What are the consequences of calling 12345 to complain to the Education Bureau?

The General Office of the State Council issued "Guiding Opinions on Further Optimizing Local Government Service Hotline" (hereinafter referred to as "Opinions"), which requires that a group of service enterprises and the masses should be targeted to promote the merger and optimization of local government service hotline. It is emphasized that the combined hotlines in all regions should be unified into 12345 hotline to provide "7×24 hours" all-weather manual service.

What the people want, I also want. Hotline 12345 is an important window for people to call if they have something to do, and also an important channel for "I have something to do". Over the years, from a manhole cover, a street lamp and a garbage can to pollution control, food safety and traffic management, 12345 has made great contributions to facing the worries, worries and worries of enterprises and the masses and solving problems. 12345 working principle

The mayor's public telephone work is guided by Theory of Three Represents Theory, with serving the people wholeheartedly as the fundamental purpose, caring for and serving the masses as the basic concept, insisting on doing practical things for the masses as the starting point and the end result, and taking the satisfaction of the masses as the standard to measure the work.

The mayor's public telephone work adheres to the principle of seeking truth from facts and acting according to the rules. All kinds of problems reflected by the masses, in line with the provisions of the policy, should be dealt with in a timely manner and resolved as soon as possible; Do not meet the policy requirements, to convince and explain the truth. Do everything with results, reply to calls and letters.

The mayor's public telephone work adheres to the principle of graded responsibility and centralized handling. All districts and counties (autonomous counties, cities) people's governments and municipal government departments should seriously handle the problems reflected by the public telephone and the matters assigned by the mayor's public telephone duty room, and reply in time. : 12345 government service convenience hotline (hereinafter referred to as 12345 hotline) refers to the public service platform established by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , providing "7×24 hours" all-weather manual service. Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.