Joke Collection Website - Bulletin headlines - How should members of our store celebrate their birthdays? This man is about 30 years old.
How should members of our store celebrate their birthdays? This man is about 30 years old.
1, I don't know how big your shop is, is it a small restaurant or a bigger dining, entertainment and leisure place? You didn't even tell me.
This determines the scale of the birthday celebration and the potential requirements of customers. If you are just a small shop, then potential customers just want a simple birthday, such as just inviting some family and friends. If it is a big hotel, customers may also invite colleagues or managers from the company.
Do you want this plan to be simpler or more formal?
You didn't tell me the customer's needs or your requirements. -.-
First, the purpose of the event: to celebrate the birthday of the 30-year-old male member in the store. The customer experience is also related to the return rate and brand reputation.
Second, the activity schedule
Customer's birthday time: X month X day afternoon/afternoon/evening from X point to X point.
The welcoming ceremony will be held at 1 and from x to x in the afternoon/afternoon/evening.
2. From point X to point X in the afternoon/afternoon/evening, the host's speech or pre-meeting performance. In short, it is some activities that can mobilize the atmosphere (depending on the customer's feelings and his specific requirements. If it is not necessary, you can cancel the performance, because it will also be included in the total cost)
3. Eat from X to X in the afternoon/afternoon/evening.
4, the afternoon/afternoon/evening activities from X to X are over.
Third, the venue.
Choose a spacious hall or a small room (alas, you give too few questions)
Four. Specific arrangements/activities
Preliminary preparation
How much will it cost?
Ask the customer for a clear budget. Because all activities should be carried out on this basis.
Two. Schedule of key tasks: customer list and invitation letter (I don't know if this is done by the customer or directly by you).
Person in charge of making guest list: xxx
Design invitation letter (depending on formality) Person in charge: xxx
And so on, supplement yourself.
ⅲ. The arrival of the guests
1, look at the weather, because it is cold in winter, we should prepare intimate care for our guests, such as handing them a hot towel and a cup of hot water.
Step 2 reach the area
(1) Who will be responsible for road sanitation and ensure that there is no snow, ice, mud or rain at the entrance of the store?
② Do you need rain protection to ensure that guests will not get wet when they enter the store?
Don't forget to put a blanket in front of the store on rainy days to prevent customers from slipping and help maintain indoor hygiene.
(4) Whether the entrance is convenient for wheelchair access.
Is there a sign that this is a private party (the color, size and location of the sign are also important)
It is very important to hire a doorman. To ensure uninterrupted activities, it is necessary to prevent idle people and other irrelevant personnel from entering or leaving unintentionally or intentionally with certain certificates. It is also important to wear a doorman, which should conform to the atmosphere and theme of the event, and pay attention to queuing if the event is big.
⑥ It is better to have a strong and pleasant atmosphere near the arrival area, so more festive decorations are needed, such as hanging colorful flags, slogans, colorful flags or some colorful balloons. As for the content of the slogan, I don't need to elaborate.
⑦ If you have a lot of activities, you need a clothes storage room. If the guest wears an expensive fur coat, the clothes are heavy in winter. So we need a cloakroom very much. Speaking of cloakroom, let alone its location. Don't be too close to the entrance, but consider whether it will cause people to block. Remember, you must keep the road clear. The other is the capacity of your locker. Do you need to buy more hangers? How much is the hanger? There is no shortage of hangers.
Second arrangement stage
First, the schedule
For example, according to the importance and needs of customers, how long do you plan to spend arranging this activity?
Second, staffing
Let all participants, volunteers and store employees know the procedures of the activity and the requirements they should meet, such as their dress code, etiquette and behavior. They play a vital role in the success of the activity, let them actively participate in the activity and feel that they are a part of it. So even if you use polite words to thank you, don't ignore these details.
1. When do employees rest and eat? Is there a place for them to store their clothes or other valuables? How you budget employees depends on the size.
2, to assign each employee's meticulous work, that is, to do their own work, never vague.
3. Ask customers if they have any special requirements, such as whether they need photography.
4. Explain to customers which services are free and which need to be paid extra. For example, some hotels provide free shoeshine services, such as changing water boots, which may cost extra.
I'd better give my client a small gift, which is light and affectionate. An unexpected small gift can give customers a sense of intimacy, which is a brand reputation that no amount of money can buy.
Three menu settings
It depends on the customer's demand, whether to order more meat dishes or vegetarian dishes. If the customer says he doesn't care, don't forget to pay attention to the collocation of meat and vegetables when you prepare yourself. Although customers say they don't care, they may just be too busy to care. When it comes to activities, the collocation of menus is very important. Too greasy or too light is not good, so be sure to pay attention. Finally, don't forget to send a bowl of longevity noodles to the birthday girl!
4. End of activity
Don't forget to smile before the guests leave.
Please forgive me if there are some details I haven't thought of.
The above is purely handwritten, typeset by yourself, and there is no plagiarism. I hope to adopt.
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