves, no one else, especially no parents. An only child, grandfather, grandmother, grandfather, grandmother, father and mother are all around him. He only knows himself, not others; I only know how to get, but I don't know how to give; Only know to be loved, not to love others. So I, a little dissatisfied and wronged, felt that life was meaningless and committed suicide.

How to educate children? This is a university question. People just don't pay attention. Pigs and chickens should learn and educate their children not to learn. Any profession will be laid off, only parents will not be laid off. Everyone should improve their happiness and put children's education in the most important position. Most parents pay attention to tutoring, getting high marks, learning English and playing the piano, but they don't pay attention to the education of being a man. Isn't Fan Paopao from the History Department of Peking University? The higher the education, the more arrogant you are, and the less you will be a man. If the child has a problem, you will not be happy if you become the general manager and earn more money.

What do we do? The most important thing is to educate and honor our parents from an early age. It is not easy for a father to tell his mother in front of his children, and it is not easy for a mother to tell her children how difficult it is for her father. Birthday is not just to buy him a cake, but to make him grateful to his parents. The key is to set an example, honor parents and set an example for him. As soon as the refrigerator takes out good things, it says, "Son, grandpa is not here, please eat quickly", which is the worst. It should be said, "son, give it to grandparents first." Educating children to be filial to their parents is not to repay them, but to let them know how to be grateful, how to give, and how to love others. This is the basic education of being a man. With parents in mind, children will not go astray and commit suicide. When I jumped off the building, I thought about what my parents would do. Can he still dance?

A person can forget everything, not the kindness of his parents. Do it yourself and educate your children.

Get close to the surroundings. Your wife, children, brothers, sisters, classmates, friends, colleagues, and customers who live with you day and night are all important sources of your happiness. Your life is half family and half work. Handle the relationship between the two halves. You love them and they love you. This is happiness. Many people regard promotion, getting rich, eating, drinking and being merry as happiness, while ignoring family, colleagues and friends. When you have the power and advantage, call each other brothers, curry favor with others, flatter others, and hug them later. Once you lose power or are unprofitable, the birds and animals will be scattered, leaving you alone. Will think of the value of true feelings. People often ignore the happiness that is easy to get, even give up happiness, and hope for the happiness that is difficult to get or can only be obtained through distorting the mind and physical and mental exhaustion. I don't deny a person's dreams and pursuits, just saying don't look at people around you who should be close and concerned.

Love others. Love your parents and people around you, but also love those you don't know. Generally speaking, China people are friendly, jealously jealous and courteous to people they know, but once they go beyond the circle of acquaintances, they are very popular. Westerners, on the other hand, lack human feelings towards relatives and acquaintances, but are willing to help strangers. This is related to the western tradition of equality, fraternity and humanity. This is worth learning. The love shown by the Wenchuan earthquake is the embodiment of the spirit of fraternity.

Third, love everyone. When I say love for everyone, it is different from the above-mentioned fraternity. I don't love individuals and safeguard the interests of the public and the whole, that is, I love the collective, the motherland and nature. This is the sublimation of one's morality.

How to love everyone?

Abide by public morality. China people stress private morality, not public morality, and have no habit of observing public order and good customs. Even if two people are in line, they should push to the front. Many people in China like littering, making noise and competing for seats, which makes them lose face abroad. In order to welcome the Olympic Games, Beijing sent people to maintain the queue order, which should be adhered to. China needs to make great efforts to cultivate people and form habits. It is a common problem to rob people by bus, which is a last resort in the case of traffic congestion, but it also brings security risks.

Protect the environment. I know an American in China named Rothey, who is a famous environmentalist. He said, "We should extend our living room and garden to the street outside the house, to the whole city, to China and to the whole world. We must protect the social environment as we protect our home. " He advocates: do one thing that is good for the environment every day. He picked up the rubbish when he saw it on the road, and put it in his pocket when he couldn't find it. Compared with his behavior, the litterer should reflect more. I often see buses smoking black smoke on the road.

Save resources. Each of us should consume less, waste less and save every drop of water and every piece of paper. Please don't cook many dishes when you eat. Try not to waste them. The water for washing clothes in my house was poured out for the first time, kept for flushing the toilet for the second time and returned to the washing machine for the third time. At the end of the day, you can save a lot of water. Pay attention to how much water each household can save!