The recovery method of tenpay's deducted money

1. First, check your Tenpay consumption records to confirm whether the platform is arbitrarily deducting money, and keep the screenshot voucher.

2. Call Tenpay's customer service hotline 0755-860 13860 for manual service for consultation and listen to the explanation given by the other party.

3. If it is verified that personal improper operation leads to the deduction of fees, it cannot be recovered. If it is stolen by others or arbitrarily detained by the platform, users should take security measures in time and negotiate with Tenpay. If negotiation fails, you can complain to the relevant national online complaint platform.

If you don't get effective help, users should seek legal aid and demand compensation for losses.

Tenpay, a third-party payment platform under Tencent Group, has been committed to providing safe and convenient online payment services for Internet users and various enterprises. Since its launch, Tenpay has taken "safety and convenience" as the core of its products and services, not only providing payment services for individual users, but also providing professional fund collection and payment solutions for enterprise users.

20 1 1 in may, tenpay obtained the third-party payment license and became the first enterprise to obtain the central bank payment license.

On August 20 13, wechat payment was jointly launched and mobile payment was laid out.

During the Spring Festival of 20 14, the WeChat red envelope was launched. From New Year's Eve to New Year's Day 16, more than 5 million people participated in grabbing red envelopes.

In the Spring Festival of 20 15, in cooperation with CCTV Spring Festival Evening, the total number of WeChat red envelopes sent and received on New Year's Eve reached 10 1 100 million times.

20 15 12, the monthly active accounts of mobile payment services of wechat payment and QQ wallet increased by more than 7 times year-on-year.

20 16 May, the average daily transaction number of WeChat payment and QQ wallet mobile payment exceeded 500 million.

From June, 20 16 to February, 2065438, Tenpay's monthly active account and daily average payment transactions exceeded 600 million.

20 17 in the third quarter, the scale of Tenpay mobile payment transactions increased rapidly, and the number of offline payment transactions increased by 280% year-on-year.

20 17 and1February, Tenpay supported more than 800 million users of WeChat payment cards, and the commercial transactions under mobile payment lines more than doubled year-on-year.

20 18 in the second quarter, the monthly active account of Tenpay payment business exceeded 800 million, and the average daily turnover increased by over 40% year-on-year.

From June 2065438 to February 2008, the number of transactions of Tenpay exceeded 460 billion.

2065438+In September, 2009, Tencent Wealth Management announced that the operating entity of Wealth Management Platform would be moved from Tenpay to Shanghai Tengfu Financial Information Service Co., Ltd., a wholly-owned subsidiary of Tencent.

In the fourth quarter of 2065438+2009, the daily average transaction number of Tenpay commercial payment exceeded 654.38+0 billion, the monthly active merchants exceeded 50 million, and the annual transaction number exceeded 550 billion.

On June 9, 2020, Lin Haifeng took over as the legal representative of Tenpay Payment Technology Co., Ltd.

From June 5438 to February 2020, Tenpay was fined 8.77 million yuan by Shenzhen Central Sub-branch of the Central Bank for violating the relevant provisions of payment business.

In the fourth quarter of 2020, Tenpay continued to carry out the special governance work of "anti-gambling and anti-fraud"

In June, 20021year, Tenpay, Tencent Licaitong and Qian Dama's community fresh chain stores launched "anti-fraud food".

In 20021110/0, the National Anti-Fraud Center and Tenpay jointly released the "WeChat Friends Circle Public Service Advertisement" and launched an anti-fraud animation.