Matters that tour guides should pay attention to in tourist season.

1, avoid the peak of dining in tourist season, and negotiate with guests that it is best to eat before 1 1 am or after 1: 30 pm.

If there is a queue, let the tourists wait in the car, and the tour guide will coordinate at the front desk. Let the tourists get off when there is a table to avoid the unpleasantness of the guests grabbing the table.

You must eat in the restaurant designated by the company. Please contact the responsible manager in case of special circumstances.

Please inform the restaurant in advance if you are late, so as not to get off work.

In the car, tell the tourists to get on the bus as soon as possible after eating, don't stay in the restaurant, and leave the table free for the next team.

Second, the scenic spot

1. Remind guests to pay attention to safety again and again. There are many people in the scenic spots during the peak tourist season. Don't get lost. Arrange the tour time in the scenic spot reasonably, and tell the guests the time to get off and get on the bus (the guests will think it will be a long time). If there are guests, you can send navigation on WeChat.

2. Explain more in the car to avoid guests saying that the tourist attractions are not explained, and arrange time reasonably to avoid traveling in space. Please arrange for the team to call in advance.

3. Make an appointment for the performance tickets in advance, and make it clear to the tourists that there will be no tickets if they are late.

4. Tell tourists that if the scenic spots and tour guides are lost, they will gather directly in the car. If you can't find the way, call or ask the scenic spot staff.

Third, the team.

1. Be sure to contact the driver by mobile phone in advance, confirm the pick-up time, and notify the location by SMS.

2. If the driver does not cooperate or has any contradiction, contact the car dispatcher as soon as possible, and the tour guide should not have any contradiction with the driver.

3. Remind the driver how to cooperate with the tour guide's route arrangement, and the tour guide will negotiate with the driver to arrange the travel time reasonably.

4. During holidays, the traffic in go on road trip will be very heavy and the traffic jam will be very serious. Please arrange the departure time reasonably.

Fourth, accommodation.

1, check with the hotel as soon as possible to accurately confirm the number of rooms and rooms accompanied by the company. If there is any discrepancy, please contact the responsible dispatcher in time.

2. If you find that the price paid by the hotel is inconsistent with the price listed in the plan, you must contact the responsible dispatcher and pay according to the dispatcher's requirements.

3. Make a reasonable explanation. When the hotel is far away, it may be inconvenient for guests to go to the city by themselves and help them take a taxi.

Verb (abbreviation for verb) shopping

1. In the tourist season, all the shops will be full. Please contact the International Liaison Department in advance to avoid the peak passenger flow as much as possible, so as to avoid negative emotions caused by tourists waiting too long.

2. Explain to tourists before entering the store, take preventive measures and tell tourists that there may be queues in the peak season.

3. You can prepare some jokes, songs and short stories. , and explain them when waiting in line to prevent drowsiness and fatigue.

Intransitive verb others

1. When the train tickets are tight during the peak holiday season, please purchase tickets in advance. Avoid delaying the appointment.

2. In case of inspection, please cooperate with the Tourism Bureau and report to the travel agency in time. Please wear a tour guide card and hold a tour guide flag. Don't argue with the inspectors of the Tourism Bureau.

3. Individuals call the guests in advance to remind them of various precautions.

4. Contact shopping stores in advance, especially popular stores. Staggered as much as possible.

The shuttle group must reserve the traffic jam time in advance, especially when sending the plane. Traffic jams may occur on expressways, national highways and provincial highways. It's better to arrive early than late.

6. In case of any accident, contact the travel agency for adjustment.

7. Try to maintain emotional stability, not necessarily? Tourists? Angry, right? People? Go out just to record video exposure to earn click-through rate, some want to be popular, don't be used, they will take it out of context and deliberately discredit it. If you are angry, just ignore it. Talk to the driver's master or other tour guides. Ignoring is the best resistance. Remember, remember.

8. The escort room will be full and may be arranged to live in a messy place. You can bring your own sleeping bag and earplugs.

For more information about tour guide employment skills, dry goods, news and information, Bian Xiao will continue to update.