If I throw away the shoe box, can I return my shoes?

Can I return my shoes if I throw them away? As the case may be:

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2. Return the goods but throw away the shoe box. If the seller does not agree to return the goods, or does not give a full refund, it will be supported. If the shoe box is thrown away, the return may not be refunded.

According to relevant laws, shoes without shoe boxes do not belong to the category of "defective products". Therefore, as a buyer who accidentally throws away the shoe box, he can still enjoy the "seven days no reason to return it", but he must truthfully compensate the seller for the related losses.

4. However, if the seller informs the buyer of the importance of the shoe box in advance, and the buyer still loses the shoe box, he will no longer enjoy the right of "no reason to return it for seven days".

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 24

If the goods or services provided by the business operators do not meet the quality requirements, consumers may return them in accordance with the provisions of the state and the agreement of the parties, or require the business operators to fulfill the obligations of replacement and repair. If there is no state regulation and agreement between the parties, consumers can return the goods within seven days from the date of receipt; After seven days, consumers who meet the statutory conditions for terminating the contract can return the goods in time. If the contract does not meet the statutory conditions for terminating the contract, the operator may be required to fulfill the obligations of replacement and repair.

Where goods are returned, replaced or repaired in accordance with the provisions of the preceding paragraph, the business operator shall bear the necessary expenses such as transportation.

Article 25

Where an operator sells goods by internet, television, telephone or mail order, consumers have the right to return the goods within seven days from the date of receipt, without giving reasons, except for the following goods:

(1) ordered by consumers;

(2) Fresh and perishable;

(3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online;

(4) newspaper delivery.

In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase are not returned without reason.

The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.