On the integrity construction of my country’s insurance industry

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Advanced integrity culture is the foundation of the insurance industry, and the core values ??of the insurance industry are the essence of the integrity culture. The twelve words "keeping promises, taking risks, focusing on service, and complying with regulations" contain the fundamental value orientation for the survival and development of the insurance industry, and have a profound impact on the ideas, ways of thinking, and behavioral norms of insurance practitioners. We must implement honesty and trustworthiness into all aspects of internal control management, establish a strict credit management system, and win customers, markets, and competition with integrity.

Informatization is the foundation and prerequisite for the construction of the entire insurance industry credit system. Relying on China Insurance Information Technology Management Co., Ltd., we will study and establish a policy registration system to achieve centralized and dynamic registration of all policy information nationwide. By integrating the national auto insurance information sharing platform, developing an auto insurance anti-fraud information system, improving the management system of insurance institutions and senior executives, and improving the insurance intermediary supervision information system, we will build a unified insurance industry credit information platform and promote the standardization of credit information.

Incentives for trustworthiness and punishment for breach of trust are the core mechanisms for the operation of the social credit system. While giving full play to the positive motivating effect of integrity, we should use the dual punishment mechanism of law and the market for untrustworthy behavior, severely punish the untrustworthy behavior of market entities, make untrustworthy enterprises and individuals pay a high price, and make dishonest persons dishonest to their counterparties. It turns into a breach of trust in the whole society, causing the dishonest persons to lose trust in one place, be restricted everywhere, and lose their space and foothold.

At present, the most prominent untrustworthy behaviors in the insurance industry are misleading sales and difficulty in claiming claims, and great efforts must continue to be made to rectify them. In the next step, we must comprehensively promote the management of misleading life insurance sales, carry out solid management of difficult property insurance claims, carry out special management of insurance fraud, the production and sale of fake insurance policies, fraudulent insurance and compensation, illegal fund-raising and other behaviors that seriously disrupt the order of the insurance market, and intensify investigation and punishment intensity.