What a good tour guide should possess

How to arrange routes and accommodation, how to deal with emergencies, how to become an "encyclopedia" in the eyes of tourists, especially how to communicate with tourists...these knowledge of being a tour guide is not something you can do casually You can learn it. Many people may regard tour guides as a short-term part-time job, and believe that being a tour guide is only a career for young people, not a long-term solution, and has little room for development. In fact, as long as you love this industry, you will have room to display your abilities and opportunities for advancement. With the development of social economy, the tourism industry will show its vigorous vitality. It can be said that in the future, my country's tourism industry will always show an upward trend. Therefore, good tour guides are in high demand.

Pass the strict qualification examination:

To be a tour guide, you must first pass the strict qualification examination. At present, all major domestic travel agencies require tour guides to hold tour guide certificates to work. To obtain a tour guide certificate, you must take the Tour Guide Qualification Examination organized by the National Tourism Administration. The subjects for applying for the domestic tour guide qualification examination include policies and regulations, tour guide business, basic knowledge of tour guides, knowledge of Chinese language and literature, etc.; for the international tour guide qualification examination, in addition to the above content, there is also a foreign language oral test.

Tour guides are divided into junior, intermediate, senior and special levels. To go from a junior tour guide to a senior or even special level tour guide, there are still many things to learn and a long way to go, rather than " It can be achieved within a few years.” In addition, if you are really interested in the tourism industry, being a tour guide is also an important stage in the transition to becoming an excellent tourism industry manager. This experience of starting from the grassroots level and mastering the operations of all aspects of the business will become a valuable reference and basis for future management. Therefore, there is a lot of room for development of tour guides, it depends on how you grasp it.

Superb communication skills:

When a Californian applied for a tour guide, she wrote about her personal qualities. These qualities are divided into five aspects: high energy and enthusiasm; the ability to deal with people of all types, personalities and ages; the ability to resolve conflicts; a gentle temperament and a sense of humor. The above aspects are worthy of reference by those who are interested in the tour guide profession. In particular, the character of being good at dealing with people is very important. Tour guides especially need to communicate with tourists emotionally. When problems arise, if they are solved well, the relationship between the tour guide and the tourists will be more harmonious and connected, and all difficulties will become easier to solve; but if they are not handled well, tourists will naturally avoid the tour guide, and the relationship will become more difficult as time goes by. , and even tourists could not accept the service of the tour guide and eventually broke up unhappy. Everyone has this feeling: a good tour guide can often drive the mood of the whole group. Even when there are many tourists and many difficulties, he can easily solve unexpected incidents. A witty little joke can get closer to the tourists. This is what communication does.

Extensive cultural knowledge:

Tour guides also need to have extensive knowledge and a high level of language expression, and must be clear about the customs and customs of the area they are responsible for. Because different tourists have different needs for cultural knowledge, ranging from majestic mountains and rivers, war scenes, to self-cultivation, playing and singing, flowers, birds, fish and insects, in addition to documents, archeology, literature, art, religion, medicine, architecture, gardens, etc. In addition to folk customs, there are also clothing, food, weapons, entertainment, and daily life.

A good tour guide should have at least the following basic conditions: health, cleanliness, courtesy, enthusiasm, smile, courage, perseverance, diligence, cheerfulness, and humility. Whether you can arrange the itinerary reasonably; whether you have the ability to adapt to changes; whether you can be considerate to tourists and put tourists first; whether your explanations are wonderful and knowledgeable... these can be known by tourists during the process of leading a group, and the feedback of tourists is the tour guide If the performance of the actual ability is repeatedly poor, the tour operator will be dismissed from the travel agency. If the circumstances are serious or involve violations of laws and regulations, the tour guide qualification will be revoked and the tour guide will be banned from this industry for life. The new version of the tour guide certificate is an IC card. The card not only contains the tour guide's personal information, but also has a violation scoring function. This makes the tour guide industry more professional and management more standardized.

Expand your reading on short-distance travel to Seoul | Buy and enjoy the arts and entertainment

If you have limited time and a limited budget for a short vacation, what places are suitable for short-distance travel to relieve stress? You can buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy, buy and buy.

The key to choosing a destination for a short trip is to be close! Air tickets are cheap and there is no jet lag, and the degree of urbanization must be high, so it is convenient for shopping and shopping. Eating satisfies the desire for shopping and appetite, and then takes some artistic photos in the city and goes back, and there is no pressure at all.

My sister-in-law’s most recommended short-distance travel destinations are: Seoul, South Korea, Bangkok, Thailand, and Tokyo, Japan.

These three cities have several similar characteristics: close distance, cheap air tickets, cost-effective consumption, delicious food, dense stores of good taste, etc., which are especially suitable for a quick trip. .

Today I will introduce a preferred holy place for short trips-Seoul, South Korea, which is worth exploring. Knowing that you have read too many common shopping guides, I have carefully selected some niche boutiques, design stores, exquisite cafes and restaurants in Seoul for you, and taught you how to have fun in a city full of shopping. Art, food and drink!

What are you waiting for? Share it with your friends and start walking!

Cafes

In Seoul, there are countless cafes It has entered the "Top 3 of the most ubiquitous buildings". Due to the fierce competition in the coffee shop business, many coffee shops with different styles have emerged. They put great effort into everything from bean selection to packaging, from store display to surrounding design.

Samcheong-dong is home to many cafes that have been transformed from traditional Korean houses, and there are so many snacks that you can’t stop eating. The street scene combines Korean culture and world culture, which is very interesting; “Everyone on the planet knows this. "The area around Hongdae is full of pioneering and free atmosphere, and there are many coffee shops you can try.

The price of a cup of coffee in South Korea is generally 3,000 to 5,500 won, which is equivalent to about 15 to 30 yuan. Sitting in a strange cafe in a strange city, drinking a cup of today’s recommendation, and relaxing yourself to experience an afternoon living somewhere else is undoubtedly a good choice for relaxation.

Manufact coffee roasters

This is a cool and clean cafe like a laboratory. The coffee in the shop is handled by hand from the roasting of the original beans to the final drip filtering. There is a huge ice drip coffee wall. Girls often order Affogato (a coffee drink similar to dessert, where espresso is poured on ice cream to drink). If you don’t have a sweet tooth, I suggest you order a cup of single-origin coffee, which is of high quality. The finest coffee beans and exquisite drip filtering process can be felt from the first sip.

▲ Address:

Seodaemun Branch: 130-2 Yeonhui-dong, Seodaemun-gu, Seoul

Apgujeong Branch: 649 Sinsa-dong, Gangnam-gu, Seoul -8 QUEENMAMA MARKET Rooftop

COFFEE LIBRE

The cafe run by Pil Hyeon Seo, the 2012 and 2013 World Coffee Roasting Competition Champion, is quite famous in Korea. The overall design of the store is also very recognizable. The roasted beans are stored in the traditional Chinese medicine cabinet on the wall. Many high-quality coffee beans are personally selected and purchased by the owner from various countries. The menu only offers American and Italian espresso. and lattes that highlight the original goodness of the coffee bean and roast, this is a true coffee lover’s paradise.

P. S. The store also sells homemade ear-hanging coffee bags with funny packaging, which is very suitable for buying as souvenirs.

▲ Address: 227-15 Yeonnam-dong

coffee bangatgan

Located in Samcheong-dong, which has been prosperous since ancient times, this store was transformed from a traditional Korean house It retains the basic structure of a Korean house. The owner is a person who loves painting and painting. Everything in the store, from the wall decorations to the menu, was made by him. Order a waffle with cream made by yourself, and you can taste the taste of the old days on a sunny afternoon.

▲ Address: Beicun Road 5th Street, Lane 1

Plant

This is actually a cafe + bar. The owner is a photographer. There are It is an independent space composed of many retro elements. There are movie projections on the wall, plus the Korean house outside the store that can be seen through the curtain blowing in the wind. It gives people a sense of dislocation where they can't tell whether it is fantasy or reality. It is recommended to go there at night. The experience will be even better~

▲ Address: No. 46-1, 11-3rd Street, Dunhuamen Road

Design Store

There are many chic design stores and boutiques in Seoul It’s still a good place to shop. Whether you want to be unique or fresh and beautiful, you can find your favorite store. Go to Cheongdam-dong and go to Apgujeong. Whether it’s a big-name flagship store or a niche trendy brand store, you can find it here. The most fashionable place in Korea is right here!

It will be available this Sunday. A special article will be published: Korean niche clothing designer brand guide, please look forward to it!

JAJU

Korean natural and fresh style daily necessities store, a little more than frigid style Despite the temperature, there are many types of products, including almost everything from kitchen utensils to clothing. It is a bit like the Korean version of Tokyo Hands, and it is a store where you can stay for a long time.

▲ Address: No. 15, 13th Street, Daoshan Avenue

J'aime Blanc

The key word of J'aime Blanc is "childlike", which is A home furnishings store that makes you feel like you are sleeping in the clouds. The furnishings and products in the store are so cute. There are contrasting colors on the walls with extremely high saturation, as well as dreamy combinations of various macaron colors. If you want to break the dull home decoration but don’t want to be too fancy, you must come here to have a look~

▲ Address: No. 21, Hannan-daero 20th Street

Ikseon Terminal

Must pass by It’s a store that you would want to go in and take a look at because the displays are so beautiful~ This store was originally a design studio. Since there were always people wanting to buy their furnishings, several designers simply started to put them together. The items displayed in the studio are commercialized and sold here.

▲ Address: No. 20, 11-2 Street, Dunhuamen Road

10 corso como

10 corso como head office is located in Milan, Italy, and its Seoul store is its first This overseas branch is covered with 10 corso como’s iconic circle graffiti both inside and outside the store. The products include fashion, music, movies and design. There is also a cafe and book area on the first floor, where you can spend a leisurely day. Great place to go.

▲ Address: No. 416 Apgujeong Road

Food

One of the benefits of being an international modern city is that the delicious food will definitely not be If you want to eat traditional Korean food, you can go to Samcheong-dong; if you want to eat Western food, you can go to Itaewon, where foreigners gather. Moreover, the shopkeepers are very innovative and changeful, focusing on combining tradition and fashion. Many stores often change their menus every three months, which will definitely give you a surprise when you step into the store with the mood of having it for a while.

Sobang Life

If you want to eat authentic Korean food, I recommend this restaurant. The dishes in the store are all made from traditional recipes that the owner got from his mother, and they are full of sincerity. The clean and simple interior decoration, coupled with the simple but delicious traditional Korean food, makes me feel that my visit is not in vain.

▲ Address: No. 5 Wangsimni Road

Milkcow in Boots

A popular bakery that always has queues. Due to the complicated process, the bread in the store is limited every day. Only 1,000 pieces are sold, so you can take a break in line to buy the most popular cheese-flavored bread, paired with the Dutch milk tea made from cold-brewed black tea and fresh milk in the store, yo! You can also visit Wutiao Street!

▲ Address: No. 16-2, Palban-dong, Jongno-gu

nene chicken

In recent years, the must-eat in Korea besides bibimbap is fried chicken. Nene Chicken is one of the most recommended fried chicken shops. It is endorsed by national MC Yoo Jae Suk. Of course, the taste is also good. We recommend the original flavor and sweet and sour flavor. The price of a piece of original flavor fried chicken is 15,000 won, which is less than 90 yuan. .

The most ideal way to eat fried chicken is this: return to the hotel after a day of shopping, ask the front desk to help order it before taking a shower and then deliver it to the room. After taking a shower, open a can of cold beer and drink it with the fragrant and greasy food. Fried chicken, during the holidays, you should gain a few pounds of meat to feel happy!

▲ Address:

Jung-gu: No. 248-32, Sindang-dong

Mapo-gu: No. 449-1, Seogyo-dong

Exhibition

The city of Seoul also has a strong artistic atmosphere, with various art centers popping up. This is due to the government’s Policy support and financial support from large consortiums. Artists from all over the world hold art exhibitions in Seoul all year round. The "Avenue" in Sinsa-dong is a famous art street; Seocho-dong has many national public facilities such as the National Library, making it an area with a strong cultural atmosphere. In these large and small art exhibitions, you may gain the only unforgettable memory in your life.

Songun Art Space

Located in the most fashionable Cheongdam-dong in Seoul, the SongEun Art and Cultural Foundation awards art awards to 4 artists every year and holds exhibitions for them at the art center. . The entire building is dominated by white and is full of art. In addition to art exhibitions, it also often holds fashion conferences. It is a must-visit place to experience the modern atmosphere in Seoul.

▲ Address: No. 6, Apgujeong 75-gil

Dalim Museum of Art

The collection of Dalim Museum of Art is displayed in the form of planned exhibitions, formerly composed of photography works It is an art museum where exhibitions originated, so exhibitions of works by photographic artists are often held. In addition to the highly visible exhibits, you can see Mount Inwang and Mount Bukak from the balcony on the fourth floor. When the weather is good, you can even see Mount Bukhan in the distance.

▲ Address: No. 35-1, Tongik-dong, Jongno-gu

Simone Handbag Museum

This museum is Asia’s first handbag museum, located in the fashionable Gangnam District, the entire museum is shaped like a handbag, which couldn’t be more fashionable. The exhibits here are of course the bags that will make your eyes dazzle. There are more than 300 bags from international brands on display in the museum, ranging from handbags worth 40,000 pounds to Prada canvas bags from the 1980s. It will dazzle your eyes. , the shop in the museum also sells genuine leather materials. Those who love bags must make a pilgrimage no matter what.

▲ Address: No. 536-17, Sinsa-dong, Gangnam-gu

Duty-free Shop

Even if you are very artistic in Seoul, it is impossible to avoid shopping. The temptation to buy.

Duty-free shops must be a must-visit before you leave!

Korea’s duty-free shops have all brand new products, from luxury shoes and bags to cosmetics, local products, tobacco and alcohol, and the waiters They are all very friendly, and almost everyone can speak Chinese. Some brands of BA are very generous and often give away more samples than the formal clothes you buy!

If you take a taxi to the store, you can exchange your ticket for a certain amount of money. You don’t need to exchange the vouchers for cash when you spend in the store. All stores can use UnionPay cards and get a 15% discount. If you have a platinum credit card, you can go directly to the service desk to apply for a platinum membership card, and you can get up to 20% off. !

And now there are more payment methods such as Alipay and WeChat. When there are events, you can get 5 yuan off when you spend 20 yuan. Taking into account the exchange rate, it is so cheap that you will feel sorry for your own mother if you don’t buy it short!

Two famous duty-free shops in South Korea have apps that you can download

My sister-in-law posted the orders in the duty-free shop section:

The most confusing thing when shopping I just want to give gifts to my family and friends. Gifts that are too simple are not thoughtful enough, and gifts that are too artistic are not practical enough. Therefore, I highly recommend a word-of-mouth product that is easy to use and suitable for all skin types! SKII fans are in for a treat. , SKII Hallyu beauty set is now only available in Korean duty-free shops, and buying the set in duty-free shops is 37% cheaper than buying it individually!

　▼The items in the set include:

Skin care cleansing cream 20g

Skin rejuvenating and refreshing lotion 30ml

Skin care essence 230ml+30ml

Muscle rejuvenating repair essence cream 80g+15g

Muscle Repair and Radiance Eye Cream 2.5g

Skin care mask 1 piece

Each model is a hot-selling item, so why not give it such a thoughtful and practical gift? Who can be unhappy?

Expanded content: Tour guide qualification certificate

1. About tour guide certificate:

Tour guide certificate is generally divided into national guide certificate and provincial guide certificate Certificate, local tour guide certificate, these certificates, from first to last, first difficult and then easy. The national guidance certificate is the most difficult to take, but if you get the national guidance test, it is common in all places in the country, so it is still recommended to take the national guidance test.

2. Regarding the qualifications for taking the Tour Guide Certificate:

As long as you have graduated from high school or equivalent technical secondary school or vocational high school, you can take the exam. But now there seem to be different regulations in different places. Charges vary by region.

3. Regarding the questions for the tour guide examination:

The questions for the tour guide certificate are also issued by each province. Even if it is a national guide, the department in the province where the professional examination is held must know.

Nowadays, there are probably three exams: basic knowledge (this is from two books: national and provincial), tour guide business, and on-site tour guide (this will tell a certain number of scenic spots in advance, and draw on-site Question)

4. Regarding registration and fees:

If you really want to take the exam, you must first inquire with the Tourism Training Center, a department under the local tourism bureau. Registration fees and exam times vary from place to place.

5. Regarding whether it is easy to take the exam:

In a word, as long as you have memorized all 3 books and memorized all the guide words for tourist attractions, you will be able to pass. But it's not a simple matter. You must at least ensure that your memory is not bad and that you are not averse to things like history and geography. These are the first things. You need to prepare to read every day for a month (this may vary depending on your personal circumstances). If you already have good knowledge of history and geography, that would be great. You will feel much more relaxed.

6. Another point is the misunderstanding of many people, because we often talk about taking the tour guide certificate, but what we get is not a tour guide certificate, but a tour guide qualification certificate, but you must have this certificate before you can go Apply for a tour guide certificate from the local tourism bureau through a travel agency. This is a process, which means that after taking the exam, you must sign a contract with a travel agency before you can get a tour guide certificate.