Encountered the "three times passing through the door without entering" in the express delivery industry

In early January 2019, I purchased an order of Sichuan navel oranges online. After the order was put together, the express delivery was very step-by-step and very efficient. On January 2, after the order was imported, the package was picked up and sent to Chengdu. On January 3, it showed that it had arrived in Chengdu and was sent to my delivery address: Langfang City, Hebei Province. This speed should be considered a high speed in the express delivery industry. On January 4, it was shown that it was sent from Changchun to Jilin City. This was "passing through the door without entering." Based on what I know about the current traffic situation, Hebei Province is the only way from Sichuan Province to the three northeastern provinces. This one slipped away under my nose, so naughty, can the recipient play happily with it? Respond to merchants immediately. On January 5, it was shown that it was sent from Jilin City to Changchun City. Finally turned around and returned. At 14:00 on January 7, it showed that it had arrived in Tangshan. I don’t know how Tangshan has become a central hub from Northeast China to Hebei in the express delivery industry, so it has been reflected in merchants for the second time. At 19:00, it was shown leaving Beijing and bound for Tianjin. It didn't even show that it was sent from Tangshan to Beijing, but it directly showed that it was sent from Beijing to Tianjin. This efficiency is so high that in the case of "the dragon sees its tail but not its head", it "passes through the door twice without entering". At 22:00, we arrived in Tianjin. This was "three visits without entering." I passed by my house twice a day. Are you too busy? Still can't find the door? At 23:00, it will be sent from Tianjin to Langfang. On January 8, we arrived in Langfang and were delivered to Fengchao before 10 o'clock. When I got the navel oranges after get off work, I really felt the strange taste of excess navel oranges.

In general, 7 days is not too long, but the number of wild "flying" increased by running longer distances will definitely double. For fresh fruits, it is fine as long as they are not frozen in winter, but the collision of "flying" cannot be avoided no matter what. Since I'm bothered to negotiate a return, and the merchant's service attitude is very good, it's not worth bothering with this matter. Finally, after a few days of eating, a few navel oranges rotted at the bumps, which once again sparked my negative evaluation of this courier company.

The journey to Jilin, Changchun, Beijing, and Tianjin is definitely a waste of time and manpower, and it also increases the degree of damage to the goods. This express company may think that the recipient did not notice: or there is one more thing It would be better to do nothing and just ignore the complaint if there is no complaint: Or maybe it is the common practice of "the law does not hold everyone responsible" and indifference... Maybe it is because I only responded to the merchant and not the express company, so you don't need to pay attention to me. From the beginning to the end, I didn't An explanation or apology. I just want to say, "Don't you think about the increased costs for the company caused by your careless travel of extra distances? If you don't consider others, you have to consider yourself!" I have to deny the service quality of this express company. It is really a "failure" , "unreasonable".

? Suddenly, my eyes lit up. Could it be that the express company is trying to realize the sightseeing vision of this box of navel oranges from south to north and from west to east, and realize their dream of leaving a longer footprint on the motherland? ? Or maybe he wanted to deliberately extend the time before the navel orange was sacrificed, and wait for the surprise of "leaving the orange under the knife". That was a really good Navel Orange cartoon. Thinking of this, I dare not think about it any more, and I am even more convinced that the "three countries are inaccessible" must have strong support behind it. However, whether you do good things or make mistakes, you have to reflect on yourself. It is always necessary to give a pertinent and smooth explanation to the customers who are not God.

But if I really consider the interests of navel oranges, I will write a public letter of praise for this, publicize and praise it in well-known media, and print "To the oranges ----- I have not entered the house three times." "The advertising slogan allows a wider audience to know and compete for its humanized business. I would like to ask which company with services and companies like this needs to be packaged like this?