Matters needing attention in interpersonal etiquette

Matters needing attention in interpersonal etiquette

Matters needing attention in interpersonal communication etiquette, we will encounter all kinds of problems in real life, and many problems need our special attention, especially interpersonal communication etiquette, because an carelessness is likely to have a great impact on our future, so let's take a look at the matters needing attention in interpersonal communication etiquette!

Matters needing attention in interpersonal etiquette 1

Space etiquette comes from human's possessiveness and sense of security in the field. In the nonverbal sign system, communication space is a special silent language. It means that when a person associates with another person, they will feel that there should be a distance between them, and then they will feel at ease. Let's first recall some common phenomena in real life. Sitting alone on the sofa in the hall. When another person goes to sit, people will find that he usually sits at the end as far away from this person as possible, even though this sofa can seat three or four people. In a spacious and idle reading room, a person is sitting alone in front of a big table, and at this time another person is sitting next to him. The closer he gets, the more he will immediately arouse his "awakening" or "anxiety", or appear disgusted and move to other places. Why is this? The research conclusion of American psychologist Robert Sommer answers this question well: everyone has a closed psychological individual space, which, like an invisible bubble, "divides" a certain "territory" for himself. Once this "bubble" is violated, it will feel uncomfortable, unsafe and even angry. This answer can make us understand that there is a personal space around a person's body, just like an extension of his personal body, and interpersonal communication will only appear natural within the limits allowed by this space. Otherwise, once this boundary is broken, both parties or one party will react instinctively, or the unnatural movements of hands and feet will increase and the number of blinks will increase; Or straighten your body, spread your elbows and take a protective posture; Or simply stay away and avoid it, which will bring difficulties to further communication.

Dr. Edward Twitchell Hall Jr, an American, has divided four areas or distances, and each distance is commensurate with the relationship between the two parties.

First, the intimate distance. This is the minimum interval or almost no interval in interpersonal communication, which is commonly known as "intimacy". Its proximal segment is within 15cm. They may touch each other's skin and feel their body temperature, smell and breathing, such as hugging and kissing. Its distal segment is between15 cm and 44 cm, showing arm in arm and heart to heart. This distance has very specific scenes and objects, generally belonging to private occasions, whispering, or close friends, lovers, lovers. In social occasions, it is absolutely forbidden in public or between the opposite sex, otherwise it will not only be unsightly, but also cause resentment and even conflict between the other party because of impoliteness.

Second, personal distance. This is an appropriate restriction in interpersonal interval, showing less direct physical contact. Generally, the proximal segment is between 46 cm and 76 cm, just enough to shake hands and have a friendly conversation with each other. The distal segment is between 76 cm and 122 cm, separated by an arm, just outside the possible physical contact. This kind of distance is usually accepted by people in communication occasions. It is more open, and any friend or acquaintance can freely enter this space.

Third, social distance. This has gone beyond intimate or familiar interpersonal relationships, but reflects a more formal social or polite relationship. Recently, it is between 1 ~ 2m ~ 2 ~ 1m, and generally appears in working environment and social occasions. The far segment is between 2 Chang 1 m and 3 Chang 7m, which often shows a more formal relationship. Some high-ranking people often talk to their subordinates through big desks. This distance mostly takes into account the formality and solemnity of communication. Such as negotiations between business or state leaders, thesis defense between professors and students, etc. , to increase the solemn atmosphere.

Fourth, the public distance. In this space, the direct communication between people is greatly reduced. Its near section is between 3-7 meters and 7-6 meters, and its far section is 7-6 meters away. This is an "open door" space that can accommodate almost everyone. People can completely "turn a blind eye" to other people in this space and don't communicate with each other, because there may be no connection between them. Most of the communication in this field is public speaking and the like.

The delineation of these four communication distances and ranges provides a large model for public relations personnel to seek the communication space that is most suitable for specific scenes and objects, but this distance range is not "monolithic", and the individual space required by different people is different, and the individual space required by the same person in different psychological States will also change. Therefore, the communication space is still flexible and can communicate.

The main factors affecting it are:

First, the influence of different cultural backgrounds or ethnic differences. Practical research shows that people in Mediterranean countries are allowed to have more physical contact and get closer to each other. People in Nordic countries, however, are far away from each other and have little contact with each other. As a European country, when talking with the British, the French always keep a close distance, even their breath will be sprayed on each other's faces, while the British will feel very unaccustomed and give in step by step to maintain their own space. As two American countries, the most suitable conversation distance for North Americans is one arm to four feet, while South Americans prefer to be closer. In order to avoid the disharmony of individual space caused by cultural differences, North Americans often use tables and chairs as barriers, while South Americans even cross these barriers involuntarily in order to achieve a comfortable conversation distance. Cultural differences between the East and the West have a greater impact on the communication distance. For example, an American and a Japanese are standing in the same hall and talking, because two people

The concept of communication distance is different, but I can't understand each other's words, so I made a joke: Americans like to stand three or four steps away and talk, while Japanese always want to stand closer to keep the two sides at a comfortable distance. Japanese constantly adjust their space needs forward, while Americans step back to meet their own space without being "invaded". One in and one out, walking up and down the hall. When this scene is quickly recorded and shown, you will feel that the Japanese are leading the Americans to dance in the hall. As a result, the Japanese think that Americans are too cold, too awkward and too shy; Americans, on the other hand, think that the Japanese are too close and dangerous.

Second, the influence of social status and age difference. People with high status need more personal space than people with low status. Generally, they will consciously keep a considerable distance from their subordinates and people, and can't tolerate these people talking close to themselves, even patting their shoulders or breathing in their faces. Similarly, people with large age differences will feel less that the communication distance between them is artificially reduced than that between their peers, such as touching the head and face of a child, which is a sign of disrespect for adult peers and will appear rude.

Third, the influence of personality differences. People who are cheerful and like to communicate are more willing to be close to others and have less personal space. People who are introverted and withdrawn are reluctant to approach others, prefer to isolate themselves, and of course are very sensitive to those who are close. Once their personal space is invaded, they are most likely to feel uncomfortable and anxious. People with active personality often unconsciously invade each other's personal space unilaterally, and objectively threaten or curry favor with each other.

In formal social occasions, it is easy to be looked down upon by the other party. Japanese public relations personnel often judge the public's character and psychology through the spatial position of seats.

Fourth, the influence of gender differences. Generally speaking, women stand closer to each other than men. Women and men have different spatial arrangements: women often lean next to the person she likes, while men choose to sit opposite the person he likes. Women hate strangers sitting next to them the most, and men hate strangers occupying their opposite positions the least. Moreover, men will regard the "intruder" sitting opposite as a competitive threat, while women will regard the "intruder" sitting next to them as a conscious violation.

Fifth, the influence of emotional state and communication scene differences. When people are in a happy mood, the individual space will shrink and let others get close; If you are angry and unhappy, your personal space will expand irrationally, and even your close friends may be excluded. In crowded social occasions, such as dances and parties. People can't consider meeting their own personal space needs, but they are more likely to tolerate others approaching, but they will try to avoid eye contact or breathing contact. When face to face, eyes will naturally pay attention to the other person's head or a certain position in space. However, if in a relatively empty social occasion, people's individual space will naturally expand, and when others invade for no reason, it will cause suspicion and unnatural feelings.

Matters needing attention in interpersonal etiquette 2 1. Don't interrupt when others are talking.

2. Knowing people does not judge people, and the governor does not say anything.

Don't bother others if you can do it yourself.

Sometimes, when you say you have an opportunity in the future, you are just being polite. Don't take it seriously

5. Change the topic and say that you don't want to reply to your previous topic.

6. Don't talk to TA when the other party wears headphones.

7. Be sure to go when you are free = I won't go if I lie at home.

8. No matter friends or people you like, they often don't return your messages, so don't think about how good you can play. They don't care about you.

9. Speak politely. Just because people don't stop you doesn't mean they can really tolerate you.

10, don't draw left and right when I show you the photo.

1 1, it is indispensable to harm people and prevent them.

12, it is really a wise trip to say "next time" without a knife.

13, I can be willing, but you can't take it for granted.

14, I don't feel anything without calling you, and I don't like it if I don't reply.

15. Don't lend money to others unless you have to. If you borrow money, be prepared that the other party will not pay it back.

16, someone asked out to play. See if you have time ... You just don't want to go.

17, don't belittle what others love.

18, ask for an attitude, others don't owe you anything.

19, there is no such thing as a free lunch.

20. Don't talk about reliable things with unreliable people.

2 1, external sounds are all references. If you are unhappy, don't mention them.

22, the law of everything: it's none of my business, it's none of your business.

23, knowing that the world is not sophisticated, good at self-deprecating and not mocking people.

24. Keep silent when there is a tsunami in your heart.

25. In the social etiquette of adults, there is no firm tone to express politeness. If you don't agree readily, it means refusing.

26. Since he is willing to leave you, he will naturally not feel sorry for you.

27. I don't want to bother others, which means I don't want to be disturbed by others.

28. If someone buys something for you, you should transfer the money to them immediately.