Knowledge of business etiquette

1. Mobile Phone Etiquette - Increasingly Attention Whether in social or workplace situations, the unbridled use of mobile phones has become one of the biggest threats to etiquette, and mobile phone etiquette is attracting more and more attention. Overseas, for example, Telstra's business offices have adopted the method of providing customers with "Mobile Phone Etiquette" brochures to promote mobile phone etiquette. So what should you pay attention to when using a mobile phone? When can you call the other party’s mobile phone? 1. In all public occasions, mobile phones must be placed in a conventional and etiquette position when not in use. Do not keep it in your hand or hang it outside your coat pocket when not in use. The conventional places to put your mobile phone are: first, in the briefcase you carry with you, which is the most formal position; second, in the inner pocket of your coat; sometimes, you can temporarily put your mobile phone on your belt, or you can put it in an inconspicuous place. Such as in your hand, behind your back, or in your handbag, but do not put it on the table, especially not facing the customer who is chatting opposite. 2. In meetings or when negotiating with others, the best way is to turn off the phone, or at least set it to vibrate. This shows respect for others without interrupting the speaker's train of thought. And the kind of ringing that keeps ringing at the venue, as if the business is very busy, making everyone's eyes turn to you, shows your lack of cultivation. 3. People who pay attention to the etiquette of using mobile phones will not answer or make calls on mobile phones in public places or on landline phones, while driving, on airplanes, in theaters, libraries and hospitals, or loudly on the bus. Telephone calls are also rude. 4. When calling the other party on the mobile phone, especially when you know that the other party is a busy person in an important position, the first thing that comes to mind is, is it convenient for him or her to answer the call at this time? And be prepared for the other party to be inconvenient to answer the call. When calling the other party, pay attention to the echo you hear from the receiver to identify the other party's environment. If it is very quiet, you should think that the other party is in a meeting. Sometimes you can feel a spacious echo in a large conference venue. When you hear the noise, the other party is likely to be outside. The rumble of driving can also be heard. With preliminary identification, you will be prepared for a smooth call. But no matter what the situation, it is better for the other party to decide whether to call or not, so "Is it convenient to call now?" is usually the first question when dialing a mobile phone. In fact, without prior agreement and being unfamiliar with the other party, it is difficult for us to know when the other party is convenient to answer the phone. Therefore, when there are other ways to contact you, it is better to try not to call the other party’s mobile phone. 5. In public places, especially stairs, elevators, intersections, sidewalks, etc., you cannot use your mobile phone as if there is no one around. You should lower your voice as much as possible and never speak loudly. 6. In some situations, such as when watching a movie or in a theater, it is extremely inappropriate to use a mobile phone. If you have to reply, it may be more appropriate to send mobile text messages in a silent way. 7. At the dinner table, it is still necessary to turn off your mobile phone or set it to vibrate. Avoid being interrupted by an annoying ringtone when you are enjoying your meal. 8. Don’t check text messages when others can see you. Checking text messages on your phone while talking to others is disrespectful to others. 9. The content selection and editing of text messages should be taken as seriously as the civility of phone calls. Because the text message you send means that you agree or at least do not deny the content of the text message, and it also reflects your taste and level. Therefore, do not edit or forward unhealthy short messages, especially those that mock great people, celebrities or even revolutionary martyrs, and they should not be forwarded. 10. When chatting face-to-face with friends, do not play with your mobile phone directly in front of them to avoid radiation of high-frequency and large currents to them during transmission, which will make the other party unhappy. 2. Computer Etiquette - Don’t Damage Your Office Image Computer is an important tool for our work. Using a computer is not just as simple as turning on, shutting down, and surfing the Internet. Computer etiquette will also reflect a person’s quality and education.

Although the email itself already indicates where it is from and who it is addressed to, it is a necessary etiquette to indicate the name of the recipient and sender in the email, including addressing the recipient by name at the beginning of the letter and also stating the name at the end of the letter. The sender's name, mailing address, and phone number to facilitate the recipient's future contact with you. The larger the company, the more important it is to include your name in your email address and add a personal signature at the end of the email. People usually forward emails to too many people. When you open your mailbox, you may find that half of the emails have nothing to do with you. Deleting them is time-consuming and laborious, so you need to organize them before forwarding them to keep the number of emails to a minimum. If conditions permit, check your email every day and reply to emails as early as possible. Important emails must be confirmed by phone after being sent. Also, do not use email for important confidential and sensitive topics as it cannot guarantee confidentiality. 6) Avoid using English capital letters throughout the text. An email written this way is too strong and may even suggest that the sender is too lazy to use correct grammar. After all, this is still a form of written communication, and it is a professional courtesy to adhere to standard clerical conventions. Friendly reminder: Mobile phones and computers are indispensable transmission tools for transmitting information. They are also new fashion toys for young people. With the increasing popularity of mobile phones and computers, they have brought a lot of convenience to our work, but they have also brought about workplace etiquette. new issues. Therefore, mastering the etiquette of using mobile phones and computers will be a required course for the new etiquette in the workplace. Most people who use mobile phones and computers are educated and have a certain level and class. If they do not understand the etiquette of using them, it will make people disgusted and annoying, which will damage their image and lower their class. /?action-viewnews-itemid-5558 Etiquette website, you can check it out!