Related examples of failure to learn etiquette

Smoking Etiquette

Lighting up cigarettes: When several people light up cigarettes at the same time, the younger one should light it first for the older one, the man should light it for the woman, and the host should light it for the guests. One match must be used to light two cigarettes. When using a lighter, you should put it out after lighting two items, and avoid lighting three times in a row.

Borrowing a fire: The older person borrows a fire from the younger person. The older person can first strike a match to light a cigarette, and then the younger person takes the burning match and lights his own cigarette; if it is a lighter, the older person can light a cigarette. The older person can light his own cigarette first and then pass it to the younger person, but the younger person cannot do this. When a man borrows a fire from a woman, the woman does not have to light it for him. She only needs to hand him a match or lighter. When a woman borrows a fire from a man, no matter whether the man is older than herself or not, she cannot take the lit match from his hand. She should The man strikes a match or lights the lighter, while the woman leans over to light the fire. When borrowing a fire, you should take the cigarette out of your mouth, and when you take the other person's lighter, put the cigarette in your mouth again. When someone else lights a cigarette for you, you should generally express your gratitude softly.

No smoking occasions: in churches, during wedding ceremonies or baptisms or religious or ceremonial activities, in clinics or rooms for non-smoking convalescent patients, during dancing, in crowded elevators, In newborn rooms, courts, theaters, concert venues, conference halls, museums, libraries, most city buses, trams, all subway areas and subway cars, ordinary passenger cars on general trains, and airports , in the passageway of the airport, in the plane in flight, in a large department store, in the city when walking on the street, in the city, outside the store and outside the theater, etc.

Etiquette and complete smoking methods:

a. At home, be sure to put cigarette butts in the ashtray, and do not leave the lit cigarette on the table or mantel for more than One minute. When you want to smoke in other people's homes, you must first ask for an ashtray. As for the public corridor, although some people throw cigarette butts on the ground and stamp them out with their shoes, this cannot be done if there are public cigarette butts in the box.

b. Smokers should not throw away cigarette butts in places with many residential areas. They should put them out and throw them into the trash can.

c. Do not throw burning cigarette butts out of the car, as this may cause a forest fire.

d. Do not smoke while lying down.

How to care about others when smoking:

a. People who care about others should not talk while holding a cigarette.

b. People who care about others, regardless of whether they smoke or not, and whether intentionally or not, should not blow smoke into other people's faces.

c. When in a taxi or in a small place with non-smokers, if you care about others, you should ask for advice first when you want to smoke and ask "Can you smoke?". Ask before smoking. It is a kind of etiquette.

d. People who care about others put cigarette ashes and cigarette butts into ashtrays and extinguish them anytime and anywhere.

e. People who care about others should not let matches damage the mantelpiece or heater or furniture. You can extinguish them with the soles of your own shoes.

f. If there is no ashtray on the table, smoking may bring the ashtray to the table, which is impolite. If there is no ashtray prepared, it is etiquette to take out your cigarette only after the meal is completely over (of course you must first ask the hostess if you can smoke?). If you are in a restaurant and the ashtray is not on the table, just ask the waiter to bring it.

g. Never smoke at the table before the meal is actually over.

h. Food dishes cannot be used instead of ashtrays.

Car Etiquette

Car:

1. For car seats, if there is a driver driving, the right side of the rear row is the first seat, and the left seat is second. Then, the middle seat is again, the front seat is on the right side and the rear seat is on the right side, and the middle seat in the front row is the last seat.

2. If the owner drives the car himself, the right side of the driver's seat should be placed first, followed by the right side of the rear row, then the left side, and the middle seat in the rear row should be the last seat. It is not appropriate to arrange the middle seat in the front row. guest.

3. When the host couple is driving, the host couple should sit in the front seat and the guest couple should sit in the back seat. The gentleman should serve his wife. It is advisable to open the door and let the wife get in the car first, and then get in the car himself.

4. If the host couple is driving in the car of a friend and his wife, they should invite the friend to sit in the front seat and the friend’s wife to sit in the back seat, or let the friend and his wife sit in the front seat.

5. The host drives the car himself and there is only one passenger, so he should sit next to the host.

If there are many people sitting together, after the guest sitting in the front seat gets off the bus, the guest sitting behind should sit in the front seat instead. This etiquette is most easily ignored.

6. Women should not step into the car one foot first when boarding, nor should they climb into the car. You need to first stand on the edge of the seat, lower your body so that your buttocks sit on the seat, and then put your legs together into the car, keeping your knees together.

Jeep:

Whether the Jeep is driven by the owner or the driver, the right seat in the front row should be the first seat, the right seat in the back row should be second, and the left seat in the back row should be the last seat. When getting on the bus, the person with the lowest seat in the back row gets on first, followed by the senior person in the front row. When getting off the bus, guests in the front row get off first, and those in the back row get off first.

Wagon:

When we receive group guests, we often use station wagons to pick up and drop off guests. In station wagons, the first row behind the driver's seat is the front row, followed by the rear rows. The dignity of the seats decreases from the right side to the left side of each row.

Table Etiquette

Hints on where to sit at the table:

In Chinese food etiquette, where you sit is very important. The person sitting in the seat must be the one paying the bill. The seat refers to the center position farthest from the door. Opposite the main seat sits the inviter's assistant. The guest of honor and deputy guest of honor sit on the right and left of the inviter respectively, ranking third. The fourth guest sits on the right and left of the assistant respectively. side. It is considered rude to let the inviter and the guest sit facing each other, or to let the guest sit at the main table. Chinese culture does not make guests feel nervous.

The inviter can designate the guest's seat, and his subordinates or juniors can also be ranked in a more important position than himself. By assigning seats, the Chinese imply who is most important to them.

Table manners:

1. Seating etiquette. Invite the guests to their seats first. Take a seat next to the guest who invites the elderly to take a seat. When taking a seat, enter from the left side of the chair. Don't move your chopsticks after you are seated. Don't even make any noise. Don't get up and walk around either. If you have anything to say hello to the owner.

2. When dining, invite guests first. Use chopsticks. Eat less food each time. Eat less food that is far away from you. Do not make any noise when eating. Do not drink soup. Make a sound and drink the soup in small sips with a spoon. It is not advisable to bring the bowl to your mouth to drink. When the soup is too hot, drink it after it has cooled down. Do not blow and drink at the same time. Some people like to chew food when eating. Especially Chewing crispy food hard to make a clear sound. This behavior is not in line with etiquette requirements. Especially when dining with others, try to prevent this phenomenon.

3. Don’t do it while eating. Hiccups and no other sounds should be made. If there are involuntary sounds such as sneezing or bowel sounds, say "I'm so sorry". I'm sorry. "Please excuse me". Apologize.

4. If you want to serve dishes to guests or elders, it is best to use public chopsticks. You can also bring dishes that are far away from the guests or elders to them. According to the habits of our Chinese nation, dishes They are served one by one. If there are leaders, elderly people, and guests at the same table, ask them to use their chopsticks first when a new dish is served. Or ask them to use their chopsticks first in turn to show that you value them.

5. When eating fish heads, fish bones, bones, etc., do not spit them out or throw them on the ground. Slowly put them into your own plate with your hands, or put them close to your dining table. Or put it on a piece of paper prepared in advance.

6. Take time to chat with the people around you in a timely manner to adjust the atmosphere. Don’t eat bare-headed, ignore others, and don’t gobble it up. Eat a big meal, let alone drink.

7. It is best not to pick your teeth at the table. If you want to pick your teeth, cover your mouth with a napkin or hand.

8. It is necessary to clarify the main task of the meal. It is necessary to clarify whether it is mainly about business, communication, or eating. If it is in front, pay attention when arranging seats. People should sit close to each other to facilitate conversation or emotional communication. If you are waiting behind you, just pay attention to common sense etiquette and focus on appreciating the dishes.

9. When leaving the table at the end, you must Express gratitude to the host. Or just invite the host to your home in the future to express gratitude

Handshake Etiquette

Occasions when shaking hands are appropriate:

Encounter Acquaintances whom you have not seen for a long time;

Saying farewell to people you know in more formal occasions;

When greeting or bidding farewell to visitors in social occasions where you are the host; < /p>

After visiting others, when saying goodbye;

When being introduced to someone you don’t know;

In social situations, accidentally meeting relatives, friends, old friends or bosses time;

When others give you certain support, encouragement or help;

When expressing gratitude, congratulations, congratulations;

To express understanding, support, and When affirming;

When learning that others are sick, broken in love, unemployed, demoted, or suffering other setbacks;

When giving gifts or awarding prizes to others.

Generally, the situations listed above are suitable occasions for shaking hands.

Handshake requirements

Usually, it is most common to shake hands to express goodwill when meeting someone for the first time, meeting acquaintances again after a long absence, saying goodbye or seeing off. On some special occasions, such as when expressing congratulations, thanks or condolences to others; when the two parties have a satisfactory consensus in their conversation; or when the original conflict between the two parties has undergone some kind of good turn or is completely reconciled, it is customary to use A handshake is a courtesy. When shaking hands, stand about one step away from the other person, lean your upper body slightly forward, stand at attention with your feet, stretch out your right hand, put the four fingers together, the tiger's mouth intersects, open your thumb and slide it down, and shake hands with the recipient.

Holding the other person's hand with the palm down shows a person's strong desire to dominate and silently tells others that he is in a superior position at this time. This arrogant and disrespectful handshake should be avoided as much as possible. On the contrary, shaking hands with the palms turned in shows a person's humility and respect. An equal and natural handshake has the palms of both hands in a vertical position. This is the most common and safest way to shake hands.

It is impolite to shake hands while wearing gloves. Men take off their gloves and hats before shaking hands. Exceptions can be made for ladies. Of course, you don’t have to take it off even when it’s freezing outdoors. For example, if both parties are wearing gloves or hats, they should generally say "I'm sorry" first. When shaking hands, both parties should look at each other, smile, greet, and pay tribute, and do not look at the third person or appear absent-minded. Except for people who are close to each other and can hold hands together for a long time, two or three times is usually enough. Don't use too much force, but it is rude to touch it carelessly with your fingertips. Generally, the time should be controlled within three to five seconds. If you want to show your sincerity and enthusiasm, you can also shake your hand for a longer time and shake it up and down a few times. When shaking hands, the hands are separated as soon as they touch each other. The time is too short, as if they are just going through the motions, and they also seem to be wary of the other party. And if the time is too long, especially if you hold the hand of the opposite sex or someone you meet for the first time and hold on to it for a long time, it will appear to be a bit hypocritical, and you may even be suspected of "wanting to take advantage."

Between elders and juniors, only after the elder reaches out can the junior reach out and shake; between superiors and subordinates, only after the superior reaches out can the subordinates take over; between men and women, only after the woman reaches out can the man reach out and shake. ; Of course, if the man is an elder, follow the method mentioned above. If you need to shake hands with multiple people, you should pay attention to the order of priority when shaking hands, from superior to inferior, that is, the older ones first, then the younger ones, the elders first, then the younger ones, the teachers first, then the students, the ladies first, the gentlemen, the married ones first, the unmarried ones first. First, the superiors and then the subordinates. If there are a large number of people when communicating, you can just shake hands with a few people close to you, nod to others, or bow slightly. In order to avoid embarrassing situations, before taking the initiative to shake hands with someone, you should think about whether you are welcomed by the other person. If you have noticed that the other person has no intention of shaking hands, just nod or bow slightly.

In official situations, the order in which hands are extended when shaking hands mainly depends on position and status. In social and leisure situations, it mainly depends on age, gender, and marriage. This problem becomes special when receiving visitors: when a guest arrives, the host should first extend his hand to shake the guest's hand. When a guest leaves, the guest should first extend his hand to shake hands with the host. The former means "welcome" and the latter means "goodbye". This order is reversed and it is easy for people to misunderstand. It should be emphasized that the order of shaking hands does not need to be strict on others. If you are a respected person, an elder, or a superior. When a person of humble status, a young person or a subordinate reaches out first, the most appropriate thing is to immediately extend his hand and cooperate. Don't ignore it and make the other party look embarrassed on the spot. When you are shaking hands, you may wish to say some greetings. You can hold the other person's hand tightly. Your tone should be direct and affirmative. When emphasizing important words, hold the other person's hand tightly to strengthen the other person's impression of you.

Eight taboos on shaking hands

We should strive to comply with the rules when shaking hands and avoid violating the taboos mentioned above.

1) Do not hold hands with your left hand, especially when dealing with Arabs and Indians, because the left hand is considered unclean to them.

2) When interacting with Christian believers, avoid shaking hands with the hands of two other people in a cross shape. This shape is similar to a cross, which is very unlucky in their eyes. .

3) Do not wear gloves or sunglasses when shaking hands. Only women wearing gauze gloves to shake hands in social situations are allowed.

4) Do not put your other hand in your pocket or hold something while shaking hands.

5) Don’t be expressionless, say nothing, talk at length, nod and bow, or be overly polite when shaking hands.

6) Don’t just hold the other person’s fingertips when shaking hands, as if you intend to keep distance from the other person. The correct way is to hold the entire palm. Do this even with the opposite sex.

7) Don’t pull the other person’s hand over, push it over, or shake it up, down, left, and right when shaking hands.

8) Don’t refuse to shake hands with others. Even if you have hand problems or are sweaty or dirty, you should say “I’m sorry, my hands are inconvenient right now.” To avoid unnecessary misunderstandings.

Introduction etiquette

In social etiquette, introduction is a very important issue. We can say that interpersonal communication begins with introduction. In other words, when you deal with any outsider, It would be very troublesome to remove the introduction procedure. Communication is meant to explain a situation. Since you are explaining a situation, whether you are introducing yourself, introducing others, or introducing business, introduction is indispensable. From an etiquette perspective, introductions can be divided into four categories. The first category is self-introduction, which means explaining one's personal situation and one's own situation. The second category is to make introductions to others, that is, you meet other guests at your home. The guests do not know each other, but you know them. You are the third party. The third party comes to introduce the two strangers and explain the situation. , this is called introducing others. The third situation is that in large-scale social events, it is necessary to explain the situation of a certain unit or a group to others, so this is called a group introduction, the third type of introduction. In addition, we sometimes encounter the fourth type of introduction, business introduction.

From an etiquette perspective: the first key point is the timing of the introduction. Second, introduce the protagonist. 3. The expression of introduction. Therefore, these three points, the timing of the introduction, the protagonist of the introduction, and the way of expression of the introduction are the basic points emphasized in social etiquette. You have to control the length of time you introduce yourself. Generally speaking, in the following four situations, self-introduction is more likely to be successful. That means it's easier for people to remember you. Generally speaking, the time for self-introduction should be limited to about one minute or half a minute. There is no time limit for you, so don’t talk too long. This is what I want to talk about about time and timing. The content of self-introduction should be organized carefully. Generally speaking, self-introduction can be divided into three modes.

1. The greeting style, this greeting style is also called the social style.

2. The second content is the content of introductions that we encounter most in daily interactions and work. We call it official introductions, which are introductions made in formal occasions at work. Generally speaking, According to theory, a business-style self-introduction needs to include the following four basic elements, which we call the four elements of business introduction, which are indispensable. What four elements? The first is the unit, the second is the department, the third is the position, and the fourth is the name.

3. We call it social self-introduction. In private interactions, if you want to make friends with others and understand their situation, sometimes you have to be a little measured when speaking. So what does this social self-introduction usually contain? Generally speaking, we say that there are several contents. First, your name. Second, your own career. Third, my place of origin, my hometown. Fourth, your own preferences and hobbies. Fifth, people you and your partner know in common.

Guiding Etiquette

1. Guiding gestures: The index fingers are brought together below, and the thumb is slightly bent inward to indicate the direction.

2. When leading the way in the corridor

A. Walk 2 or 3 steps ahead and to the left of the guest.

B. The guide should walk on the left side of the corridor and let the guests walk in the middle of the road.

C. Keep in step with the guests.

D. Pay attention to the guests when leading the way and make appropriate introductions.

3. When leading the way in the stairwell

Let the guests walk in the forward direction (right side) and the guide on the left side.

4. Pay attention to guide and remind guests on the way

Use hand gestures when turning or where there are stairs, and remind guests to "please this way" or "pay attention to the stairs" etc.

Ordering Etiquette

Basic Principles of Ordering

When ordering, you must not only eat well and eat well, but also do what you can. If you order food in a big, distinctive, or even random way just to show off, it will not only do you no good, but it will also make others laugh. At this time, you must be aware of it and strive not to overspend, spend frivolously, or be extravagant and wasteful. You can order a set menu or book a table. In this way, the cost is fixed, the grade and quantity of the dishes are relatively fixed, and it saves trouble. You can also order dishes on the spot during your meal according to your "personal budget". Not only does this provide greater freedom, but it also allows you to take into account your personal financial resources and tastes.

If you are an invited guest, when ordering, you can tell the other party that you have no special requirements and ask the other party to order whatever they want. You cannot say "If you don't eat, you will get it for free. If you eat, you will get it for free. If you eat, you will get it for free." Eat whoever doesn’t want to eat” mentality. In fact, this "request" is not only considerate of the host, but also a very popular practice. Don't criticize the dishes ordered by others, such as "not used to it", "a little sweet", etc. Even if such comments are unintentional, they are enough to make the host unhappy.

Chinese food style

For a standard Chinese meal, no matter what the flavor, the order of serving is the same. Typically, cold cuts are served first, followed by hot stir-fries, followed by main courses, then desserts and soups, and finally a fruit plate. If you are serving salty desserts, be sure to serve salty soup; if you are serving sweet desserts, serve sweet soup. Regardless of whether you are eating a big dish or not, understanding the standard serving order of Chinese food will not only help you make clever combinations when ordering, but also avoid making a fool of yourself and making jokes because you don't understand. Dishes pay attention to the combination of certain style and positioning. The combination of dishes, like the combination of Chinese medicine, also pays attention to the monarch, ministers, assistants and envoys. The most luxurious dish is called "first dish". The ones starting with bird's nest and shark's fin are called "swallow fin seats". The following are "Yanbao mat", "Yancai mat", "abao wing mat", "ginseng wing mat", and "duck wing mat". The term "seat" must at least start with sea cucumber, which is "sea cucumber". "seat". Swallow, wings, abalone, ginseng, lobster, etc. are also called "big items".

Jun: The main dish, the most high-end dish in a meal, usually one to two large items.

Chen: That is the side dish. It generally consists of whole, whole, or whole pieces of chicken, duck, fish, shrimp, etc. When there are no above-mentioned large items, this type of dish is also called large items.

Serve with wine or food. Stir-fried dishes such as chicken, duck, and fish are mainly salty and fresh, with sour, spicy, sweet and other flavors.

Shi: that is, clearing dishes, which are vegetables and light dishes, followed by "big" or strong-flavored dishes.

How to choose dishes

A good meal starts with ordering. The so-called good dishes are not necessarily delicacies from mountains and seas. The key lies in two points: first, it must be delicious, and second, it must be paired appropriately. This is just like the saying goes, "Food has no fixed taste, but the food that tastes good is the best." Before a banquet, the host needs to think twice about the menu in advance.

There are five categories of priority dishes:

The first category is dishes with Chinese characteristics. When entertaining foreign guests, you should pay more attention to this point. Dishes such as fried spring rolls, boiled yuanxiao, steamed dumplings, lion heads, kung pao chicken, etc. are not delicacies, but because they have distinctive Chinese characteristics, they are highly praised by many foreigners.

The second category includes dishes with local characteristics. For example, Wuhan's Wuchang fish, Xi'an's mutton steamed buns, Hunan's Maojia braised pork, Shanghai's braised lion's head, and Beijing's mutton-shabu-shabu. When entertaining foreign guests there, these special dishes may be more delicious than the same raw seafood. Well received.

The third category is the restaurant’s specialties. Many restaurants have their own specialties. Serving one of the restaurant's special dishes shows the owner's attentiveness and respect for the guests.

The fourth category is the owner’s specialty dishes. When holding a family banquet, the host must show off his skills in public and cook more of his own special dishes. In fact, the so-called specialty dishes are not necessarily perfect. As long as the host does it himself, this alone is enough to make the other party feel your respect and friendliness.

The fifth category is dishes with Chinese cultural characteristics. In the past, we only focused on eating well and eating well; later, we focused on eating nutritiously and scientifically; now we also focus on eating in a cultured way and making a name for ourselves. Chinese food has a long history, and there are many anecdotes and legends, such as Dongpo Pork, Beggar's Chicken, Buddha Jumping over the Wall, Crossing the Bridge Rice Noodles, Kung Pao Chicken, Sister Song's Fish Soup, Wensi Tofu, etc., all of which are embellished with interesting anecdotes. These dishes can often be served as a meal. Increase conversation time. This is only a shallow level of culture. Going deeper, there is more content to be discovered.

Taboos when ordering

When arranging the menu, the dietary taboos of the guests must also be considered, especially the dietary taboos of the guest of honor. There are four main dietary taboos:

1. Religious taboos. Religious dietary taboos must be taken seriously and cannot be ignored at all. If you don't understand this or violate the prohibition rashly, it will cause a lot of trouble.

2. Local taboos. In different regions, people often have different dietary preferences. This should also be taken into consideration when arranging the menu.

For example, British and Americans usually do not eat pets, rare animals, animal offal, animal heads and feet. It would be too difficult to force someone to provide it.

3. Professional taboos. Some professions, for some reason, tend to have different taboos when it comes to catering. For example, state civil servants are not allowed to eat and drink when performing official duties; they are not allowed to eat or drink excessively during official banquets. Generally, they are not allowed to eat beyond the standards set by the state, and are not allowed to drink hard liquor. Another example is that drivers are not allowed to drink alcohol while working. If you ignore this point, you will not only be disrespectful to the other party, but may also cause them to make mistakes and get into trouble.

4. Personal taboos. Some people, due to various factors, often have unique and special dietary requirements. For example, some people don't eat meat, some don't eat fish, some don't eat eggs, and so on. For health reasons, certain foods are prohibited. For example, people with heart disease, cerebrovascular disease, arteriosclerosis, high blood pressure and stroke sequelae are not suitable to eat dog meat. Hepatitis patients should avoid eating mutton and soft-shelled turtles. People with gastroenteritis, gastric ulcer and other digestive system diseases are also not suitable to eat soft-shelled turtles. , Patients with high blood pressure and high cholesterol should drink less chicken soup. The dietary taboos of such people should also be fully taken care of. Don't do it knowingly or make irresponsible remarks about it.

Small details of ordering food

In addition to paying attention to the above issues when ordering food, you should also pay attention to the combination of nutrition, the combination of tableware and color, the different eating habits and habits of the guests. The combination of flavors, etc., are all issues that need to be considered in a formal banquet. At a grand and formal banquet, the menu selected by the host can also be carefully written and given to each person. Not only will the diners know it before the meal, but it can also be kept as a souvenir after the meal. Mastering the details of ordering etiquette can highlight the sincerity of your heart, thus making the entire banquet more perfect from the details.

Toast Etiquette

The etiquette of toasting is to address the other person first and offer them a glass of wine. If the distance is more than two arm's length, you should stand up first. Raise a glass with both hands to show respect. The toast speech revolves around the other party, which is usually the purpose of the banquet. Also, wait for the words he likes to hear around his characteristics. If you don't know how to say it, it's very simple. The businessman wishes him a prosperous business, the old man wishes him a younger and happier life, the young man wishes him a bright future, and the girl wishes him a more beautiful future. The most important thing for people is to be smart and able to learn. You must be able to read and listen, listen to what others say, and learn from it.

A humorous toast will have unexpected effects. When others are asking for a drink, you can turn the guest into the guest and say, "How can I ask you to toast me a drink? I should toast you." Then stand up and raise your glass and say a toast to everyone, so that they will be embarrassed to greet you one by one when they come down. If you stop drinking, you can drink a lot less. Going to the bathroom and answering the phone are also very useful tricks. I used to be afraid that I would drink too much, and if something went wrong, I would secretly set an alarm on my phone. After a few minutes, the alarm would go off, and I would answer the phone. I would go out for a long time and not come back. Then I would apologize and say whatever I wanted. Very simple.

In fact, flexibility is the most important thing. Master it flexibly and use it skillfully. Even if a girl knows how to drink, she cannot drink too much. Half a catty will make everyone believe that you can only drink more than 3 taels. She doesn't know how to drink, but after everyone's persuasion, she takes a sip from her glass. This kind of girl is what people appreciate and like. You protect yourself without losing your grace, you take care of the other party's face, and your boss appreciates it. This is what you should learn.

Chinese hospitality is fully demonstrated at the banquet. Emotional exchanges between people are often sublimated during toasts. When Chinese people toast, they often want the other party to drink more wine to show that they have fulfilled their obligations as the host. The more the guest drinks, the happier the host will be, indicating that the guest thinks highly of him. If the guest does not drink, the host will feel that he is in harmony with the host. Lose face. Some people have concluded that there are several ways to persuade people to drink: "Wen Jing", "Wu Jing", and "Punish Jing". These practices have their own remnants of simple folk customs, but they also have certain negative effects. "Wenjing" is a manifestation of traditional wine ethics, that is, persuading guests to drink in a polite and courteous manner. At the beginning of the banquet, the host often starts the first toast after saying a few words. At this time, both the guest and the host should stand up. The host will drink all the wine in the glass first and turn the empty glass rim downward to indicate that he has finished drinking to show respect for the guest. Guests usually have to finish their drinks as well. During the banquet, the host often goes to each table to toast.

Telephone etiquette

Three elements of telephone image:

1. Choice of time and space (when to call, where to call)

< p>2. Call attitude (language, expressions, movements)

3. Call content (what to say)

Three sentences are essential for telephone etiquette: Hello, please state your home address. Goodbye

Time selection:

1. No calls during rest time (10:00 pm ~ 7:00 am)

2. No calls during meal times ( 12:00-13:00 pm)

3. No calls on holidays (if the situation is urgent: "Sorry, it's urgent.")

4. Other methods can be used instead, such as Send messages

Selection of space

1. Do not occupy national or company resources

2. Open in public spaces (theaters, restaurants, shopping malls, conference centers, etc.) Phone calls are impolite

Telephone etiquette:

Control the length of the call: How long do you want to talk about as much as you want? From the perspective of mutual respect, the time should be short rather than long.

Principle: "Three-minute phone call rule"

The time spent on the phone should be effectively controlled within three minutes: keep the long story short, don't talk nonsense, and don't talk if you have nothing to say!

Who hangs up first when making a phone call

Social etiquette standards:

1. The person with higher status hangs up first

2. The elder goes first Hang up

3. When the status is equal, the person being called for hangs up first

Etiquette for answering the phone:

1. Principle: "Principle of no more than three rings" ”

You should answer the call in time, especially if you make a reservation in advance, and avoid the two extremes: would rather die than answer the call, or answer the call as soon as it rings

Standardized practice: go ahead when the phone rings. Answer after two rings

If the phone rings after six times, answer: "Sorry, I kept you waiting."

2. Self-introduction is essential

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