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Interpersonal communication skills and methods
Introduction: With good communication, you can also discover the strengths and weaknesses of the other party. Use what you find to test yourself and learn from each other's strengths. From speaking to treating people, you must always be in an aspect that is acceptable to others. Go ahead and do it, but of course it must be perfect. As long as others can accept you, it means you are successful. Interpersonal communication skills
1. Speak out. Especially be honest about your inner feelings, pain, thoughts and expectations.
2. Do not criticize, blame, complain, attack, or preach. Criticism, blaming, complaining, and attacking are all executioners of communication and will only make things worse.
3. Respect each other. Communication can only occur if you give the other party respect. If the other party does not respect you, you must also appropriately request respect from the other party, otherwise it will be difficult to communicate.
4. Never speak evil words. Harsh words are the so-called "disaster comes from the mouth".
5. Don’t say what you shouldn’t say. If you say something you shouldn't say, you often have to spend a lot of money to make up for it. It is the so-called "Once a word is said, it is hard to chase it back", "Disease comes in from the mouth, and misfortune comes out from the mouth", which may even cause disaster. It’s a lifelong regret to make up for! Therefore, communication cannot be unrestrained and unobtrusive, but if you don’t talk at all, sometimes it will become worse.
6. Don’t communicate when you are emotional, especially if you are unable to make decisions. There are often no good words to communicate in emotions, and it is neither clear nor clear. Especially in emotions, it is easy to be impulsive and lose rationality, which can easily make things irreversible and regrettable!
7. Communicate rationally, don’t communicate if you are irrational. Being irrational only results in arguments, and there will be no results, let alone good results. Therefore, this kind of communication is useless.
8. Awareness. It’s not just communication that requires awareness, it’s everything. If you say something wrong or do something wrong, what is the best way to avoid causing irreparable harm? Am I wrong? This is a kind of awareness.
9. Admit I was wrong. Admitting that I was wrong is a communication disinfectant that can thaw, improve and transform communication problems.
10. Say sorry!. Saying sorry does not mean that I have really made a huge mistake or something unjust, but it is a softener that allows things to eventually change, and even create a paradise. In fact, sometimes you are really wrong, and refusing to admit your mistake is a big mistake.
11. Patience. The only thing that is indispensable in waiting is patience. Where there is a will, there is a way.
12. Love. Everything is love and love is the greatest healer.
13. Sincerity. Sincerity is important. Even if a hypocritical person is good at acting, he will be discovered one day.
Fourteen. Humor. If you are good at humor, that would be the best. If you are not good at it, or even bad at talking, then it is better to speak less. However, the most important skill is not the language, but the timing of low-key and high-key.
15. Low-key. For example, when someone talks about something that he is good at, you should not say that you are also very good or that you are better than him. You should say that you admire him or something like that. This saves face for others, but you should not worry about your own strengths. To be buried, what you need is patience. People like to teach those who are weaker than themselves.
16. Comfort. For example, if someone does something wrong, you first blame him, then help him make up for his mistake, and then apologize emphatically for the harsh accusation you just made against him, and then tell him not to do it again next time. Everyone has a conscience. See If you apologize when you have done something wrong, they will be considerate to you. Skills and methods of interpersonal communication
1: Know yourself and know the enemy
Knowing yourself and the enemy is the premise and foundation of interpersonal communication. It can be said that if both parties cannot know themselves and the enemy, there will be no successful communication activities. . The most valuable thing about interacting with people is knowing how to know them.
The reason is very simple. If you don't know the other person or don't understand the other person, you can't even talk about interacting with him or her. It is true that it is very difficult to truly know and understand a person, so some people say that "understanding people is the most profound art".
When interacting with others, you must also be self-aware. It is difficult for a person to know and understand others, but it is even harder for a person to know and understand himself. However, if we want to successfully interact with others, we must know and understand ourselves. Therefore, contemporary college students should develop the habit of self-examination, learn to analyze themselves, and strive to accurately grasp their own strengths and weaknesses, so that they can exploit their strengths and avoid weaknesses in the process of communication.
2: There is a degree in communication
There is also a problem of degree in interpersonal communication. Whether you can accurately grasp this degree is an important issue related to the success of communication, and it is also a measure. An important sign of the maturity of a person's social life. Generally speaking, effective communication should have "four degrees", namely dimension, breadth, depth and moderation.
Dimension is the directionality of communication, which refers to which people you are communicating with and for what purpose. In real life, due to the different social status of each person and limited time and energy, it is impossible to interact with all people indiscriminately, and the choice of communication partners is always related to a certain purpose of communication. Therefore, it can be said that blind communication is an invalid communication and cannot produce any practical significance.
Breadth refers to the scope of interaction, including the number of people with whom you interact, the length of interaction, etc. The number of people depends on the nature of the environment in which the communication subject is located, the size of the group, and their own communication abilities. The length of time depends on the feelings of both parties, such as the degree of satisfaction of each other's needs.
Depth is the degree of communication, which refers to the emotional state of both parties and the level of interpersonal relationships formed by the communication. In the process of communication, it is impossible for both parties to fail to consider the degree of this communication, whether it is a general communication or a close communication, whether it is to establish a general relationship or a close relationship. Of course, such considerations will vary from person to person and will continue to change.
Moderation has two meanings: first, it refers to handling the relationship between interpersonal communication activities and other social activities, such as handling the relationship with study and work; second, it refers to handling different interactions well. The relationship between objects, such as handling the relationship between ordinary opposite-sex friends and romantic relationships. If this degree is not mastered well, it may cause a lot of unnecessary troubles. This is something that college students should pay special attention to when interacting.
Three: Pay attention to first friendship
There is a Chinese saying: A good beginning is half the battle. ?This statement has a great enlightenment effect on successful communication. It can be said that in interpersonal communication, if both parties can leave a good first impression on each other, there is half a chance of a successful communication. So, how can you leave a good first impression on the other party?
First, pay attention to your expression and behavior. When you first make acquaintance with someone, you must have a natural expression and smile, giving people a sense of intimacy, rather than being stern or pretentious; you must behave generously, stand and sit as you should, making people feel very important. Be self-cultivation, rather than behave in a rigid and awkward manner. Otherwise, it will leave the impression of lack of social experience, immaturity, and insincerity.
Second, pay attention to appearance and demeanor. Appearance is like a person's "decoration", and its role is as important as the packaging of goods. A person who is unkempt and disheveled is unlikely to be attractive. Of course, it's a person's demeanor that plays a long-term role in attracting people. To show your grace, the most fundamental thing is to pay attention to cultivating your inner temperament.
Third, pay attention to etiquette and attitude. When interacting with people for the first time, you must pay attention to etiquette. For example, when visiting others, you must make an agreement in advance and introduce yourself when meeting. You must be humble and sincere when interacting. For example, respect other people's habits and do not take up other people's time unnecessarily. wait.
Fourth, pay attention to the art of conversation.
The first conversation must be concise and concise, and strive to be expressive and expressive without being annoying. Never be eloquent and talk endlessly.
Four: Showing charm
In the process of interpersonal communication, showing charm is mainly achieved through the factors that constitute charm. Generally speaking, you can work hard in the following aspects:
First, try to show your abilities. People are willing to associate with capable people. Showing your abilities can arouse the respect and admiration of others, and your charm will naturally increase. It must be pointed out that showing ability is not about bragging or showing off, but mainly relies on one's own ability actually displayed in social life.
Second, try to show your language. Accurate language can inspire people and fully demonstrate one's knowledge and level; humorous conversation can give people enjoyment and fully reflect one's own taste and cultivation; concise expression can teach people and fully reflect one's own temperament. Personality and style.
Third, try to show your feelings. In a certain sense, interpersonal communication is also a kind of spiritual communication. Only by being emotionally moved can you truly touch the other person's heart and arouse the other person's excitement.
Fourth, try to show your sentiment. The power of personality is huge, and the appeal of sentiment is endless. A person who cares about others and is willing to help others will be loved by people; a person who is decent and rigorous in style will be respected by people; a person who is hard-working and down-to-earth will be trusted by people. Interpersonal Communication Skills
1. Simple Smile
When friends have not seen each other for a long time, we should keep smiling when we first meet, giving people a very cordial feeling and making friends feel that we are there. The other party is still very popular in his heart. A simple smile can solve the problem!
2. Be humorous
We often find that people who love to joke and tell jokes are always the core of life, and they are always the core of life. They are loved by many people and people are willing to get close to them. This also shows that humor is a good medicine in the process of interpersonal communication.
3. Clear enunciation
Some people’s pronunciation always makes it difficult for the listener to understand. This is very important in communication and we should pay attention to it. Clear pronunciation will make the message convey more effectively. This requires not only an in-depth understanding of spoken pronunciation, but also efforts to improve phonetic deficiencies.
4. Remember to greet each other
When friends who have not seen each other for a long time meet again, we must remember to ask about their current situation and how they are doing in addition to greetings. What problems did you encounter, etc. This will make people feel that you still care about him, and the friendship between friends will continue.
5. Speak your mind
When information is conveyed, most people are shy about expressing their thoughts for fear of not living up to society’s expectations. People often tend to keep their thoughts to themselves during conversations. The main purpose of effective communication is to express one's ideas in a specific environment.
6. You can be considerate of each other
To put it bluntly, you can think about each other. When things happen, don’t just think about yourself and not others. People who can think about others will always make people feel dependent and make people feel that this friend can be associated with. Of course this is mutual, you can't just think about others and hurt yourself.
7. Understand the nuances of communication
Communication is no longer limited to verbal communication, but has become an effective way to connect with people. There are many factors that interfere with and distort information transmission in the communication process. The content and meaning of the information are often misunderstood during the communication process. Understanding this subtle distinction will make you more aware of your need for self-improvement.
8. Standard pronunciation
When giving a speech, the speaker must have a standard pronunciation to achieve the desired effect. Many times, even speakers will encounter laughter from the audience because of poor pronunciation. Mispronunciation often results in the message being conveyed being misinterpreted. If your pronunciation needs improvement, don't be shy about asking for help. We need to correct our pronunciation to ensure effective communication.
9. Be good at listening
Communication is not a one-way process. Listening is as important as speaking. In fact, most communication experts agree that the ideal communicator listens more than he talks. It sounds encouraging that talking can ease relationship troubles, but sometimes just listening can do the trick. It not only enriches your communication experience, but also allows you to get more buzz from other people.
10. Read more self-study books
Self-study books are perfect guides for improving specific skills. Communication experts translate their experiences into words to help lucky people learn communication skills. There are a large number of books available where we can imitate the methods mentioned in the book to improve our communication skills. These step-by-step instructions can help us deeply understand the concept of communication and improve our communication skills in a short period of time.
11. Increase your vocabulary
Communication skills include updating your vocabulary from time to time. Many times in public, due to improper choice of words, we end up facing embarrassment. This is like building a house without laying a good foundation, which will only lead to the collapse of the house. Learning new vocabulary is a valuable way to improve your communication skills. It not only improves your verbal expression skills, but also helps you communicate better. A coherent narrative can help you express your ideas successfully and effectively capture the listener's attention.
12. Maintain eye contact
Every speaker agrees that the perfect way to engage an audience is to maintain eye contact. Looking someone in the eye while talking tends to draw their wavering attention into the conversation. If you want to improve your communication skills and capture your audience's attention, remember to look them in the eye when you speak. Eye contact can invisibly focus the speaker's attention. Without eye contact, verbal communication is completely useless.
13. Touch the other person’s arm
During a conversation, small movements like putting your hand on the other person’s arm can help you establish a subtle tacit understanding! Touch is satisfying. With the good intentions of both parties in physical contact, you will find that your emotions become calmer. Soon you will find that this small gesture brings you incredible benefits: when faced with your request, others will no longer be ruthless and say no directly! The more body language the better, but you must also pay attention to the sense of propriety. Don't be too close to someone you don't know well. On the contrary, it will be weird.
14. Smile
Don’t think that you can only laugh when you are in a good mood. Studies have proven that pretending to smile is actually a psychological fake. Just smiling will make you happier. Of course, the premise is that you are not mentally uncomfortable at that time. When we smile, our brain sends us a message: I am happy. Then our body relaxes. And when we smile at others, they will feel more comfortable, and most people will smile back. This virtuous cycle will indeed make us happier.
15. Stand closer
When chatting with friends and relatives or even traveling, we are accustomed to keeping a safe distance from others at any time. Everyone's safe distance is determined by personal experience, cultural background, family environment, and even professional habits. The distance varies, but distance does not always produce beauty. Sometimes it is this distance that becomes the barrier between you and your friends. The culprit. The next time you talk to a friend, bravely step closer. You will find that standing closer makes your hearts closer.
16. Other effective communication methods
Human beings are excellent competitors. We compete with others in life and learn new things in the process. The best way to improve our communication skills is to learn from others. Only by observing others do you have the chance to learn something useful. Observing other people talking will help you learn the best things about them. Find peers with good communication skills and observe them closely. Imitate their speech patterns and habits. Over time, not only will you become as social as them, but you'll also develop your own unique style.
17. Say what you appreciate about him
When you see a community security guard helping an old lady go upstairs, praise him immediately. Don’t think that this person is actually quite good, but don’t say it. Come out and show your appreciation, it will make both the security guard and yourself feel happier. Tell your mother that the food she cooked is delicious, and thank your boyfriend for waiting for you for ten more minutes. Learn to sincerely and proactively praise people. When you find the advantages of others, praise them immediately. When you express a positive and positive point of view, you also open your heart. The connection with the other party is further deepened. After a while, you will find that you are the biggest beneficiary. You know, giving is happier than receiving.
18. Body language is also important
The expression of body language itself does not require spoken language. It can complete communication through personal special movement habits, expressions and body behaviors. Effective communication requires a perfect combination of verbal communication and body language to achieve a stunning effect on the audience. To convey a given message, rich gestures, vivid expressions coupled with body language are excellent means of communication. A deadpan expression will only bore the listener, whereas a varied expression will get good results. To improve your communication skills, you should observe more how others speak. Talk to yourself more, practice your body language in the mirror, identify your shortcomings and correct them. Notes: What skills should be paid attention to in interpersonal communication
1. Sales promotion If you want the other party to choose the one with a higher price between two products, you can provide? Lower CP value but the same price? The third option is to make people feel like they are getting a bargain compared to the more expensive options. This is called the cannon fodder strategy.
2. Discuss things: If you want to negotiate with someone, don’t be in a conference room. Try to choose a place like a coffee shop. This can reduce the other person’s defensiveness. Psychologists have found that people are prone to a more selfish mentality in work-related environments.
3. Imitate the other person’s body language: If you want the other person to like you, you can try to imitate their sitting posture or speech style to shorten the distance between you. The other person usually won’t notice. But don’t be too exaggerated. Being too deliberate will make you look like you are laughing!
4. When arguing: Speed ??up your speech so that the other party has no time to process the information. It will be easier for you to convince him!? What? I don’t know. Yeah, tell me more!?
5. Ask others for help when they are tired: This way they will have no extra energy to question your request. Is this considered workplace bullying?
6. Post photos of your eyes in the office: This way, people will be more likely to take initiative, borrow things, and be more willing to return them, because someone is doing it and God is watching. Feel.
7. Try to use nouns instead of verbs: it helps to establish your role in a group and at the same time stimulates the participation of others. For example, if you want to say: "How important is voting to you?" you can say: "How important is being a voter to you?"
8. Use fear to force the other party to meet your requirements and let a person Panic followed by relief, he usually responded favorably to subsequent requests.
9. When negotiating, try to focus on what the other party can get: For example, if you want to sell a car, if you want to sell it for 10,000 yuan, this car will be yours. The effect will be better than if you say: this car Selling you a car for 10,000 yuan? Even better.
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