What if others don't cooperate with the work?

At work, we often meet colleagues or subordinates who lose face and don't cooperate with their work, struggling, and the leaders are urging them there, which is very nerve-racking! What shall we do? The following is what I collected for you about what to do when others don't cooperate with the work. Welcome to learn from it.

[Case Playback]

At that time, due to the development of the company, I was transferred from the vice minister of production to the vice minister of personnel (presiding over the personnel department). At that time, there was a vice president and minister who worked in the personnel department for more than 20 years and would retire in 7-8 years, but she was unwilling to give up her power. There is a well-known female supervisor who has worked in the personnel department for 10 years, and is ten years older than me in an office. There is a female subordinate in her twenties at the opposite table, and there are four subordinates in her twenties in another office. This supervisor flatters his boss, has a good relationship with the vice president, is cold and bitter to his subordinates, and has a very tense relationship with them. Before I went, I just changed my subordinates sitting at the opposite table. It is said that the first two were angry because of quarreling with her, and they were transferred to other positions in the personnel department to work in another office.

I used to work in the production department, worked as a workshop director and managed a team of more than 80 people. I have experience in leading a team, but I am a layman in personnel work. Faced with such a severe situation, I calmly analyzed how to enter the role faster. How to better integrate into this department? I am honest, tolerant, responsible, enterprising, righteous, compassionate and popular. According to many people, I am not suitable for personnel work, but since the boss put me in this position, I can't live up to the painstaking efforts of the leaders. I also learned from the side that the boss put me in this position because many people have great opinions about this department, and the senior minister will not change much when he retires. The supervisor is vitriolic, pointing fingers at the employees who come to handle affairs, scolding subordinates and employees at every turn, and has been rampant in the personnel department for many years, but the daughter of her senior leader will not be easily transferred because of her feelings. The following employees, under the leadership of the vice president in charge, are also fragmented and wary of each other. For the development of the enterprise, the senior leaders realized that this situation must be changed and transferred me to the personnel department, hoping that I could open up the situation. This is the main reason why I was transferred to the personnel department. Why do I feel the feeling of setting up a base behind enemy lines? See if I was in a dangerous situation.

For the new work field, new department, in the face of difficult leaders (in fact, with the deputy general manager to delegate power), will such leaders fully support you? ) and subordinates, I decided to study hard on the one hand, get familiar with the business of the personnel department and related policies and regulations first, and let each business module gradually become an expert from a layman; On the one hand, humbly consult leading colleagues, including subordinates. At this time, I can't pretend to be a leader, I can only put down my posture and pretend to be a student. Who makes us amateurs? I am always the first to go to the office every day, and I also take the initiative to undertake the work of office cleaning and fetching water. At the meeting when I first came to the personnel department, after the introduction of the vice president in charge, I told everyone that I was a layman and would learn from you modestly in the future. At present, our respective work will not be adjusted, and everyone is still step by step. In order to get familiar with the work of the personnel department as soon as possible, I hope you can write down your job responsibilities and procedures and give them to me.

It's easy to learn with teachers, textbooks and classmates at school, but it's really not easy to learn something in my environment. The vice president in charge is an expert, and my arrival is not very welcome. He thought he would be a little unhappy, but there was no omission. He doesn't read Tomiver's jokes, and it's difficult to get along with him. This is another story. We have a chance to talk more slowly. The most urgent thing is how to get familiar with the business as soon as possible and settle down the subordinates. Except for the supervisor, several other subordinates are good to me. After all, I have a new leader after years of suffering. They are full of expectations for me and can usually answer questions. It is impossible to give everything, and they will also look at the face of the supervisor. After all, I'm new here and I haven't got the upper hand yet. If I can't stand patting my ass and leaving in the future, will the supervisor give them little shoes to wear? I can understand all this.

Ask the supervisor for advice. Here comes the problem. She asked to write her own job responsibilities and procedures, and she casually said: My duty is simple. I am responsible for the increase and decrease of insurance personnel and retirement procedures. There is nothing to write about. All the other questions you want to ask are in this cabinet. ? She pointed to the rows of books and materials in the filing cabinet. Let me see these documents. Most of them were published in the 1980s, and it is estimated that 90% of them are outdated documents. I smiled bitterly: Sister, do we have any new documents and regulations here? She said strangely:? Aren't these all here? Read if you don't understand anything in the future! ? Well, I have blocked all the questions I want to ask in the future. After another period of contact, the supervisor's attitude has not changed, but he has become more and more critical of me. What chairs are not properly placed, and office supplies are not properly placed. The funny thing is that even if I don't drink water, I will try it again, as if the water I am drinking is poisonous.

Of course, the personnel supervisor has also changed, mainly the attitude towards subordinates has changed 180 degrees. He is no longer cold, but cheerful. Colleagues in other departments told me behind my back. Hehe, it's just different when you come. I've never seen her treat her subordinates so well. ? I also understand that she wants to isolate me and win people's hearts. She is really more indifferent to me.

There are other employees at work, so if you say hello to her first, it's ok; If you say hello to me first or come to me, and then say hello to her, your face is as heavy as water and you love to answer irrelevant questions. I didn't take it to heart either, just thinking that she was menopausal syndrome. Once, one of my former subordinates came to me and asked me about the length of service renewal of my previous unit. I just didn't know what to do. I found the file and asked the supervisor. But she said coldly, I don't know. Ask xu teacher (my current deputy general manager). ? Anyway, forget it. Afterwards, I reported to my boss that I was going to change the files for my employees, and I was a little angry. Another time, I asked a question about retirement, and she was impatient: asking is your business, but asking is not your business! ? I'm a little angry, too: what do you mean, should I care? Isn't your job in the personnel department? I am in charge of the personnel department! ? We've been separated ever since.

I calmly analyzed the reasons and communicated with my colleagues in other departments who have good relations. The reason why the supervisor is so cold and even arrogant to me is not only her usual style, but more importantly, I feel that I have occupied the position that should belong to her, not only occupying the position that should belong to her, but also having a leader to restrain her. Before I came, she had a good relationship with the manager in charge. The personnel department is equal to her decision, and she can do whatever she wants. She comes whenever she wants, and leaves when she comes, and she is also bossing around subordinates and employees who come to handle affairs. Neighboring departments can often hear her roar. Soon after I came, I made rules for employees to be late and leave early and go out for vacation. In fact, I emphasized the company system and asked them to be late and leave early or go out for leave, otherwise they would be dealt with in strict accordance with the company system. In addition, I emphasize that our personnel department is a service department, not a power department, and we must change the attitude that it is difficult but ugly to enter the door. Other employees have no opinions, which is equivalent to limiting the behavior of the supervisor. Coupled with their great prejudice against me, naturally their attitude towards me will not be much better. Her purpose is nothing more than the following two: first, she wants to squeeze me out when I am new here and have a shaky foothold; The second is to pretend to be an old hand, even if I can't squeeze it out, it won't make me feel better, which makes me afraid that she won't dare to do anything to her. Moreover, since the conflict, she has often gone to other departments to spread bad words about me, saying that I am incompetent, ignorant, unworthy to be a leader and so on.

In view of this situation, I tested the attitude of my boss and the attitude of the deputy general manager in charge. The boss is quite supportive of me. He also knows the person in charge and wants me to do my best to do a good job, ignore the attitude of the supervisor and familiarize me with the business control policy as soon as possible. The manager in charge has a different attitude. Let me be generous, try not to conflict with her and do my job well. I also clarified my attitude. I will go all out in my work, please rest assured; As a leader, I will be tolerant of the supervisor and leave her alone, but if the supervisor disobeys management, spreads rumors about me everywhere and violates discipline at will, then I need your full support. ? The vice president in charge is also dissatisfied with the wanton behavior of the personnel supervisor and promises to do the work of the supervisor.

After receiving the support of the leaders, I also communicated with my subordinates and colleagues in the surrounding departments and gained their understanding and support. Colleagues in the surrounding departments know the person in charge very well, and some of them have been satirized by me. After getting up and down safely, I concentrated on my career and was no longer disturbed by my supervisor. At the same time, I visited and studied in the business department of the Labor Bureau, and soon mastered the relevant policies. I was basically familiar with the business of the department and was no longer unfamiliar with my work. From then on, I stopped asking her questions and found an opportunity to take over the insurance increase and decrease business she was responsible for. Her work is limited to retirement procedures, and she does nothing every day, which has little influence on other daily work. I respected her at first, but she still ignored her, as if she owed her 500 million dollars.

Since I respect you and you lose face, I will only do my own work slowly, ignoring her existence and treating her as air. Gradually, the supervisor couldn't stand it anymore and didn't want to stay in the office. He often goes to other departments to spread rumors about me. At this time, people in other departments are busy with their own work, ignoring her and her existence. What is even more ironic is that no one cares about her, and she feels very angry. Sometimes she will go to the bathroom alone and make a hullabaloo about to vent her dissatisfaction. I also tried to persuade her to relax and tell her that I came here because of the arrangement of the company leaders, not personally. I respect her very much, and I hope she will stop hating me and others. In fact, it is hard for herself. This is not good for anyone. But she didn't listen and went her own way. As a result, she was so angry that she was hospitalized within half a year. When I asked for leave, I said I had something at home, but I didn't say I would be hospitalized. Being hospitalized was a long time after she went to work. Later, I heard from others. At that time, I thought, if I knew she was in hospital, I would definitely visit her. Later, the old father in charge came to me and apologized to me, saying that his daughter had a bad temper and asked me to forgive her. In fact, I really didn't put her in my heart, and I promised the old man that I wouldn't put her in my heart and would get along as always. Since then, I have gained a firm foothold in the personnel department.

I told my story, and I don't know if it will inspire my brothers and sisters in the workplace. In fact, meeting such a person is not necessarily a bad thing. What is the so-called? The edge of the sword comes from sharpening, and the fragrance of plum blossoms comes from bitter cold? . As long as you are good material, don't be afraid of beating and grinding. Only a strong opponent can hone our will quality, let us be careful and make fewer mistakes everywhere, and inspire us to grow rapidly. In the face of such an opponent, we must first hold our horses and firmly believe in winning from the heart. Carefully analyze the strengths and weaknesses, opportunities and threats of yourself and your opponents. On the one hand, you should practice hard to become a golden bell iron cloth shirt. We must be hard before we strike the iron, and our knowledge reserve and business ability must stand the test, and we must not give our opponents an opportunity (although it is difficult, we must try our best); On the one hand, to find your opponent's weakness and seize the seven inches, you don't have to kill your opponent, but you must be able to firmly control your opponent and turn passivity into initiative. Of course, it is also important to strive for the support of superiors and colleagues around you. Having your own backing is tantamount to isolating your opponent.

[Analysis and Policy]

After reading the story above, are you interested in it? Me? I still admire it. I seem to see my own shadow in those days. Experienced similar hardships and tempering, much the same. It is not easy to do any work now.

? Me? There are several practices worth learning: first, perseverance and courage. In the face of difficulties, I didn't flinch, but took the initiative to find a way to deal with them, despite the hardships. The second is calm and rational. Many people can't do this and often jump when they are excited. When they encounter difficulties, they tend to do their work with emotion, which leads to deadlock. And then what? Me? But in adversity, I can control my emotions well, calm myself down, analyze the reasons, and look for flaws and countermeasures. The third is wit and flexibility. You see, people know how to communicate effectively, get the support of the boss and the understanding of the direct leader; Do you know how to unite the majority? Cold salad? And isolating dissidents, although he seems not to have done so, actually achieved such an effect. As the saying goes, if God wants to destroy people, he must first make them crazy! The fourth is super endurance. Big-hearted, can you stand it? Thorn head? I don't think ordinary people can plant soil, slander or make trouble. The fifth is to suffer losses. You see, people have changed from amateurs to professionals in personnel work. Basically no one taught them. They are all self-taught, groped and consulted. They don't want anything new in the workplace. Master? If you don't teach, you will be dumbfounded and don't know what to do.

Pass, at work, when we coordinate these two situations in parallel or in pairs, we will encounter situations where others do not support and cooperate. If coordination is not strong, it is not the scope of my discussion this time Combined with my own experience, I'll give you some tips:

1. Fight? Boss? Our support is the key. Big problem, big problem, it is not difficult for the boss to pay attention! Eternal truth Without the support of leaders and your weak words, it is difficult to advance the work. Why should people care about you? You can't restrain people, you can't bring benefits to people, and he naturally despises you. Therefore, any work that needs cooperation, if possible, must learn to pull the tiger skin and strengthen the flag; If there are no conditions, create conditions to move the leaders out (for example, ask the leaders to preside over the coordination meeting), or at least get the leaders? Shouyu? . If the leaders don't sign, they must fight for it again and again, explain their difficulties, and try their best to get the leaders to sign. This? Fang Shangjian? This will save you a lot of effort.

Try to control your emotions, calm down and then calm down. Emotional work is one of the taboos in the workplace. There is no point in arguing endlessly or discussing who is right or wrong. When the other person expresses his opinion, denies or rejects you, you must just hold your horses, take your time, don't be provoked, and keep smiling, even if the other person growls at you with vicious or insulting language! Don't fight back, summarize the other person's point of view in two or three sentences and let the other person know that you understand his thoughts and feelings. At the same time, your calm tone can also reduce the anger of the other party and ease the tense atmosphere. When describing the nodes where things happen, you must be as objective as possible, so as not to get angry again because of your words. Quickly find a step for the other party, which not only ends the quarrel, but also repairs the gap caused by the dispute. Of course, when problems arise, the most important thing is to find a solution. Therefore, when the atmosphere is relaxed and the work is on fire, both parties must cooperate to solve the problem immediately.

3. Use your head to do things, and pay attention to some intrigues. This, I think, is more obvious in the above cases. Whether it's a black cat or a white cat, catching a mouse is a good cat! There are actually many ways to attack people, such as uniting with the majority and attacking. The most prominent? One; Shoot birds with guns, repair thorns with all kinds of limited strength, and set an example for others; Appropriate can also be small kindness, cultivate one or two bosom friends, draw a group of people to support themselves. The most important thing is to find a way to give it? Boss? Make a good relationship, and I am not ashamed to say, the closer your relationship is, what have you met at work? Not cooperating? The less!

4. Broad-minded, sometimes powerless. Ma Yun said that managers' minds are supported by injustice. If you are an ordinary shop assistant, you naturally have to look at people's faces when you get angry. Don't be surprised to be cheated. If you are lucky enough to be a middle-level leader and manager, even if you no longer need to do specific work, you will have a lot of hard work, not only physically, but also heartbreaking. So, take your time and don't worry.

5. Cultivate your own aura? Brush? Show others and serve others. If your power is limited, strengthen your non-power influence. I understand that shrewdness is actually an aura that makes people respect. This is generally for middle-level and above leaders. However, ordinary people should also learn to restrain their emotions and not let people see through them. Naturally, they will be with you. Whatever. Yes At this time, if you are a little more prominent in any aspect and irreplaceable in the unit, people will still admire you. Plus, you are a good person, very atmospheric, and your popularity is not bad. In general, as long as it is not too difficult, others will try their best to cooperate with you. Of course, you need to talk more and use more methods. Sometimes you need to combine hard and soft, and give gifts before the war.