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How to Establish Excellent Grassroots Cigarette Stations under the New Situation

To create excellent grass-roots tobacco stations, we should do a good job in service articles. On the basis of improving the service functions of tobacco stations such as technical guidance and policy consultation, we will further strengthen service awareness and service measures and improve service level. First, a tobacco display cabinet is set up in the tobacco station to display the specific performance indicators of each tobacco, such as the manufacturer, main components, usage methods, specific dosage, precautions, etc. , intuitive display to tobacco farmers, convenient for them to choose and use. The second is to print the technician's name, technical service hotline and service commitment into service cards and distribute them to every tobacco farmer. When tobacco farmers encounter technical problems in production, they can communicate directly with technicians and build a bridge to serve tobacco farmers. The third is to improve the service grass-roots system, so that the service is recorded, the effect is feedback, and the requirements of tobacco farmers are implemented; Set up a demonstration post in party member, and give full play to party member's exemplary leading role. Promote good experiences and practices in time, provide a platform for employees to exchange ideas, clarify key points, learn from each other's experiences, enhance team awareness, and improve the skill level of serving tobacco farmers.

Establishing excellent grass-roots tobacco stations needs management innovation. First, innovate the asset management mode of cigarette stations, explore the management mode of "locating and moving" and improve the asset management level. Follow the principle of combining asset management with budget management, financial management and value management, make overall consideration and scientific planning, and clearly identify the management of movable fixed assets and low-value consumables. Fully display the specific location and quantity of assets and reflect the "positioning" management of assets; The asset icon changes with the location of the asset. According to the changes of icons, the data is updated in time, which embodies the "mobile" management of assets, effectively avoids the blindness of purchase and repeated purchase, standardizes the asset allocation planning and makes the best use of it. Strengthening the management of moving in, moving out and scrapping assets can effectively control the use of assets and the operation and maintenance of assets, and lay a foundation for the consistency of accounts. The second is to innovate technical service methods and methods to enhance service vitality. It is necessary to focus on the standardized production requirements of high-quality tobacco leaves and the needs of tobacco farmers, constantly innovate the technical service methods, implement the technical service responsibility system with the main mode of "tobacco technicians guaranteeing the whole village and the whole package", and form a new mechanism for tobacco technicians to take charge of catching demonstration households and demonstration households to drive radiation households; Give full play to the role of modern service means such as "agricultural technology 1 10", "farmer's mailbox" and SMS, and promote the informationization of tobacco technical services. It is necessary to adapt to the multi-level and multi-form trend of tobacco farmers' service demand and service subject under the new situation of modern tobacco agriculture development. The third is to innovate the way of performance evaluation and implement a performance evaluation mechanism involving tobacco farmers, tobacco and township governments. The workload of tobacco technicians and the service performance of entering villages and households are taken as the main assessment indicators, and the evaluation of tobacco technicians by tobacco farmers is taken as the important assessment indicators. The assessment results are linked to salary, promotion, professional title evaluation, first evaluation and then evaluation.

To create excellent grass-roots tobacco stations, it is important to implement standards and benchmarks. Taking the establishment of excellent grass-roots tobacco stations as a long-term systematic project, we should work hard on "seeking depth, seeking truth and making progress", comprehensively sort out management standards and excellence standards, vigorously promote comprehensive coverage, special inspection, management review and other measures, and promote the organic integration of excellent grass-roots tobacco station activities with the implementation of standards and benchmarking. Through the implementation of the standards, a new management platform based on quality management system and supplemented by other management standards has been established. It is necessary to take the quality management system standards as the guidance and quality objectives as the direction, and gradually realize that everyone is responsible, everything has procedures, officials have standards, and the process has traces, so that each employee can fully understand his responsibilities and authority in the operation of the whole quality management system, clarify each link, each time period and each responsible person, strengthen basic management, and realize the standardization and procedure of creating excellent grassroots cigarette stations. It is necessary to firmly establish the ideology of "survival by quality and development by characteristics", strictly follow the control procedures of tobacco production service, procurement, transportation, sales, infrastructure construction and management, take the workflow as the guide, closely combine the characteristics of cigarette brand raw material demand, improve the grade quality of tobacco leaves and the production technology level of tobacco farmers, solidly carry out the production of high-quality tobacco leaves with characteristics, strictly implement the quality responsibility system, realize the whole process control of tobacco quality, and continuously improve the technical guidance rate and the satisfaction of tobacco farmers.

It is necessary to take benchmarking as an important means to create excellent grass-roots tobacco stations. According to the advanced level of the industry, the benchmarking work is refined around specific economic and technical indicators, and the final indicators extend to every link that constitutes the indicators. Doing a good job in benchmarking depends on whether employees have passion for work, sense of responsibility, fast pace and high efficiency. To do a good job in benchmarking, it is necessary to strengthen process investigation, optimize management processes, improve management systems and innovate management methods to provide good support for the creation work. Through benchmarking, the cost is continuously reduced, the labor productivity is improved, the management and service level of cigarette stations are really improved, and the creation activities are more practical.

The establishment of excellent grass-roots tobacco stations should be combined with cultural construction. It is necessary to deeply understand the cultural connotation of the industry, actively explore and constantly enrich and improve the cultural system of tobacco stations, dig deep into personality and style, form features and highlights, and let corporate culture serve the grassroots to create excellence and promote the development of by going up one flight of stairs. In the process of creation, according to the actual situation and personnel structure of the jurisdiction, the spirit of the tobacco station will be fully established to further unite people and boost morale; Establish and improve relevant systems, carry out colorful activities, motivate employees with cultural guidance, continuously improve the professional ethics of employees, and establish a good image of stressing responsibility, honesty, efficiency and dedication.

In short, creative work has only a starting point and no end. We should establish the idea that there is no best but better, establish and improve the long-term mechanism of creation work by repeatedly finding the gap, analyzing the reasons and making timely rectification, and strive to realize the transformation from creative promotion to normal promotion, so as to improve the management level year by year. It is necessary to put the creation activities into the important agenda, establish a creation system that is coordinated from top to bottom and from left to right, and form a creation pattern in which all departments work together, unite and cooperate. Establish and improve the creation management system, solidify effective measures and methods, consolidate the work results, and promote the regularization, standardization and institutionalization of creation activities.