Refuse to be a stupid professional person

Refuse to be a dumb-talking professional.

The leader will pass the responsibility to you in front of the larger leader. Stupid talker: My boss asked me to do this. Expert's words: It is indeed my problem. I overestimated my ability. This matter still depends on the leadership. Formula: Don’t shirk responsibility + don’t take the blame + point out key responsible persons.

Colleagues at the same level and people who are beyond your reach will assign jobs to you. Silly words: No time, I am doing XX, this is not my job. Expert talk: Yes, but I'm busy with XX recently. If you're not in a hurry, wait until next week; if you're in a hurry, why don't you ask Mr. Huang to do yours first? Formula: No direct refutation + infinite delay + mentioning direct reports lead.

My colleagues’ mistake and leadership’s misunderstanding are yours. Silly words: This is not what I did, this is what XX did. Master's words: Yeah, I'll change it right away. I'll tell XX that we won't make such a low-level mistake again, and our team will learn from it. Formula: Correct mistakes + point out the culprit + team learns lessons.

Colleagues diss you for not cooperating with your work in front of the boss. Stupid talker: You obviously didn't send it to me, okay, don't talk nonsense! Expert talker: I'm also responsible this time and didn't take the initiative to ask you when you need it. If you need it in the future, tell me in advance to avoid misunderstandings. Formula: speak hard but softly + explain clearly the responsibilities of others + regulate in the future.

Colleagues worked extra hours and pushed hard. Clumsy talker: It can't be done. You didn't mention it earlier. What can I do? Expert talker: I understand that your project is tight, but it is indeed too urgent. You should check the content first, or the leaders of both parties can discuss the priorities. Formula: Understand the situation + solve some problems + leave major tasks to the leader.

The leader himself forgot/made a mistake and blames you instead. For example: Why haven’t you posted the activity plan this time? You’re a clumsy talker: I’ve posted it a long time ago. Master's words: I thought I posted it this morning, so I'll post it again right away. Formula: give up refutation and self-proof + tactful reminder + do it correctly again.

When your work is questioned it doesn’t work. Stupid words: Why doesn't it work? Expert words: It is indeed difficult to implement, but we have entered a bottleneck period and need to try some different solutions. Formula: Agree with the other party's point of view + emphasize your own point of view + seek knowledge.

Obviously it’s normal work, but my colleagues just don’t cooperate. What do you mean? Isn’t that what you serve? Master’s words: I understand your mood. I have been too busy recently, but the assessment If there is a requirement, the bonus will depend on it, so let’s just stick to it. Formula: Understand the emotions + understand them with reason/seduce them with benefits.