Monthly work summary model of pharmacy

Monthly work summary model of five pharmacies

The purchase of drugs should be planned and arranged, and pharmacies should insist on getting drugs three times a week, and make preparations for the drugs of nephrology specialty on Monday and Wednesday to ensure the stock supply. The following is the monthly summary model of pharmacy work I compiled for you, hoping to help you!

Monthly work summary model of pharmacy (1) I. Analysis of task completion:

92% of this month's tasks. Fengtai intersection completed sales of 81.8%; Mingguang Bridge completed sales104%;

(Wanning) 7 shops with American tour guides; This month's sales _ _ _ _ _ _ _;

Second, the member analysis:

This month, Fengtai Road old member 10, new member 7, sales _ _ _ _ _ _ _; Mingguang Bridge has 7 old members and 9 new members, with sales of _ _ _ _ _ _ _ _;

Three. Personnel changes:

There is no change in personnel at present. Since Director Yang's training, the beauty guides in both stores are very confident.

(Wanning) currently has three full-time jobs, namely; Aeon, Shilibao, Sun Dongan, 4 part-time, respectively; Li Baosheng, Shuangjing, Yintai, Zhongguancun,

Four, the main work of this month:

As I just took over Wanning, I have some things to deal with, so I have less time to go to the pharmacy. I went to the store on 1 month 1 day and February 2, respectively. Although not many people enter the pharmacy, I see that our beauty guide is still actively trying to attract customers, introduce our products and have a positive experience. Some of them left without buying anything, but it didn't affect their mood. I didn't give up. I'm still doing it for the next one. Even so, I encourage them to call members more often and take advantage of membership day to reach new heights. By the way, I analyzed the sales in the first half of the month; In order to achieve the expected goal, we must work hard in the second half of the month.

This month is mainly to return Wanning's old sleeping film to the company. Because there are not many goods in each family, there are only 20 at most, and it is impossible for the warehouse to pull them, so we have to take them home first and then send them to the company. By the way, I checked the phenomenon of out-of-stock in each store and whether there are any recent products, and sorted out the countertops and shelves of each store. In addition, communicate with the sales staff of several stores, tell them some sales skills and encourage them to be interested in sales.

Verb (abbreviation for verb) plans for next month:

1, follow up the pharmacy sales;

2. Do more experience to improve performance;

3. arouse everyone's enthusiasm;

4. Do the sprint in the last month; .

Model of Monthly Work Summary of Pharmacy (Part II) Since I joined the work, I have been strict with myself on the basis of "obeying the leadership, working hard, studying hard and uniting with comrades". I have successfully completed all my work and study tasks and achieved certain results. Under the guidance and care of the leaders, with the help and support of my colleagues, and with close cooperation, I constantly strengthened my study and improved my work, and I was able to successfully complete all the work I undertook, and my personal business ability was improved to a certain extent.

The work during this period is summarized as follows:

1. Focusing on the key points of work, I earnestly studied and implemented relevant medical laws and regulations, constantly strengthened my own medical ethics, always adhered to the purpose of serving the masses wholeheartedly, worked diligently, worked hard to study business technology, worked hard to improve the level of business technology, and successfully completed various tasks.

Since I took office, I have always insisted on the quality of my work and service. At work, we will strictly follow the provisions of the Drug Administration Law, strengthen drug quality control, and prevent counterfeit drugs, counterfeit drugs, counterfeit drugs and inferior drugs from entering our store. At the same time, do a good job in the management of special drugs such as poison, hemp and drama. To ensure the safe and effective use of drugs and prevent dancing avoidance;

Actively assist leaders in formulating and improving the drug management system of the unit, and have successively formulated the drug quality management system, drug storage system, drug distribution system and other management systems, so that drug management tends to be institutionalized and standardized, and illegal operations and mistakes are avoided. I have made great progress in academic work, accumulated more work experience, improved my professional skills and completed my work well. Taking medical laws and regulations as the criterion, I always demand myself with high standards, resolutely correct and put an end to unhealthy practices in the pharmaceutical industry, and make my political quality and professional quality reach the level of pharmacists.

Since I joined the work, with the care and help of the leaders and colleagues of various pharmacies, I have continuously broadened my knowledge, improved my business level and accumulated work-related experience through my own efforts. Over the years, my political quality and professional quality have been greatly improved. During my work, I carefully studied the Drug Administration Law, Management System, Product Quality Law, Commodity Quality Maintenance Law and other relevant laws and regulations, and actively participated in the on-the-job training organized by the Drug Administration. Take safe and effective medication as your professional ethics requirement. Serve the people wholeheartedly and treat others with courtesy. Enthusiastic service, patient answering questions, providing patients with some health care knowledge about medication, improving their own quality and professional level in continuous practice, so that patients can use safe, effective and stable drugs and make continuous efforts.

Because drugs are used for disease prevention and treatment, rehabilitation and recuperation, to prevent the circulation of counterfeit and inferior drugs, and to be a qualified drug gatekeeper. When patients buy medicine, they should accept patients' consultation politely and enthusiastically. And understand the patient's physical condition, provide patients with safe, effective and cheap drugs, and explain the nature, taste, efficacy, use, usage and dosage, precautions, side effects, etc. of the drugs in detail, so that patients can use them with confidence. Dosage cannot be changed at will during dispensing. Some drugs contain heavy metals, which will leave sequelae and adverse reactions after long-term use, ensuring the safety of patients' medication and life. Through knowledge from shallow to deep, from theory to practice, through practice to deepen the understanding of pharmacology, but also summed up some pharmacological common sense.

At work, I can consciously abide by the rules and regulations of the unit, be strict with myself, be loyal to my duties, be thrifty in my life, be tolerant of others, and be competent for the work I undertake, but I know that I still have some shortcomings and deficiencies, my political and ideological study needs to be strengthened, my professional knowledge is not comprehensive enough, and some jobs are not skilled enough. In the future work, I will strive to guard against arrogance and rashness, strengthen all aspects of study, accumulate experience and lessons in my work, constantly adjust my way of thinking and working methods, hone myself in my work, and successfully complete all the work I have undertaken.

After the monthly work summary model of pharmacy (Chapter III), I said: As managers, everyone should first position themselves as managers and ask for benefits from management. Secondly, the store manager should understand that only by learning to analyze the store data, observing the employee dynamics, trying to sum up the work and keeping in line with the company's development, I believe that the manager's management will be more responsive, and everyone agrees. Then in the following, I will simply explain how the church shopkeepers should summarize or report their work at different time periods.

First, last month (half a month) work performance

1. Sales completion: number of tasks, actual completed quantity, completion ratio, and percentage increase (decrease) compared with the same period of last month (half a month).

2. Analyze the sales completion and find out the reasons for the increase (decrease).

3. What measures have we taken and achieved in the sales process this month?

4. What are the good methods in the process of store management? What is the dynamic thinking of employees and what problems have been solved?

5. What measures have been taken in employee training and what effects have been achieved?

6. What are the misunderstandings and shortcomings in the work?

7. What other problems can't be solved by the store and need to be submitted to the company for solution?

8. Put forward your own opinions (rationalization suggestions) on the problems existing in the company's operation. A. the company is imperfect in all aspects.

B. What unreasonable phenomena do the company need to improve?

C. recommendations.

Second, the work plan for next month (half a month)

1. What measures will be taken in sales and what effect will be achieved?

2. How to train employees and how to increase team cohesion.

3. How to implement store management?

Manager's speech at the employee meeting at the end of the month (all employees of the company)

First, summarize the work of last month.

1. Sales completion status: completion status, percentage of completed tasks, percentage exceeding (decreasing) compared with last month, and analyze the reasons. Note: This speech involves company secrets. Don't use specific figures, just use the percentage of completion.

2. The sales method we adopted in the sales work last month has a remarkable effect and is worth sharing.

3. Praise the good deeds at work last month.

4. Shortcomings in the work (be brief, stop here, remember not to criticize by name as much as possible).

Second, next month's work summary

1. Measures to be taken to complete various tasks.

2. Show determination: be full of passion and confidence, and have a positive tone, so as to achieve the effect of boosting morale and inspiring people.

Remarks: How can managers make the summary materials well-founded, maintain a high degree of consistency with the company in thoughts and actions, and clarify tasks and responsibilities?

We should constantly strengthen our work and study, learn and understand everything, be able to cope with things and convince employees.

2. Always communicate with employees, make use of non-working hours to understand their work and life, provide help within their power, and close the relationship between managers and ordinary employees.

3. Actively discuss working methods with employees, listen to their opinions carefully, give more praise and encouragement, make employees feel that you are paying attention to him and improve their work enthusiasm.

4. Share your work experience with employees more, so that they can make continuous progress.

5. Inform employees of the work progress in a timely and targeted manner, so that employees can actively participate in the solution and improve their sense of ownership.

6. Have a good morning meeting and weekly meeting, boldly carry out criticism and self-criticism, sum up achievements and find out deficiencies. It is necessary to comment on the work of each employee.

7. Be selfless and set an example. If you have difficulties, do it first, don't pass the buck, have the responsibility to dare to take it, consider employees first, and set up a leadership style among employees.

8. Do the ideological work of employees in time and master their thoughts, and all the work will be half done. Let employees feel that you care about her (him), let her (him) work with peace of mind, and let her (him) feel the warmth of the group, so as to be harmonious.

9, to strictly implement the system, equally. Fiona Fang should handle problems moderately, and remember not to intensify contradictions.

10, we should develop the good habit of clearing one day on weekdays and taking notes in each diary. Store managers and department managers should strengthen coordination, cooperation and communication.

In short, as a pharmacy manager, as long as you study and understand the above contents with your heart, you will have a leap in pharmacy management.

The mode of monthly work summary of pharmacy (Chapter IV) First of all, thank you for your help and support in my work for a month. Because I have no management experience, I feel very responsible for shouldering this important task for the first time, but with the joint efforts of all of you here, our store has achieved gratifying results this month. Then we should continue to maintain and carry forward what we have done well, gradually improve what we lack, comprehensively improve the comprehensive quality of our stores and enhance their comprehensive competitiveness.

Below, I will talk about three aspects of the specific work in the next step:

First, the daily work of the store needs to be further strengthened.

1, clean and sanitary.

The space of our store is relatively spacious, but the manpower is relatively limited, and the workload of each store is relatively large, which requires us to maintain a good attitude in our usual work, complain as little as possible and be enthusiastic, and create a comfortable shopping environment for customers. Cleaning is what we do every day. Don't look at it with the mentality I just did the day before yesterday or just checked by my superiors. Of course, as long as you do it, you must do it well, whether it is green stripes, shelf nets or corners, you must do it in place, and don't just draw the word "big". Also, while cleaning, don't ignore the customers around you. When we find customers coming in, we should immediately put down what we are doing and warmly welcome and receive them. At the same time, when receiving, you should pay attention to your manners, don't touch here and scratch there in front of customers, even if you feel uncomfortable, you should try your best to overcome it, or quickly find an opportunity to deal with it in time, but the action can't stay too long.

2. Show.

The first three lines and the display at the end are not allowed to store inventory. All along, every time we receive goods, we are reminded not to leave the goods we just received behind. We must remove the outer packaging and put them neatly one by one with the medicine. When we receive the goods, we should adjust the arrangement at any time. When we see a lot of goods in stock, and there is only one arrangement, we should adjust them at will. Don't wait until later. Maybe we didn't see it later and forgot. Remind once may be because it is not specific enough, and remind twice may be because it is not thorough enough, so remind three times and four times and we will find the reason from ourselves.

3. Drug labels.

In our daily work, we often find that our price tag is not in the middle of the medicine. Then, in the face of this situation, after each cleaning, always pay attention to whether the rack label is shifted or placed behind the row surface, and adjust it at will. Especially when you are not busy at ordinary times, you should always pay attention to the labels of yourself and the containers around you, so that there is a division of labor in your work.

4. Receiving goods.

We will talk about this problem at every meeting, especially when we receive naked bottles and need to print bar codes. Everyone has made progress in this respect. Sometimes I transfer more goods, and everyone is tolerant of me. Thank you very much. However, what we usually need to pay attention to is that when we receive drugs with the same name and the same manufacturer but different specifications, we should pay special attention not to misplace them. At the same time, everyone should have a habit, that is, when new drugs come, refer to the price on the purchase list in time and write the label, which we must do and improve.

5. After sale.

Next month is the redemption of points, especially the cashier. We may need to spend more energy, talk more and do our after-sale redemption well, so as to promote our sales and make our sales go up a storey still higher.

Second, the mental outlook needs to be further improved.

No matter the size of the store, it is a collective. We should not only be "caring people" of our customers, but also be "caring people" of our colleagues. Whether at work or in life, we should love each other, tolerate each other, communicate with each other and live in harmony. Only in this way can the whole group look more energetic and warm, and everyone will be full of energy when they work. Only in this way can we think wholeheartedly and try to make our working environment look more relaxed and warm.

Third, standardized services need to be further deepened.

As a special commodity, medicine is related to people's life, health and safety. Therefore, while selling drugs, we should also provide professional pharmaceutical services to customers to ensure their safe, effective and rational drug use. In order to provide customers with high-quality pharmaceutical services, we must study and master them comprehensively and systematically, and strive to improve our own pharmaceutical service level. When we treat our customers, we should treat them as our relatives, think from the customer's point of view and give them a correct guidance. Always believe that there must be service before sales. We should always do: "Do one line, love one line, love one line and specialize in one line". Our aim is to ensure that every step of the service can increase the value that customers enjoy and experience the service. Only in this way can we increase repeat customers and improve the popularity of our Ankang Second Store.

Finally, all of us should firmly establish the business philosophy of "details determine success or failure". Economists believe that the gap begins with the details, and the details of 1% will lead to the failure of 100%. Suppose we go to a restaurant and everything is fine, except that the waiter is disheveled, his face and hands are dirty and his service attitude is rude. So, what's your first feeling? Can you continue to drink your wine and eat your side dishes here? Therefore, we must establish a business philosophy that details determine success or failure. "Great things in the world must be done in detail, and difficult things in the world must be done in essence." All the difficult things in the world start with precise requirements, and all the important things in the world start with small things. I hope all our brothers and sisters can do simple things well, but it is not easy to do it well. Doing every ordinary thing well is extraordinary.

Dear colleagues, I sincerely hope that through today's meeting, everyone must take active actions, play a role in their respective jobs, and work hard for the comprehensive and coordinated development of the company and our store and improve their own income!

Looking back on 20 years, it was a year of sowing hope and harvesting fruitful results. Under the correct guidance of superior leaders, with the joint efforts of all departments of the company and all my colleagues in our pharmacy, we have achieved considerable results.

As a store manager, I feel a great responsibility. Years of working experience have made me understand a truth: for a retail store with good economic benefits, first, there must be a professional manager; Second, we should have good professional knowledge as the backing; The third is to have a good management system. Observe attentively and communicate with customers attentively, and you can do it well.

The specific summary is as follows:

1, conscientiously implement the company's business policy, and at the same time convey the company's business strategy to every employee correctly and timely, which has played a very good role in connecting the preceding with the following.

2. Do a good job in the ideological work of employees, unite the employees in the store, fully mobilize and give play to the enthusiasm of employees, understand the advantages of each employee, give play to their strengths, and do what they can. Strengthen the cohesion of the shopping mall and make it a United collective.

3, through various channels to understand the information of the same industry, to understand the customer's shopping psychology, so as to know yourself and know yourself, so as to make your work more targeted and avoid unnecessary losses.

4. Set an example and be a handsome employee. Constantly instill corporate culture in employees, educate employees to have a sense of the overall situation and do things from the overall interests of the company.

5. Attract customers with thoughtful and meticulous service. Give full play to the initiative and creativity of all employees, and let employees change from passive "let me do" to positive "I want to do". In order to create a good shopping environment for customers and create more sales performance for the company, lead employees to do the following work. First of all, do a good job of cleaning every day to create a comfortable shopping environment for customers; Secondly, actively serve customers and meet the needs of consumers as much as possible; We should constantly strengthen our sense of service and let our customers leave our store with sincere smiles and polite language.

6. Deal with the cooperation between departments, between superiors and subordinates, complain less, be more enthusiastic, treat the problems in work objectively and solve them with a positive attitude.

Now, the management of the store is gradually becoming digital and scientific, and the improvement of management means puts forward new job requirements for the store manager. Skilled business will help us achieve various operational indicators. A new year has begun, and achievements can only represent the past. I will manage our pharmacy with more exquisite and skilled business.

Facing the work next year, I feel a great responsibility. We should keep a clear head at any time and sort out our work ideas for next year, focusing on the following aspects:

1, strengthen daily management, especially the management of basic work;

2. Strengthen staff training internally, and comprehensively improve the overall quality of staff;

3, establish a high degree of loyalty to the company, love their jobs, the overall situation, all for the sake of the company, to contribute to the improvement of the overall economic benefits of the company.

4. Strengthen unity and cooperation with all departments, create the best seamless working environment, remove discordant notes, give full play to employees' greatest work enthusiasm, and gradually become an excellent team.