Hangzhou 12345 joke

"12345" mayor's public telephone is a special telephone set up by Hangzhou Municipal People's Government for administrative complaints.

Citizens, legal persons and other organizations can complain to the Municipal People's Government through the mayor's public telephone or online mayor's public e-mail, about the illegal or improper behavior of administrative organs and their staff in performing official activities and the behavior that administrative organs should act but not act.

Article 3 The mayor's public telephone (including the mayor's public e-mail box on the Internet, the same below) accepts the following complaints, suggestions or requests from citizens, legal persons and other organizations to administrative organs:

(a) complaints about refusing to approve, register and issue permits and licenses without justifiable reasons;

(two) complaints about illegal acts in administrative fees;

(3) Complaints about illegal administrative compulsory measures and compulsory measures;

(four) to complain to the administrative law enforcement organs to investigate and deal with illegal acts;

(five) complaints requesting administrative organs to help solve problems that directly affect people's lives;

(six) reflect the emergency;

(seven) opinions or suggestions on the reform and opening up, economic construction, municipal construction and urban management of our city;

(eight) opinions and suggestions on other related issues that should be handled by government departments;

(nine) other administrative acts that can be complained by laws, regulations and rules.

Fourth complaints through the mayor's public telephone shall comply with the following provisions:

(1) Having a clear object of complaint;

(two) the contents of the complaint are objective and true, and the facts shall not be fabricated or distorted;

(3) The language should be concise and to the point, and the call time should be shortened as much as possible;

(four) the complainant's real name, telephone number, work unit or home address;

(five) truthfully answer the staff's inquiries.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.