Analysis on the management of electric power marketing inspection

Analysis on the management of electric power marketing inspection

Lead: Electric power marketing inspection management should strengthen the special inspection of business expansion and installation, and ensure its service quality at the same time. It is also necessary to innovate inspection management methods, pay attention to the cooperation between internal inspection and external inspection, strengthen management by professional inspectors, and conduct inspections regularly and irregularly.

First, the current power marketing audit management problems

In the power marketing work of electric power enterprises, in order to meet the evaluation of superiors, the effectiveness of external inspection is often regarded as the focus and standard of inspection, which makes the management of marketing inspection pay more attention to anti-theft and leakage prevention, while ignoring the standardized business of inspection management.

Thirdly, due to the influence of internal audit, it is difficult to carry out a lot of work, and there is no fixed quantitative inspection. Especially in the audit management of electric power marketing, internal audit did not fully play its role and standardize marketing business, and did not do a good job in the whole process evaluation and promote external audit.

Then, the current audit management usually belongs to two forms: thorough investigation and spot check, and it is mainly subjective judgment, involving more audit managers and spending a lot of people, money and materials, which is not helpful to improve work efficiency.

In view of the shortcomings in the spot check method, it is often because the scope is relatively small, and it is difficult to find many details and loopholes in the work, which makes small mistakes become troubles. At present, many inspection management work still adopts manual inspection. The application of this method is easy to cause great work pressure, which requires staff to consult a large number of relevant materials, and it is not easy to find a breakthrough, so it is difficult to find accurate inspection clues.

Finally, in the audit management of electric power marketing, the audit management system has not been perfected, especially in the audit management, the audit management has not been rectified, the follow-up review has been neglected, many common problems in the audit work have not been consciously solved, and relevant special inspections have not been set up. Audit management has not formed a good operability to a certain extent, its system can not guarantee the long-term stability of the work, and the mistakes in the work can not be punished, which is easy to repeat many problems.

Second, the analysis of ways to strengthen the audit management of electric power marketing

In order to carry out the audit management of electric power marketing smoothly, we should pay attention to introducing marketing methods and establishing a set of electric power marketing management mode, mainly coordinating management in the aspects of electric power marketing audit, electricity price calculation and electricity price supervision, ensuring the normal work and inspection of marketing supervision and management, and bringing this audit management mode into the whole process control. The audit management of electric power marketing should attach importance to the audit management system, put the system in place, strictly require all marketing departments to abide by the corresponding rules and regulations, do things according to the prescribed procedures, and do a good job in supervision and management, so that all electric power marketing departments can correctly audit management and promote the improvement of marketing management level.

For the content of audit management, we should run through the whole audit work, focus on marketing in the audit process, strengthen the shift of marketing focus and audit adjustment, find out the problems existing in the work and the loopholes in management, and put forward rectification opinions and specific suggestions. It is also necessary to innovate inspection management methods, pay attention to the cooperation between internal inspection and external inspection, strengthen management by professional inspectors, and conduct inspections regularly and irregularly.

Third, the way of power marketing audit management

The audit management of electric power marketing should strengthen the special audit of business expansion and installation, and ensure its service quality. The staff should analyze the installation time and scope of the transformer, search for the expansion of the installation, scientifically analyze whether the customer's power supply quantity and scheme are reasonable, then handle the customer's complaints and assess the service quality of relevant business personnel. In the special inspection management of basic information and meter reading, it is mainly to check whether the user's confidence is correct and whether there is incomplete information in the daily consumption of electricity charges.

It is necessary to randomly check the statistical meter readers to see whether they are conscientious in their work, whether the estimation and meter reading are accurate, and whether there is power loss. For customers with large electricity consumption, it is necessary to ensure the quality of meter reading.

In particular, we should mainly check the electricity accounts and charges, check the accuracy of electricity accounting in time, focus on large-capacity customers, analyze and verify their actual electricity consumption and transformer capacity, and carry out various aspects of electricity information inspection. In the special inspection of operation and management, the situation of electricity fee refund is strictly reviewed, the operation and management are standardized, the analysis is made by using the marketing business inspection system, and all relevant users who change the electricity business are screened one by one.

Four. conclusion

In the management of marketing inspection of electric power enterprises, staff should strengthen control, supervision and management when conducting inspection, and find and deal with related problems at the first time, so as to make the marketing work of electric power enterprises go smoothly and maintain the integration of economic benefits and social benefits of electric power enterprises.

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