What do you think of the old man in Dalian who was refused to take the subway and scolded the staff for being unreasonable?

Older people will encounter some practical difficulties when they go out. As a staff member, they should patiently answer and explain as a junior. In this incident, I think what the old man said was right. He said that it was impolite for the staff to point at the old man. Not all old people can use smart phones, and not all old people understand what a health code is. They just mechanically repeat their work and show their health code. I will also say this sentence, but can you really help the old people solve any problems? Explain that the work is not in place, the staff lacks patience and does not respect their elders.

It's normal to ask passengers to show their health codes when they get in and out of the subway, but it should be patiently explained to the elderly.

After watching this video, I think this worker may be too young, so she just repeats her work mechanically? Health code, please? . The old man is hard of hearing because he is old, and he doesn't know what a health code is and what a pass is. It is this matter that stumbles him, and he lacks patience with the working attitude of the Dalian subway staff, which should be criticized. Who has no old people at home? When you meet such an old man, people don't mean to make trouble with you unreasonably. They ask you what a health code is and what to do. You don't explain it clearly to others, and the old people are confused. It's good that you didn't get a heart attack at such a big age, so the staff of Dalian Metro have some problems with their work attitude, at least they are not patient enough. It's true that subway staff have to work, but it can also be more humane.

A Hefei netizen wrote in a comment that when the subway staff found that the elderly could not use the health code, they took the initiative to help the elderly download the health code. The same job, why can people in Hefei subway be patient, and why the staff in Dalian subway lack patience? Looking at the old man in a hurry and leaving blankly, I think everyone's heart feels bad. Why can't the same work be humanized? For the elderly, teach them patiently. If they can't, they can download them for him. The elderly may be in a hurry to go out to work. Why should they be driven back to the community? Work should also be reasonable.

In this society, the old and the young are not a pair of contradictory bodies. If the two sides can communicate and communicate, they can be in harmony. In this case, the staff of Dalian Metro insisted on their work, carefully examined every passenger who came in and out, and eliminated the hidden dangers of the epidemic. This is a good thing, which shows that they are serious in their work, but they should be treated on a case-by-case basis, and they should be patient with elderly people.