What does the Internet term 315 mean?

315 is the International Consumer Rights Day, and the 315 incident refers to the illegal behaviors that infringe on the interests of consumers exposed on the International Consumer Rights Day.

March 15th every year is the "International Consumer Rights Day" (World Consumer Rights Day), which was determined by the International Consumers Union in 1983. The purpose is to expand the publicity of consumer rights protection and make it more prominent in the world. attention within the scope to promote cooperation and exchanges between consumer organizations in various countries and regions and better protect consumer rights and interests on an international scale.

The development of International Consumer Rights Day

In 1898, the world's first consumer organization was established in the United States. In 1936, the National Consumers Union was established. After World War II, various organizations that reflected consumer interests and demands emerged one after another in some developed countries.

On this basis, in 1960, the International Consumers Union was established. After that, the consumer movement became more active. Consumer organizations were established in many developing countries and some countries, making the consumer movement a global social phenomenon. There are more than 300 consumer organizations in more than 90 countries around the world. The organization is carrying out activities.

On March 15, 1962, Kennedy delivered a special presidential address on protecting consumer interests in the U.S. Congress, proposing for the first time the famous four rights of consumers, namely the right to safe consumption, The right to be informed of basic facts, the right to choose and the right to appeal when consuming. With the development of consumer rights protection work, the four rights proposed by Kennedy and the other four rights identified by the International Consumers Association are the right to meet basic needs, the right to resolve disputes fairly, the right to master basic consumer knowledge and the right to be in good health. The right to live and work in the environment has become the eight principles for protecting consumer rights around the world.

In 1983, the International Consumers Association designated March 15 every year as International Consumer Rights Day. Since then, on March 15 every year, consumers and related organizations around the world will hold various activities to promote the further development of the movement to protect consumer rights.

On April 9, 1985, the United Nations General Assembly unanimously adopted the "Guidelines for Consumer Protection" to urge countries to take practical measures to safeguard the interests of consumers.

On December 26, 1984, the China Consumers Association was established. The China Consumers Association joined the International Consumers Association in 1987. On March 15, 1991, the editors and directors of the Economic Department of CCTV launched a live broadcast of the "3.15" International Consumer Rights Day Consumer Friends special evening. On January 30, 2010, the Economic Department of CCTV launched the official Sina Weibo of the 315 Party.

What does the 315 incident mean and what is 315 International Consumer Rights Day

The purpose of 315-International Consumer Rights Day is as follows:

1. To consumers Provide information to readers, educate consumers, and improve consumers’ awareness and ability to safeguard their own rights and interests

2. Handle consumer complaints and help consumers recover losses

3. Collect consumer information and provide feedback to the enterprise

4. Create public opinion, publicize the rights of consumers, and create pressure from public opinion to improve the status of consumers

5. Participate in national or government-related consumption-related matters to formulate laws and policies, and require the government to establish a consumer administrative system to deal with consumer issues

6. Establish consumer groups and establish consumer sovereignty

7. Strengthen consumer International groups and collaborations.

Consumer concept

Consumers refer to residents who purchase, use goods or receive services to meet their personal consumption needs. Our country has promulgated a special consumer rights protection law. Consumer Rights Protection Law is a general term for legal norms that regulate economic relationships that occur in the process of protecting consumer rights and interests.

Consumer Rights

Consumer Rights

The rights that consumers should enjoy under my country’s Consumer Rights Protection Law include:

1. Ensure the right to security.

The right to safety is the most basic right of consumers. It is the right that consumers enjoy to protect their personal and property safety from infringement when purchasing, using goods and receiving services.

2. The right to know the truth.

Consumers have the right to know the true status of the goods they purchase and use or the services they receive when consuming.

3. The right to choose independently.

The right of independent choice is the right of consumers to choose goods or services independently, including the following aspects:

(1) The right of operators to choose goods or services independently;

(2) The right to independently choose goods or services;

(3) The right to decide independently to buy or not to buy any kind of goods, to accept or not to accept any kind of service ;

(4) The right to compare, identify and select when choosing goods or services independently.

4. The right to fair trade.

Consumers have the right to obtain fair transaction conditions such as quality assurance, reasonable prices, and accurate measurement when purchasing goods or receiving services.

5. Right to claim compensation according to law.

Consumers are entitled to claim for compensation when they suffer personal or property damage due to purchasing or using goods or receiving services. The right to claim compensation according to law is an indispensable remedial right to compensate for consumer damage.

6. The right to associate according to law.

Consumers have the right to establish social groups to protect their legitimate rights and interests in accordance with the law.

7. The right to seek advice and information.

Consumers have the right to obtain knowledge about consumers and the protection of consumer rights.

8. Safeguard the right to dignity.

Consumers have the right to have their personal dignity and national customs respected when purchasing, using and receiving services.

9. The right to supervise and criticize.

Consumers have the right to supervise goods and services and the protection of consumer rights and interests.

Reference: Baidu Encyclopedia-International Consumer Rights Day