Advanced deeds of property maintenance workers

About the advanced deeds of property maintenance workers

Actively study and study business knowledge diligently. Comrade Hu Junfeng attaches great importance to political learning and business knowledge learning, and firmly establishes the concept of lifelong learning. In addition to participating in studies organized by the unit, he also actively conducts self-study of business knowledge. In recent years, with the updating of equipment and the continuous application of new materials and new technologies, the original theoretical knowledge can no longer adapt to the new situation. In order to master these new knowledge and technologies and carry out his work better, he insisted on self-learning new knowledge and technologies such as pipeline maintenance, boiler maintenance and repair, etc., and also taught himself electrical welding technology. He often said that to be a shift leader, you need to know more than other workers. In this way, with hard work and hard work, he gradually mastered the basic repair and maintenance technology of the property company's large and small equipment. Under his leadership, maintenance class learning has become a common practice, and one of the employees obtained a self-study college diploma through self-study.

Take the lead and work diligently to promote the development of the team. As a party member, Comrade Hu Junfeng always keeps the role model in mind. In his words, he "cannot be the tail of the masses." At work, he is not afraid of hardship, tiredness, or dirt, and takes the lead in setting an example. As a maintenance worker at the base property, his job is busy. No matter it is day or night, windy or rainy, spring, summer, autumn, winter, ice, snow or frost, he must be on call and rush wherever there is something. Where. One winter night in December last year, the boiler could not heat properly due to the jammed boiler grate. After receiving a repair call, he rushed to the scene without saying a word. It was already past 10 o'clock in the evening. In order not to affect the heating and ensure the normal life of everyone (community residents), he worked until about two o'clock in the morning until the repair was completed. He couldn't even remember how many times something like this had happened. The maintenance man's job is complicated, but he never complains about suffering or injustice. He did it in obscurity, but his comrades saw it and took it to heart. Under his leadership, the comrades in the maintenance class have become all-rounders, and the entire team has become an advanced team in the property company.

Adhere to people-oriented and actively serve community residents. The Gaobeidian property base of the Railway Transportation Company is the seat of the agency. There are more than 400 residents in the entire base community in the east and west courtyards (excluding the agency building and retail rental houses). He was the only maintenance worker last winter. Due to the aging of the pipelines in the base, leaks and leaks were common. Emergence here and there were emergencies happening every day. He was as busy as a spinning top. Comrade Hu Junfeng did not complain, and the leading comrades saw this. In order to reduce his burden and make it easier for him to work, the company transferred a boilermaker and an electrician to set up a maintenance class. Although the number of people increased, his work did not ease. ,

He said: "I have more people to do the work of more people, but I can't be lazy even if there are few people. Since the leader trusts us, we have to reassure the leader and not let down everyone's expectations." In this way he He leads the maintenance team to travel among the residents and office buildings all year round. He appears wherever there is trouble for the residents and offices of the entire base community. He explains his loyalty to the company and his love for everyone with his simple actions.

The first teaching building of the Faculty of Engineering is a comprehensive teaching building built in 1999 with a national investment of 120 million yuan. It is 20 stories high and has a construction area of ??nearly 40,000 square meters. The building is equipped with 5 elevators. , there are 14 automatic water pumps in the basement, and there are 72 classrooms on the 1st to 8th floors, which can accommodate 5,000 students taking classes in the building at the same time. The 16th floor has the only national key laboratory of the Department of Engineering of xx University, one of the five colleges of the Department of Engineering. , there are two colleges working on the 10th and 15th floors of the building. In addition, the 17th and 18th floors are rental rooms of the Ministry of Industry, and other colleges have sporadic laboratories, offices, conference rooms, language rooms, and computer rooms. , a large academic lecture hall is also in the building, and about 20,000 people enter and exit the teaching building every day. Due to the height of the building, the large area, and the complexity of people entering and exiting, the building is not closed all year round. In order to do a good job in the management and service of the first teaching building and provide a good teaching and learning environment for teachers and students, under the direct leadership of the Property Corporation , xx pays close attention to the management and service work of the first teaching building, so as to promote the management level and service quality of the first teaching building to a higher level, and explore a set of university property management experience and management model to adapt to the needs of the school's logistics reform.

xx was originally an administrator of the student dormitory. When the organization transferred him to the position of administrator of a teaching building in April XX, he had no management experience in a teaching building and had never managed such a large building. It is a comprehensive teaching building with an area of ????2,000 square meters, and it has never managed so many people. At that time, the organization was very concerned about the work of this comprehensive teaching building, and assigned more than 40 staff to the first teaching building. There were many problems left over from the first teaching building at that time, but , the leaders of the second property company provided timely guidance on relevant issues, xx reported in a timely manner, and actively sought out the relevant functional departments of the school to conduct multi-faceted coordination on the remaining issues in the first teaching building, so that many remaining issues in the first teaching building were resolved. At that time, xx was thinking that since the organization arranged for him to be in this position, he had to work seriously and do a good job bit by bit. Therefore, through hard work, he quickly adapted to the new environment and got his work on the right track quickly.

When starting work in such a large comprehensive teaching building, what aspects of work should be focused on, what aspects of problems should be paid attention to, and what aspects of consequences may arise. xx made a comprehensive analysis , on this basis, by understanding the situation and combining it with reality, the work is divided into six steps.

The first step: focus on organizational construction

Organize more than 40 staff in a teaching building into 5 teams according to different types of positions, implement the team leader responsibility system, and focus on Work well with the team leader and some key personnel, and then refine the work to carry out daily management work. As the administrator responsible for the overall work of a teaching building, it is crucial to grasp the unity and team spirit of the team. We must respect the old comrades in the position and give more help to the younger comrades. In specific operations, we do not give arbitrary instructions without being divorced from reality. Only by having an approachable and down-to-earth work attitude and uniting everyone can the work be completed successfully. Therefore, at work, xx set an example and united all the comrades in the first teaching building into one rope, laying a good foundation for the work of the entire first teaching building.

The second step: establish rules and systems

Based on the rules and regulations of the property management company and the specific conditions of a teaching building, xx formulated corresponding staff work requirements. However, detailed work requirements are not imagined out of thin air while sitting in the office. Instead, relevant work requirements are formulated by collecting first-hand information on specific management behaviors and by talking, observing, and learning from each other’s staff. The rules and regulations of the property management company and the work requirements of the first teaching building are refined according to the work requirements of the leaders of the second property company, and announced on the wall in a standardized form. At work, people are strictly managed according to the system, not people. This standard System management of a teaching building.

The third step: grasp the construction of archives and data

When I took over the work of a teaching building, the archives and data were blank. Through long-term hard work, xx has sorted out more than 30 pieces of information related to a teaching building. On the other hand, if there is no information, such a large comprehensive teaching building, plus the basement, has 21 floors, and there are stairs in 4 directions. There are more than 10 water pumps, 5 elevators, more than 70 classrooms, more than 1,000 electric lights, and more than ten floors of department offices. Who can remember living in so many? Therefore, for large comprehensive teaching buildings, data construction is necessary, and data construction is a way to improve management efficiency. The information of xx is carefully prepared, and the management will keep up with it.

Data construction plays a very important role in standardizing management and refining management. Establishing data can improve work efficiency, reduce work labor intensity, and facilitate work review and problem finding.

The fourth step: focus on people-oriented service and education

People often say: "xx University is a garden-style school. In the season of cherry blossoms in bloom, the environment is more beautiful, and the ancient buildings are We are blessed with mountains and rivers. "Our people-oriented work is actually the humanized service that the leaders of the second property company often talk about.

At the beginning of a new semester one year, the school’s Academic Affairs Department arranged the 104-seat classroom with fixed tables and chairs into a 120-seat curriculum. The curriculum reflected that the number of students in class was also 120. In other words, a There were 16 students in the classroom who had to stand and listen to the teacher's lecture. After xx learned about the situation, in order not to affect the normal opening of the school under time constraints, on the one hand, he reported the situation to the organization, and on the other hand, he urgently dispatched more than 100 Armchairs were brought into classrooms with empty seats, and seats were temporarily added to classrooms to ensure a normal start to the school year.

Afterwards, he called the Academic Affairs Department, who said the information was downloaded from a computer. In the second semester, the Academic Affairs Department corrected the erroneous data on his computer.

November XX is the 110th anniversary of xx University. After the normal school activities, the old alumni who have not returned to school for many years saw the special style of the first teaching building of the Department of Engineering and thought of the 20th floor of the first teaching building. Let’s take a look at the changes in the school and the city scenery from the platform of the building. Without receiving any reception tasks in this area, as a property owner, how to embody people-oriented service work and how to embody service in place is to start from the bit by bit service work. , the property management staff did not mention rest time, and warmly received many batches of old alumni without any complaints. What kind of spirit is this? This is the professionalism that property owners should have.

When students were in class, their mobile phones were left in the classroom. After the staff picked up the students’ mobile phones, they found that the mobile phones were out of battery. xx sent someone to the city’s large supermarket “gas station” to help charge the mobile phones. Or contact the battery of a mobile phone of the same model, and then dig out the data in the student's mobile phone and return it to the student.

There are 6 classrooms on the first floor of the first teaching building, which can accommodate 600 students for normal classes and self-study. Because the structure of the first teaching building is unreasonable, when there is a heavy rain in the rainy season, all 6 classrooms on the first floor will be destroyed. There was flooding, and water was pouring into the classrooms from the north lobby and hallways. If it rains heavily at night, xx will call that night and ask, "Has the rain flooded the classroom on the first floor?" Every time when rain floods the classroom, xx will come to the first teaching building early and personally lead the staff and social labor force The flooding in the classrooms and corridors was cleared early, and the normal classes of students were not affected by flooding in the classrooms. As a property owner, there is no reason for students to attend class with their feet in the water.

Due to the inherent insufficient hardware conditions of the elevator in a teaching building, the elevator is not equipped with a flat floor configuration, and there is no mobile phone signal coverage in the elevator box. During the long-term operation of the elevator, mechanical failures will inevitably occur, or encounters In the event of a sudden power outage, when encountering these two situations, teachers and students taking the elevator will be locked in the elevator box. He will quickly organize professional rescuers to rescue the teachers and students trapped in the elevator box in the shortest possible time. Come to the rescue. During normal weekends, he also made preliminary work arrangements for the elevator.

The design of the bathroom sewer pipe in a teaching building is a bit special. Once the staff reported that the bathroom pipe on the 10th floor was clogged, they immediately closed the bathroom. Preliminary inspection determined that the blockage point was in the office of the doctoral supervisor on the 9th floor. The doctoral supervisor believed that if the feces and smelly water in the pipe fell into In the office, the stench made it impossible to work here. The teachers of the School of Civil Engineering on the 10th floor were also anxious. It was very inconvenient to work without a bathroom. After several days of negotiations with no results, the property management of a teaching building People, they thought of relying on the organization of the college where the doctoral supervisor is located. On the one hand, they contacted the leaders of the college and on the other hand, they contacted the maintenance person in charge. They hoped that the maintenance workers would pay attention to the protection work of the doctoral supervisor’s office. Finally, they cleared out a thick pipe in the pipeline. marker pen. If the property owner ignores and is uncoordinated after reporting for repairs, you can imagine what the consequences will be.

There are many good examples, but due to time constraints, I will not list them all here. The above examples illustrate the spirit of silent dedication of property developers. ;