Frequently asked questions about telemarketing loans

Loan phone number 1 opening remarks

As an excellent telemarketing operator, when calling customers for the first time, you must introduce yourself to the company within 30 seconds, so as to arouse customers' interest and make them willing to continue chatting.

That is, the salesperson should clearly let the customer know the following three things within 30 seconds:

1. Who am I and what company do I represent?

2. What's the purpose of my calling the customer?

3. What's the use of our products for customers?

Opening remarks of telemarketing: direct opening method

Shop assistant: Hello, Miss Zhu/Sir? I'm Li Ming, a medical consultant of Mo Company. I disturb your work/rest. Our company is doing market research. Can you do me a favor?

Guest Zhu: It doesn't matter. What is this?

Customers can also answer: I am busy, or in a meeting, or refuse for other reasons.

The salesman must interface immediately: I'll call you back in an hour, thank you for your support.

Then, the salesman should take the initiative to hang up!

When you make a phone call an hour later, you must create a familiar atmosphere and shorten the sense of distance: Miss Zhu/Mr. Hello, my name is Li.

You told me to call 1 hour later? )

Telemarketing speech prologue 2: the opening method of similar excuses

For example:

Shop assistant: Miss Zhu/Mr Zhu, I'm Li Ming, a consultant of XXX Company. We haven't met before, but can I talk to you for a moment?

Guest Zhu: Yes, what is it?

Customers can also answer: I am busy, or in a meeting, or refuse for other reasons.

The salesman must answer immediately: I'll call you back in an hour, thank you.

Then, the salesman should take the initiative to hang up!

When you make a phone call an hour later, you must create a familiar atmosphere and shorten the sense of distance: Miss Zhu/Mr. Hello, my name is Li.

You told me to call 1 hour later? )

Telemarketing prologue: introduction by others

Shop assistant: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, a medical consultant of a company. Your good friend Wang Hua is a loyal user of our company. He suggested that I call you. He thinks our products also meet your needs.

Guest Zhu:? Why don't I listen to him?

Shop assistant: Really? I'm really sorry. I guess Mr. Wang hasn't come recently for other reasons. Let me introduce him to you.

Look, I'm in a hurry to make a phone call.

Guest Zhu: It doesn't matter.

Shop assistant: I'm sorry about that. Shall I give you a brief introduction of our products?

Opening remarks of telemarketing speech 4: self-reported opening remarks

Shop assistant: Hello, Miss Zhu/Mr Zhu, I'm Li Ming, a medical consultant of a company.

However, this is a sales call. I don't think you will hang up right away!

Customer Zhu: Selling products, cheating. I hate salesmen!

Customers may also answer: What products are you going to promote?

If so, you can directly intervene in the product introduction stage)

Salesman: Then I really have to be careful not to let you add another annoying person, hehe.

Guest Zhu: Hehe, the young man is very humorous. What products are you going to sell? Tell me about it.

Salesman: Well, our company's medical expert group is doing a market survey on xxx recently. What do you think of our products?

Telemarketing speech prologue 5: Deliberately picking faults with the prologue method.

Shop assistant: Hello, Miss Zhu/Mr Zhu. I'm Li Ming, a medical consultant in a company. How have you been recently? Do you still remember me

Guest Zhu: Fine, and you? !

Salesman: Well, our company mainly sells sheep xx products. You called us to buy them six months ago, and we provided you with some trial products.

I'm calling you this time to ask if you have any valuable opinions and suggestions on our products.

Guest Zhu: You have the wrong number. I didn't use your products.

Shop assistant: No way. Is it because my client's return visit file records are wrong?

Excuse me, may I ask what brand of beauty products you are using at present?

Guest Zhu: I am using XX brand beauty products now.

Opening remarks of telemarketing speech 6: Pretending to be familiar with the opening remarks.

Shop assistant: Hello, Miss Zhu/Mr Zhu. I'm Li Ming, a medical consultant in a company. How have you been recently?

Guest Zhu: OK. Who are you?

Shop assistant: No way, Miss Zhu/Mr Zhu, you are forgetful. I'm Li Ming. You should pay attention to your health when you are under pressure at work.

By the way, have you used our beauty products? Do you feel good? Recently, we just launched a joint service package. I wonder if you are interested?

Guest Zhu: You may have the wrong number. I didn't use your products?

Salesman: I won't make a mistake about the customer's return visit file.

Miss Zhu/Sir, I'm so sorry! May I introduce our products to you and provide some services?

Guest Zhu: It seems that you care about users. Please introduce yourself.

Opening remarks of telemarketing speech 7: herd mentality opening remarks

Shop assistant: Hello, Miss Zhu/Mr., I'm Li Ming, a medical consultant of a company. Our company specializes in selling xx anti-aging beauty products. The reason why I am calling you is that our products have successfully helped many people (such as Maggie Cheung, Brigitte Lin, Kimura Takuya, etc.). ). May I ask which brand of anti-aging beauty products you use?

Guest Zhu: Really? I am currently using XX brand beauty products.

Opening remarks of telemarketing speech 8: Clever use of Dongfeng to open the speech

Shop assistant: Hello, is this Miss Zhu/Mr Zhu?

Guest Zhu: Yes, what is it?

Shop assistant: Hello, Miss Zhu/Mr., I'm Li Ming, a medical consultant of a company. The main reason for calling you today is to thank you for your consistent support to our company. Thank you!

Guest Zhu: Nothing!

Salesman: In order to thank the old customers for their support to our company, the company has specially prepared a special reward activity, which I think Miss Zhu/Mr. Zhu will be very interested in!

Guest Zhu: Tell me about it!

Opening remarks of telemarketing speech 9: Opening methods to create anxiety

Shop assistant: Hello, is this Miss Zhu/Mr Zhu?

Guest Zhu: Yes, what is it?

Shop assistant: I'm Li Ming, a medical consultant of a company. The main reason for calling you is that many customers have reported that most of the current beauty products are temporary measures, and once they stop using them, they will rebound immediately. I'd like to ask your opinion on this issue.

Guest Zhu: Right. ......

The customer may also answer: Sorry, I don't know.

Salespeople should quickly interface: What brand of products is Miss Zhu/Mr Zhu currently using?

The purpose of effective opening remarks is to make customers interested in telemarketers and conversation content in the shortest time, so that they can get to the point quickly in the conversation, rather than hanging up the phone and making you unable to get involved in the topic.

Opening remarks of loan telephone II

Opening remarks of telemarketing 1: interest attraction method telemarketing opening remarks style salesman: How do you do, Director Wang? I am the sales manager of Compass Network Company. I'm sorry to bother you.

We recently developed a new website template. The main audience of this product is basically the same as the target customers of your company's products. We have tested that you can achieve the effect of your previous advertisement at half the price. I hope I can recommend it to you.

If the customer is interested, please continue. If the customer answers: I am busy, or in a meeting, or refuses for other reasons.

The salesman said at once, I'll call you back in an hour. Thanks for your support.

Then, the salesman should take the initiative to hang up! Call back in an hour, and there should be a familiar feeling: Hello, Director Wang! I am the sales manager of Compass Company. You told me to call in 1 hour.

The greatest salesman's telemarketing opening remarks: This is the most honest telemarketing opening remarks and the most commonly used telemarketing opening remarks.

The key to this kind of telemarketing prologue lies in the description of product benefits, so as to impress customers and listen to you.

This kind of telemarketing skills and words are more suitable for customers who have obvious demand for products.

In addition, once the customer refuses because he is busy or in a meeting, he will immediately turn to telemarketing skills and words to arrange the next time.

Telephone sales speech telephone sales opening remarks 2: friend recommendation method telephone sales opening remarks style salesman: hello, Mr. Wang, I'm Wang Ping, the account director of an advertising company. Your good friend Li Yuhua is a long-term user of our company. We had dinner and chatted together yesterday. He introduced me to your hard work experience, especially your perseverance and unique creativity, which made me admire. I asked to know you. He gave me your phone number and thought our product was more in line with it.

Customer: Ah, you flatter me.

Comments on the opening remarks of telemarketing: The advantage of using friend recommendation method as telemarketing skill is that it can quickly reduce customers' vigilance and vigilance against strange salesmen. Note that the salesman deliberately emphasized that Li Yuhua is a long-term customer, so as to increase the customer's trust in himself.

In addition, it is a key to introduce a friend how to recommend this kind of telemarketing opening remarks. You can praise the customer through your friend's mouth and get the customer's good opinion, so it will be difficult for him to refuse you again.

Even if the customer refuses, you can still reschedule with the skills and words of telemarketing and get the opportunity to sell again.

Telemarketing prologue 3: Everyone is a French telemarketer prologue. Shop assistant: Hello, Mr. Wang, this is Xiao Liu from an advertising company. We have a special advertising media for high-end customers, and the effect is very good. Many well-known companies with the same nature as yours, such as XXX company and XXX company, have used our advertising media for a long time. Have you considered this media of our company?

Comments on the telemarketing prologue of The Greatest Salesman: The application of this telemarketing prologue is the application of conformity psychology. Here, we should pay attention to the use of this telemarketing skill. The companies used as examples are big companies that are as well-known as possible or companies that customers are familiar with.

On the one hand, it can increase the customer's trust in the product and himself, on the other hand, it can make him more inclined to follow the crowd.

Opening remarks of loan telemarketing

Opening remarks of loan telemarketing

The opening remarks of telephone loan sales need skill. Many sellers have their own words, which can guide customers well and promote their desire to buy. The sales pitch of telephone loan is similar to other sales pitches. Let's share the opening remarks of telephone loan sales.

Opening remarks of loan telemarketing 1

How to say loan telemarketing?

The sales rhetoric of telephone loan is similar to other sales rhetoric, except that your product is loan, which is an effective marketing to find target customers, so we know that the sales rhetoric of telephone loan can be designed by changing products.

If the customer says, "I don't have time to go.

Then the loan officer should say, "I understand. I never have enough time. But in just three minutes, you will believe that this is absolutely important to you.

If the customer says, "I'm not available now!" "

The loan officer should say, "since you are busy now, I won't bother you for the time being." Is Monday morning or Tuesday afternoon convenient for you? " I'll contact you then! "

If the customer says, "Please send me the information."

Then the loan officer should say, "Well, sir, what's your micro signal? I'll add you later and send you the details of our side. You can get to know it first. If you have any questions, please ask me here! " (The purpose is to add customer WeChat)

If the customer says, "I have a lot of money and don't need a loan"

Then the loan officer should say: "At first glance, he is a person with an investment mind. It should be fun for a rich man like you to use Qian Shengqian! " ! I have met several rich people like you, but they will still create more wealth through loans! "

If the customer says, "I want to make a decision, I have to discuss it with my family first!" " "

Then the loan officer should say, "I totally understand, sir. When can we talk to your partner? "

If the customer says, "We will contact you again!"

Then the loan officer should say, "Sir, maybe you don't have much intention at present, but I'm still glad to let you know more about our products, which may be of great help to you in the future!"

Opening remarks of loan telemarketing II

Hello, I'm the credit officer of a bank, sir. Do you have any financial needs recently?

1. business: his scope is particularly wide. In a narrow sense, it only refers to sales. Broadly speaking, all the work we do is business. For example, it is his business for the tax bureau to collect taxes, and it is his business for teachers to teach. Therefore, it is generally not called business manager or business department, but marketing department and marketing center.

2. Sales: literally means buying things, just like our narrow business.

3, marketing: including sales, the key is which word "business", including market research, market planning, market model, etc. , which belongs to advanced sales.

Generally speaking, the business is wide and the sales are relatively simple.

5. The business can directly quote and sign the contract on behalf of the company, and can accompany the customer to sign the bill as a company representative. Anyway, business can often represent the company, and sales only sell their own products. Business can be called sales.

Opening remarks of loan telemarketing 3

1, preface

Loan officer: Hello! I am the loan specialist of XX Company. My last name is XX. Do you have the need for loan financing?

Customer: (demand → guidance; There is no demand → tell the customer to introduce a friend's loan and successfully send the phone bill to 300 yuan, or other activities).

Loan officer: Sorry to bother you. Wish you a happy life! Goodbye!

2. Wizard

Loan officer: We have two products, one for office workers and the other for business people. Are you going to work or do business?

Guest: (Any one. If they are all, the loan officer needs to ask him first whether he is a legal representative)

Loan officer: What is the purpose of your loan? When do you need a loan? How much do you want to borrow? How long will this loan last?

If the other party is an office worker

1. Ask the customer how long he has worked in the current company.

How long has the business license been registered?

Is the salary paid by the bank or the money found?

What's the total for the past six months?

Have you had a credit card in the past six months?

Has the credit card center called customers in the past six months? (If not, praise the customer's good credit appropriately)

Have you ever borrowed money from other banks?

Have you ever taken out a loan to buy a car?

Have you ever taken out a loan to buy a house? (Increase the loan amount for the house)

If the other party is in business

1. Ask if the customer is the legal representative of the company?

How many shares are there?

How long has the business license been registered? (After one year of registration, local people can only apply if they have a daily business account or a commercial house, otherwise they will be registered for two years. )

2. Ask customers how much money they have received from corporate accounts and private accounts of the company in the last six months. (This is used to evaluate the customer's income and determine the customer's loan amount)

How many credit cards do you have?

What's the total?

How much is it consumed at present?

How long did the longest one last? (Understand the customer's debt situation, too high debt will affect the loan amount)

3. Ask customers if they have used credit cards in the past six months.

Has the credit card center called customers in the past six months? (If not, praise the customer's good credit appropriately)

4. Ask customers whether they have borrowed money from other banks.

Have you ever taken out a loan to buy a car?

Have you ever taken out a loan to buy a house?

If the other party has a commercial house

Ask the customer whether the house is mortgaged or a one-time buyout?

Are they husband and wife (whose name is on the property certificate)?

How many square meters?

How long did it last?

How much is the monthly payment? (For one-time buyout, praise the customer's strength appropriately)

The best vocabulary for telemarketing loans

The best vocabulary for telemarketing loans

The best words for telemarketing loans, for different sales "lists", the effect of using different words by salespeople will be very different. The sales pitch of telephone loan is almost the same as other sales pitches. This is targeted and effective marketing. The following are the best words for telemarketing loans.

Best words for telemarketing loans 1

Loan telemarketing

First, the loan sales opening remarks

The word 1- is simple and clear.

Guest: Hello, where is it?

Credit Manager: Hello, excuse me, we are loan officers of xx Loan Company. Is there any demand recently?

Guest: No need.

Credit Manager: Never mind. You can spend two minutes learning about our loan products, and you can use them in the future if you need them, right?

Speech art 2- friend recommendation method

Loan officer: Hello, is this Mr. Wang?

Guest: Yes, who is it?

Loan officer: Hello, Mr. Wang, this is Xiao Li from xx Loan Company. Your friend Zhao Zong told me that you may need funds recently. He just borrowed money from us recently, so he asked me to contact you. I don't know when you need funds here!

Client: Mr. Wang? Who is manager Wang? I don't know!

Loan officer: Huh? He hasn't told you yet? I guess he's too busy to talk to you recently! He's not in a hurry, I'm in a hurry first! I'm really sorry!

Guest: Never mind!

Loan officer: Now that the phone call has been made, let me briefly introduce our products! It won't take you long. Is it convenient for you?

Speech 3- Humorous Methods

Loan officer: Hello, is this Mr. Wang?

Customer: Who are you? What can I do for you? )

Loan officer: Mr. Wang, I am sending you money!

Guest: Oh? What money should I send?

Loan officer: Well, my name is Xiao Li, and I am a loan officer of xx Loan Company. We specialize in unsecured credit loans. We can borrow up to 500,000 yuan, and we can lend money in about three days. If you need funds recently, you can come to us!

Customer: Didn't you say to send money?

Loan officer: There is interest on the loan, but I can treat you to dinner for free!

Speech 4- Pretending to be familiar with the law

Loan officer: Good morning, Mr. Wang!

Customer: Who are you? Can I help you?

Loan officer: I'm Xiao Li from xx Company. I contacted you some time ago and talked to you about the loan! Do you remember?

Customer: Why don't I remember?

Loan officer: Mr. Wang, you must be very busy recently! This is Xiao Li from xx Company. Our company specializes in unsecured credit loans, which can be lent within three days within 500 thousand! I should remember something this time!

Best vocabulary for telemarketing loans II

Knife penetration method

Credit Manager: Hello, I am a bank loan, unsecured, unsecured, and the fastest loan 1 day. Do you need it recently?

Customer: No need!

Credit Manager: Never mind. We can add a WeChat. If a friend asks you for money, you can recommend my WeChat to him. You won't be embarrassed to solve his problem, don't you think?

Guest: You can have this. Please add it.

Friendly reminder: Go straight to the list suitable for general quality, especially those who are uncertain or unfamiliar with the list type. This method is the most suitable. For example: calls from colleagues, list of joint numbers.

Invitation notification method

Credit Manager: Hello, is this Mr. Wang from XX Company?

Customer: Who are you? Can I help you?

Credit Manager: We are XX Small and Medium Enterprises Association. In order to help promote the development of enterprises in XX area, your company's conditions meet the conditions of our bank's credit loan support funds. The interest is XX to XX, and the maximum support amount is 20,000 to 500,000. I want to know how much money your company needs at present.

Customer: What information do you need?

Friendly reminder: this method is suitable for loans to enterprises or shareholders, and can be used by an association, a financial institution or an institution. For example, the credit card center allows you to apply for installment, and cooperation between certain institutions. Or XX company and XX enterprise cooperate to launch XX loan products.

Notification of new products and activities act

Credit Manager: Hello, is this Mr./Ms. XX?

Customer: Who are you?

Credit Manager: Hello, this is Manager Li who gave you a loan earlier. Now the company has introduced a new product with low interest. I think this product is more suitable for you. Do you need to handle it?

Customer: OK, what information do you need?

Friendly reminder: this method is most suitable for old customers or customers who have been rejected before, as well as the post-loan customer list of other channels, which will make customers feel your attention and then communication will be more convenient.

Pretend to be familiar

Credit manager: Good morning, Mr. Wang!

Customer: Who are you?

Credit Manager: This is Xiao Li from XX Company. I contacted you some time ago. Before that, you told me that you wanted to know about the loan. Do you remember?

Customer: I don't remember?

Credit manager: Mr. Wang, I guess you have been too busy recently! I'm from XX loan company. What is our company mainly engaged in? Unsecured credit loans, the application materials are also very simple, and you can lend money within 500,000 on the same day! Do you need funds now?

Friendly reminder: this kind of opening remarks requires you to know more about the customer's information, such as name, company, position, etc. This will improve the efficiency a lot, and customers will not feel so disgusted when dialing.

Friend recommendation method

Credit Manager: Hello, is this Mr. Wang?

Guest: Yes, who is it?

Credit Manager: Hello, Mr. Wang, this is Xiao Li from XX Loan Company. Your friend Zhao Zong recommended me. He has just applied for a loan in our company. Let me ask you if you have any financial needs recently.

Guest: Zhao Zong? Zhao Zong who?

Credit Manager: Well, what does our company do? A loan? Interest? Do you think you have any needs?

Customer: So, what about your company's loan?

Credit manager: Our handling is also very simple? .

Best vocabulary for telemarketing loans 3

First, the opening formula

Hello! I'm manager Li of XXX company. Do you have any needs recently?

Yes, start asking about the demand.

No, I'm sorry to bother you. I wish you peace! Goodbye! Remember to send text messages or add customer wechat, which is convenient.

Contact you later!

Second, guide the in-depth formula

According to the different types of loans, ask customers whether to go to work or do business. If there are both, ask whether it is a legal person first.

Table,

What is the purpose of your loan? Be sure to ask what the loan is for and when it is needed. Want to borrow more

Less? How long will it take?

Third, the formula for office workers to sell electricity

Question: working hours, salary, average income, and whether there is comprehensive credit card debt.

Four, the merchant power marketing formula

Query order: company information, whether the company is a legal person, and how long the company registration period will be publicized to the public.

Personal situation, average income, total credit card, other assets compared with other liabilities.

Five, the house and car sales formula

Is the house a mortgage or a full personal loan or how many square meters has it been provided for how long?

Is the car mortgaged? What's the price of naked cars? How many years have you used it?

Sixth, the opening remarks are simple and straightforward.

Guest: Hello, where is it?

Credit Manager: Hello, I am the credit specialist of xx Loan Company. Do you need it recently?

Guest: No need.

Credit Manager: Never mind. You can take two minutes to learn about our loan products, and you can send them later if necessary.

Yes, you're right!

Seven, opening remarks, friend recommendation skills

Loan officer: Hello, is this Mr. Wang?

Guest: Yes, who is it?

Loan officer: Hello, Mr. Wang, this is Xiao Li from xx Loan Company. Your friend Zhao Zong told me that you may need funds recently.

Yes, he just borrowed money from us recently, so let me contact you too. I don't know when you need it

Where is the money!

Client: Mr. Wang? Who is manager Wang? I don't know!

Loan officer: Huh? He hasn't told you yet? I guess he's too busy to talk to you recently! He's not in a hurry. I'm here.

First hurry! I'm really sorry!

Guest: Never mind!

Loan officer: Now that the phone call has been made, let me briefly introduce our products! It won't take you long.

Room, is it convenient for you?

Is the telemarketing loan true? Be careful!

Now many organizations are really struggling for their own business. They not only send all kinds of sales messages regularly, but also call to sell loans. Many users have received similar calls. Is this telemarketing true? Let's talk about this topic briefly today.

1. Is the telemarketing loan true?

It's true. In fact, telemarketing is one of the traditional sales methods in the financial industry. From a long time ago, bank financial institutions promoted loans, credit cards, insurance, wealth management and other businesses by telephone, and there were special direct sales centers inside banks. This is for the convenience of citizens to know about products and information, and they can order business by telephone.

However, the business of some institutions is not as advertised. Occasionally, low interest rates or even zero interest rates are used as marketing gimmicks, but this is not the case when they actually lend or issue loans. They may increase their income by charging other fees.

Moreover, the bank will cooperate with some third-party institutions, only provide the customer list, and do not promise after-sales, which will lead to some problems waiting for you.