What kinds of gesture etiquette are there?

What kinds of gesture etiquette are there?

What kinds of gesture etiquette are there? As a kind of body language, gestures can directly express our emotions and attitudes, and also help us to speak. Let me share some articles about gesture etiquette with you. Let's have a look.

What kinds of gestures are there, such as 1 1 and "come in"?

The receptionist should teach by example when guiding the guests. In the training of restaurant etiquette, first say "please" to the guests softly, and then use the gesture of "swinging". Fingers straight and close together, palms straight naturally, palms up, elbows bent, wrists lower than elbows. Take the elbow joint as the axis, raise your hand from the front of your abdomen and swing it to the right in front of your body. Don't swing your arms to your sides or back. At the same time, stand with your feet in a right T-step. The head and upper body are slightly tilted to the side where the hand is extended, and the other hand is drooping or behind the back, smiling at the guests.

2. Front swing

If you are holding something in your right hand or holding the door, when you want to make a gesture of "please" to the right, you can swing forward, put your fingers together, straighten your palm, lift it from the side of your body from bottom to top, take your shoulder joint as the axis, bend your arm slightly, swing right from the front to waist height, and stop when it is 5 cm away from your body and does not exceed your torso. Look at the guests with a smile, or put your hand forward.

3. "Please move forward" gesture

In hotel etiquette training, you can use the "straight arm" gesture to guide guests. Fingers are straight and close together, palms are tilted upward, elbows are lifted from the front of abdomen, swinging to the right, stopping at shoulder height, and elbows are basically straight. It should be noted that when guiding the direction, the body should be sideways to the guests, and the eyes should take into account both the direction and the guests.

Step 4 "Sit down" gesture

When receiving guests and asking them to sit down, use the gesture of "oblique swing", that is, put your hands on the back of the chair and pull out the chair, then lift your left hand or right hand with the elbow joint as the axis, and swing your forearm from top to bottom to make your arm form a diagonal downward, indicating that you are invited to sit down.

Step 5 "please"

When there are many guests, you can say "please" with a bigger gesture and swing your arms horizontally. Lift your arms forward and upward from both sides of your body and bend your elbows slightly to both sides. The arm pointing to the front should be raised and straightened, and the other hand should be slightly bent.

6. "Introduction" gesture

When introducing others, gesture gracefully. No matter which side is introduced, the palm of your hand should be up, the back of your hand should be down, your fingers should be together, your thumb should be open, your palm should be raised to shoulder height, and you should point to the introduced side with a smile. On formal occasions, you can't point or pat the introduced party's shoulders and back with your fingers.

Step 7 cheer

When clapping, pat the left palm with the right palm to show applause or welcome. Palm-up gesture indicates sincerity and respect for others, while palm-down gesture indicates lack of honesty and sincerity.

8. Hands up.

When raising your hand, you should face each other, with your arms and palms sticking out, and don't worship.

9. wave goodbye

When waving goodbye, stand up straight, look at each other, stretch your arms forward, and swing your palms outward from side to side.

10, delivery item

When handing articles, you should use both hands (at least with your right hand), put them in your hands and take the initiative to step forward (those who approach the articles actively should sit and stand), which is convenient to pick up.

What kinds of gesture etiquette are there? 2. Specific introduction of gesture etiquette.

1, indicating the gesture of "please"

The gesture of "please" is often used in sales work. When making the gesture of "please", on the basis of standard standing posture, raise your hand from one side of your body to the front of your lower abdomen and row gracefully in the indicated direction. At this time, put your fingers together, palms up, the angle between the big arm and the upper body is about 30, and the angle between the elbows is between 90 ~120. At the same time, the salesperson should look at the customer with kind and gentle eyes and say something "please". For example, "Welcome, xxx, please come with me."

Step 2 guide gestures

In the sales process, guiding gestures are often needed. Use the palm of your hand in the process of guidance, and ask the palm to be up, because the gesture of palm up means sincerity and respect for others.

When making a guiding gesture, the salesperson can stand beside the guided object or road, with his right arm naturally extended, his fingers together, his palm facing up, his palm making a 45-degree angle with the horizontal plane, and his fingertips pointing in the guided direction. Put your arm around your elbow. When indicating the direction of the road, the height of the hand is about waist high. When indicating an object, the height of the hand depends on the object, and the forearm, palm and object are in a straight line. No matter it refers to people or things, you can't point with your index finger.

Step 3 clap your hands

Applause is usually a polite way to express welcome, congratulations, approval and thanks. Applause is also a science, not as simple as clapping. The standard action of clapping should be to clap the left palm with the right palm.

The degree of applause depends on the situation at that time. According to the different applause, it can be divided into three levels of applause:

The first is entertainment, with small movements, light voice and short time, which is mainly a polite expression;

The second kind is more exciting, from the heart, usually with big movements, loud voices and warm applause;

The third kind is fanatical, showing that emotions are hard to suppress.

However, when clapping, there are also some things to pay attention to:

(1) Pay attention to the timing when clapping.

It is also important to grasp the timing of applause. Salespeople must applaud when they should, and never applaud when they shouldn't.

(2) don't use language to cooperate.

Try not to use words when clapping, which is a very uncultured performance.

(3) Don't wear gloves

Don't wear gloves when clapping.

4. Raise your hand

On many occasions, such as some meetings, salespeople need to raise their hands. Raise your hand to show hello or approval. Raising your hand means that your arm is gently extended from bottom to top. Your arm can be completely straight or slightly bent. Pay attention to open your palms, palms outward, fingertips upward, and don't swing your arms back and forth.

Step 5 say goodbye

Salespeople need to wave goodbye when they say goodbye. At this time, it is required to stand up straight and not to shake and walk. Stretch your arms up and forward, not too low and not too bent. Palm outward, fingertips upward, swing left and right when using one arm, and swing both hands from outside to inside at the same time when saying goodbye. Don't shake up and down or can't lift it. Look directly at each other, don't look around or wander.

Matters needing attention in using sign language

1, medium range

Generally speaking, don't gesture too loudly, but don't be timid. Requirements:

The upper limit of gesture height generally does not exceed the line of sight of the other party;

The lower limit of gestures is not lower than one's waist;

Don't put your gesture too wide, it should be on your chest or on your right.

2, the frequency is moderate

When talking with customers, avoid pointing and gesturing too much. Under normal circumstances, gestures should be less and not more, just express your meaning and feelings appropriately. Because too many gestures will give people the impression of putting on airs and lacking cultivation.

3 Avoid impolite and indecent actions. What actions are impolite or indecent? For example:

When chatting with customers, don't point your finger at the tip of your nose, but press your palm on your chest;

When talking with customers about others, don't point your finger at this person in the presence of this person, and don't point at him behind his back and other impolite behaviors;

When receiving customers, don't scratch your hair, fiddle with your fingers, lift your wrist to look at your watch, pull out your ears, pick your nose, pick your teeth, bite your nails, play with accessories, pull your clothes sleeves, etc.

These actions may seem small, but they can be very aggressive.

Extended Reading —— Differences between Chinese and Foreign Gesture Etiquette

Gesture is a kind of body language. Gestures have different meanings in different countries and regions. When using gestures to represent numbers, China people hold out their forefinger to indicate "1", and Europeans and Americans hold out their thumbs to indicate "1"; China people hold out their forefinger and middle finger to indicate "2", Europeans and Americans hold out their thumb and forefinger to indicate "2", and then hold out their middle finger, ring finger and little finger to indicate "3", "4" and "5" in turn. In China, the five fingers of one hand can also represent the number from 6 to 10, while in Europe and America, the number from 6 to 10 needs two hands to represent it, such as separating the five fingers of one hand, adding up the thumb of the other hand to be "6", and so on. In China, before the festival, the forefinger is bent to indicate "9", but the Japanese use this gesture to indicate "stealing". In China, the gesture of "10" means making a fist with the right hand, while in Britain and the United States, it means "good luck" or close relationship with someone.

Stretch out a hand and draw a circle with your index finger and thumb. Americans use this gesture to mean "OK", which means "praise and promise". In India, it means "correct"; In Thailand, it means "no problem"; In Japan, Myanmar and South Korea, it means "money"; In France, it means "insignificant" or "worthless"; Buddhists in Sri Lanka make the same gesture with their right hand, put it on their chin and chest, and slightly lean over their heads to express their hope that the other party will "take care"; In Brazil, Greece and Sardinia, Italy, this is a disgusting and filthy gesture; In Malta, this is a silent and vicious swear word.

When people in China express their gratitude, they often put their thumbs up straight and the other four fingers curl up; A thumbs-up is a sign of contempt. The Japanese use the thumb to mean "old man" and the little finger to mean "lover". In Britain, giving a thumbs-up means asking for a ride. In Britain and America, V-shaped gestures are used to indicate "victory" and "success"; In Asian and African countries, V-shaped gestures generally mean two or two meanings.

In Europe, people are used to greeting with their hands. The formal way is to extend your arms, palms outward, and swing your fingers up and down. Americans shake their whole hand when greeting. In Europe, shaking your whole hand means "no" or "no". In Greece, a person waving his whole hand is an insult to others and will cause unnecessary trouble.

In short, when we communicate with people from different countries, regions and nationalities, we need to know their gesture language to avoid jokes and misunderstandings.