Company quality month activity plan

In order to ensure the smooth progress of activities, it is often necessary to make an activity plan in advance according to the specific situation. An activity plan is a written plan made after comprehensive consideration of relevant factors of the activity. How to write an activity plan to play a better role? The following is our company's 20021Quality Month activity plan (5 selected articles) for your reference, hoping to help friends in need.

The company's quality monthly activity plan 1 aims to make the company's service quality in by going up one flight of stairs, establish a good brand image of the company, realize the continuous improvement of property service quality and improve the satisfaction of owners. This month, the company will vigorously carry out the special work of "Quality Improvement Month" to provide thoughtful and convenient services for the owners. The specific implementation is as follows:

I. Steering Group

General director: Pei Guangqun, group leader: Song Tao, Shao Ruyuan, deputy group leader:, members: Su Changgong, Huang Ping, Wan, Huang Xianfeng, and Bai Jie.

Second, the purpose of the activity

In order to consolidate the service level of basic property, ensure the steady improvement of service quality, effectively narrow the gap with the management level of the property industry, and further improve the service awareness, work efficiency and service level of Jia Chuang property employees, the "Quality Improvement Month" activity was launched according to the requirements of the company's brand building.

III. Contents of activities

(a) the development of the rectification task schedule, the corresponding rectification plan as the basis for assessment. Hold a monthly mobilization meeting for quality improvement, strengthen supplier management, on-site rectification, personnel training, improve the form of records and documents, carry out morning meeting roll call and reception day for the director of the center, strengthen equipment operation services, pay a return visit to the owners, implement vehicle management plan, manage foreign personnel for decoration, and carry out surprise cleaning of decoration garbage.

(2) The monthly quality improvement work is transparent to the owner. Show the phased work objectives, holiday services, community cultural activities arrangements, operating income and public parts, the use of public facilities, the collection and use of motor vehicle land occupation fees, and the use of housing decoration and maintenance funds. Especially the contrast photos of this renovation activity, such as doorposts, vehicles, environment, green elevators, etc. Let the owner intuitively see the rectification effect.

(3) standardize gfd. Timely replacement of employees' damaged work clothes and badges reflects the good mental outlook of our employees. Unified requirements should also be put forward for the work clothes of the outsourcing party, so as to be clean and tidy.

(4) Combining routine monthly inspection, unscheduled unannounced visits and night inspection, and using relevant records such as operation records and work inspection records, the problems found in the inspection are traced back to the source, thoroughly rectified and hidden dangers are eliminated.

(5) Intensify publicity, and make public the company's 400 complaint telephone number, the office telephone number of the center director and the work email address of the general manager of the property. Listen to the voice of the owner and solve difficult problems for the owner in a timely and efficient manner.

(6) Each service center will pay a return visit to 100% of the complaints according to the problems recorded in the customer service reception table. A return visit can be conducted by talking with users, on-site inspection and inspection. Implement the "owners' reception day" system, improve service methods and expand communication channels. Listen to the real opinions of the owners extensively and effectively solve the problems reflected by the owners.

(seven) actively accept complaints from owners, strengthen household communication, pay a return visit in time, and train the unified rhetoric of urging property fees. The key customers who are in arrears will be received by a special person, and a charging team will be arranged to supervise the payment. In the interview, the problems left over by the property will be divided from the property scope, and various forms of return visits will be carried out to form a good atmosphere, thus improving and beautifying the community.

(8) Outsourcing management. Focus on inspection of service quality, personnel etiquette, tools and materials, etc. And put forward rectification requirements for the phenomenon that does not meet the requirements. If the supplier fails to rectify or implement the terms of the contract as required, it will be punished according to the punishment standard in the annex to the contract. Evaluate the external contractors regularly, including the problems reflected by various inspections, the serious problems of suppliers and their improvement, the opinions of the owners, the service quality comparison of various service providers, spot checks, existing problems, etc.

(9) Performance appraisal. Further improve the sense of responsibility and quality awareness of the personnel in the quality department, ensure that the personnel in each position operate in strict accordance with the workflow, so as to reduce the quality problems caused by human factors and ensure the improvement of the work enthusiasm and attitude of the quality personnel.

Fourth, the implementation steps

(1) Deployment phase (May 4th to May 10)

All departments and property service centers of the company should strictly follow the inspection requirements of the quality improvement contract activity plan and the standard content of the red and yellow lines, conscientiously implement the plan and actively do a good job in mobilization and deployment.

(II) Implementation stage of each department (May 1 1 to May 24th)

In strict accordance with the requirements of system documents, work instructions and contract contents, carry out self-inspection and rectification in detail and comprehensively, form a work report of self-inspection stage, and report the self-inspection summary to the quality management department of the company before May 24.

(III) Company audit stage (May 25th to May 27th)

The company will form an inspection team, led by the quality department, to review the main inspection and key safety parts of the company.

(4) Promotion summary stage (May 27th to May 29th)

All departments comprehensively rectify the problems found in Quality Improvement Month, and the Quality Management Department organizes all centers and departments to evaluate the effect of Quality Improvement Month. Each department and center shall report the activities every week, and feedback the important activities to the Quality Management Department in written form for the reference of each center. Used to encourage outstanding individuals in the process of service improvement.

Verb (abbreviation for verb) job requirements

(a) to strengthen leadership, careful organization and planning and deployment.

Companies should formulate major inspection plans in a timely manner in light of actual conditions, and seriously organize their implementation. The person in charge of each affiliated project should personally grasp it, adopt the method of grasping the first level and implementing it layer by layer, and implement the safety responsibility and measures rectification to every post, everyone and every link.

(B) a comprehensive inspection, in-depth search for the root cause of the problem

Each project should organize professional and technical personnel to conduct a comprehensive safety inspection. In the inspection, we should strictly follow the relevant technical specifications and standards, carefully find out the existing problems and make timely rectification.

(3) Strengthen daily management and earnestly do a good job in engineering maintenance.

In strict accordance with the company's professional evaluation and quality system standards, guide and standardize daily practical operations, emphasize execution, and achieve an all-round improvement in the quality of management services.

Scheme II of the Company's Quality Month Activity: According to the requirements of the Notice of the Construction Company on Launching 20XX Quality Month Activity, combined with the company's reality, in order to effectively improve the quality management level, further improve the entity quality and further improve the hidden acceptance of the project, the company has launched the "Quality Month" activity throughout the company through research. The specific activity programs and measures are as follows:

I. Guiding ideology

Under the guidance of the "Quality Month" activity of the construction company, enhance the quality awareness of all employees and participate in quality management in the activity plan. Focusing on the characteristics of engineering foundation construction, we should firmly grasp the key links of product quality control and comprehensively improve the quality control level. Create the company's quality brand, and create a good atmosphere for all staff to attach importance to quality management, participate in quality control, supervise quality problems and enjoy quality and welfare.

Second, the theme of the event

Build a quality enterprise and create a better life.

Three. Arrangement of key activities

(a) the establishment of "quality month" activities leading group.

For the smooth development of the company's "Quality Month" activities, the "Quality Month" activities leading group and executive group were established.

Leading group:

Team leader:

Deputy team leader:

The main responsibilities of the leading group of "Quality Month" activities are:

(1) Draw up the objectives of this activity.

(2) Organize quality month publicity activities.

Senior management team:

Team leader:

Deputy team leader:

Team members: heads of various departments of the project department and professional engineers.

The main responsibilities of the "Quality Month" activity implementation team are:

(1) Organize the work of this activity.

(2) Organize the implementation, inspection and rectification of quality monthly activities.

(ii) Developing specific content

Activity 1: Post the slogan "Quality Month".

Time: September 20XX1-September 30, 20xx.

Location: eye-catching location on the construction site

Content: create, contribute and enjoy high quality.

Responsible department: each project department.

Activity 2: Quality and Safety Inspection

Time: 20XX mid-September

Scope: projects, etc.

Inspection method: from September 20XX 1 day to September 20xx 10, each project department will carry out self-inspection and self-correction activities; 20XX In mid-September, the Engineering Management Department organized various departments to conduct centralized inspection and urged rectification.

Responsible departments: marketing planning department, engineering management department, cost management department and various project departments.

Activity 3: Organize the study and education activities of "Quality Management Standard for Construction Enterprises" (GB/T50430-20xx).

Time: September 20XX1-September 20xx 10.

Location: Office

Content: Code for Quality Management of Engineering Construction Enterprises (GB/T50430-20xx).

Responsible departments: General Department and Engineering Management Department.

Activity 4: Carry out technical and quality investigation activities of "solving a common quality problem and improving quality management level".

Time: 20XX September 10 -20XX September 20th.

Content: topics such as water seepage in key parts of the project, cracks in various parts, water leakage in pipelines, and quality weaknesses in the intersection of installation and civil engineering.

Requirements: each project department and engineering management department should choose a topic (not limited to the topic category of "content", but also combined with the actual situation of each major) for research; All departments shall summarize relevant data to the Engineering Management Department before September 25th, 20XX.

Responsible departments: Engineering Management Department and various project departments.

Activity 5: Report on "Quality Month"

Time: September 20XX1-September 25th, 20xx.

Requirements: Each project department and department shall have at least one relevant report.

Responsible department: General Department

Fourth, the specific requirements

(1) Carefully organize and pay close attention to implementation.

During the "Quality Month" period, the company is in a critical period of construction, and quality management is very important. All departments and project departments should attach importance to it ideologically, actively participate in it, and make careful plans and arrangements. All departments and project departments should take actions, and everyone and every link should take responsibility for quality management from me. Ensure the smooth development of "Quality Month" activities.

(2) Joint departments, * * * has been improved.

In September, the "Quality Month" activity group organized all project departments to improve the quality management level of each project department by self-examination and mutual inspection. During the inspection, the inspection personnel should raise their awareness, conduct a comprehensive, all-round and whole-process inspection in accordance with relevant quality management standards, and rectify the quality problems found in time.

(3) Based on innovation, enhance the effectiveness.

While actively participating in the "Quality Month" activities organized by the company, each project department should stick to being close to reality, go deep into the field, overcome a common quality problem, innovate working ideas, and ensure the effectiveness of the "Quality Month" activities.

Verb (abbreviation of verb) summary, reward and punishment

At the end of September, the executive team of "Quality Month" summarized this activity. Reward individuals who have won awards or performed well in this activity; Individuals who do not cooperate in this activity will be punished. Evaluate from the following aspects:

1. Contribution to this activity;

2. Enthusiasm to participate in this activity;

3. Cooperate with quality and safety inspection and rectification;

4. Development and implementation of various activities.

Company Quality Month Activity Plan 3 I. Purpose of the activity:

According to the meeting spirit of the Central Economic Work Conference on further promoting the "quality improvement" activities, as well as the document requirements of AQSIQ, Shanghai General Administration of Quality Supervision, Inspection and Quarantine and Guangming Group on carrying out the "quality month" activities, combined with the food safety management experience of the World Expo and the annual quality work plan of the Group, the quality awareness of all employees and the quality management level of the Group were improved through the "quality month" activities of Yimin Group to serve the smooth implementation of the new three-year strategic plan of the Group.

Second, the theme of the event:

Grasp the improvement of quality level and promote the transformation of development mode.

Three. Activity arrangement and time node:

This year's "Quality Month" activity of Yimin Group is divided into three stages: propaganda preparation, activity implementation and summary exchange. The specific arrangements are as follows:

(A) publicity preparation stage

Time node: early September.

Activity arrangement:

1. The Group and its affiliated enterprises convey the requirements of "Quality Month" activities, and formulate a feasible "Quality Month" activity plan in combination with the Group's annual quality work plan and specific conditions.

2. The Group and its affiliated enterprises publicize the "Quality Month" activities among all employees in various forms, learn quality management knowledge, carry out rationalization proposals and other activities, and create a good atmosphere for all employees to participate in the "Quality Month" activities.

(2) The implementation stage of the activity

Time node: in the middle and late September, some activities lasted until 65438+February.

Activity arrangement:

1. All enterprises affiliated to the Group carry out various quality month activities in an orderly manner according to the requirements of "quality month" activities and the activity plans of each unit. At the same time, actively cooperate with the Quality Supervision Bureau of Shanghai and all districts and counties, Guangming Group and Yimin Group to carry out various activities during the "Quality Month".

2. "Quality Month" essay activity.

This essay activity is based on Yimin Daily, Group website and Yimin Science Park blog. The content of the article should be closely related to the theme of "Quality Month", which can involve the experience of quality management and the introduction of excellent quality management methods of enterprises. , can also be the work experience of quality workers. The manuscript is recommended by each unit and published uniformly after being reviewed by the Quality Management Department of the Group. Please recommend the manuscript to the technical department before September 20.

3. "Quality Month" special lecture activities.

During the "Quality Month", the Group will invite quality experts to organize a special lecture combining the current hot issues of quality management and the food safety issues of the Expo. The time is tentatively scheduled for mid-September.

4. Visit and exchange activities.

During the "Quality Month", the Group will arrange a quality management visit and exchange activity to visit two enterprises (one inside the Group and the other outside the Group). This visit and exchange will be conducted in the form of on-site observation and theme exchange. The time is set for late September.

5, quality supervision and inspection and product sampling activities.

During the "Quality Month", enterprises should do a good job in quality supervision and inspection, and be ready to accept the quality supervision and inspection of Guangming Group at any time. Yimin Group will also organize quality experts to carry out centralized supervision and inspection of enterprises according to the annual quality management work plan, and do a good job in intensive sampling inspection of high-risk products and Expo products.

(3) Summarize the communication stage

Time node: 65438+1October-165438+1early October.

This "Quality Month" ended at the end of September, and the Group will organize a summary exchange meeting of "Quality Month" in early October of/kloc-0, and Guangming Group will also organize a summary and commendation activity of "Quality Month" in the middle and late October of/kloc-0. All units should focus on the following work in the summary and exchange stage:

1. According to the annual quality work of enterprises, the food safety of the World Expo and the activities of "Quality Month", the quality management ability was improved by improving the quality management system and revising the quality management system and operating procedures.

2, combined with Guangming Group and Yimin Group's World Expo Quality Management Year activities, do a good job of sorting out and recommending the deeds of advanced quality management units and individuals.

3. Each unit shall form a summary report on the activities of "Quality Month" and submit it to the Technical Quality Management Department of Yimin Group before June 8 10.

Company's quality month activity plan 4 is to actively respond to the national xx "Quality Month" activity. According to the Notice on the Implementation Plan of Ningbo Municipal Engineering Safety and Quality Supervision Station's 20xx "Quality Month" activity, the project department plans to organize the "Quality Month" activity in September of 20xx, in order to implement the spirit of the group company on "Quality Month" and improve the quality management level of the project department and the quality of the project entity.

I. Guiding ideology

Guided by Scientific Outlook on Development, with brand, standard, service, reputation and benefit as the core, and around the spirit of "Year of Quality Improvement" and "Year of Quality Management", we will vigorously implement the strategy of winning by quality, strive to create a good atmosphere in which all staff attach importance to quality, comprehensively improve quality awareness, and strive to improve the quality management level of the project department.

Second, the theme of the event

Improving quality level and promoting scientific development

Third, the activity time

September 20xx1~ September 30th 20xx.

Fourth, organize and lead.

In order to strengthen the organization and leadership of the "Quality Month" activities of the project department, a leading group for "Quality Month" activities in 20xx years is specially established.

Team leader: Bao Fangfang

Deputy team leader:

Team members:

Verb (abbreviation of verb) activity content

All activities during the "Quality Month" are carried out in accordance with the company's activity requirements and combined with the engineering practice of the project department. The whole activity is divided into three stages, and the schedule is shown in the attached table 1. The specific process is as follows:

The first stage: mobilization and publicity stage

1, vigorously create a strong atmosphere of "quality month"

(1) Before the launch of the "Quality Month" activity, the project department should first organize a mobilization meeting around the theme of the "Quality Month" activity, mobilize and deploy the "Quality Month" activity, and guide all employees to actively participate in the "Quality Month" activity.

(2) Office and living quarters of the project department, main construction roads, entrances and exits of main construction buildings, etc. Hang banners and slogans, make exhibition boards, publicize quality regulations and quality culture, and create a good atmosphere in which all staff attach importance to quality.

The second stage: the activity implementation stage

1, carry out special knowledge lecture learning activities.

The project department will take the "Quality Month" activity as an opportunity to give a lecture on the construction quality knowledge of reinforced protective layer thickness in combination with the construction practice of the project department. The training targets are the on-site construction personnel, quality inspectors and steel bar staff of the project department. The main content is the relevant specifications, standards and construction technology for the construction of steel bar protective layer thickness.

In addition, the project department will actively organize quality management personnel to learn the company's quality, environment and occupational health and safety management system documents and quality management manuals to ensure the smooth realization of annual quality objectives and indicators.

2. Organize on-site inspection and appraisal.

In order to show the achievements of the "Quality Month" activity, the Quality Inspection Department organized the activity leading group, each operation team and main construction management personnel to check and compare the completed operation surfaces according to the inspection plan listed by the quality control risks, and form a text. Reward those with good quality, punish those with poor quality and put forward rectification measures, and order the operation team to carry out rectification.

3, to carry out special quality inspection activities

In response to the company's call, the project department actively carried out the "Seven Checks" activities with the main contents of "checking quality awareness, quality level, quality system, standard implementation, measurement and testing guarantee, site management and quality loss", and conducted comprehensive quality inspection and hidden danger investigation on key control contents and key points of project quality through special inspection and comprehensive inspection.

4. Theme activity of "Quality Innovation, Leading First"

The project manager organizes, guides and drives the members of the project department. The activity is divided into two parts.

(1) Organize quality-centered learning and training activities in the project department.

(2) The project manager personally formulates an experienced technical director to explain the common quality defects and corresponding measures among the construction site management personnel, so as to let everyone know how to minimize the incidence of common quality defects and how to prevent them in the best way.

Since the establishment of the branch, the company has been adhering to the policy of relying on science and technology, quality first, management innovation and honest service, and constantly promoting the progress and development of the branch. In order to implement the goal of establishing a first-class enterprise, improve the quality awareness of all employees, improve the enthusiasm of all employees to participate in quality, and enhance the cohesion and competitiveness of enterprises, the branch decided to hold a quality month activity with the theme of quality and innovation, so that all employees can improve their quality awareness in the activity, pay attention to product quality in their work, and create a good atmosphere in which everyone stresses quality and attaches importance to innovation. The following scheme is specially formulated.

I. Guiding ideology

Guided by "honesty wins the market, science and technology create the future", with quality, brand, service and benefit as the core, and around the quality concept of "no order without quality, no order", we will vigorously implement the quality winning strategy, strive to create a good atmosphere in which all staff attach importance to quality, comprehensively improve quality awareness, and strive to improve quality management level.

Second, the theme of the event

Science and technology, quality first, management innovation and honest service.

Third, the activity time

20xx April 26th to May 25th.

Fourth, organize and lead.

In order to strengthen the organization and leadership of the "Quality Month" activities of the Branch, a leading group for the "Quality Month" activities in 20xx years is specially established, with an office and an assessment team.

1, "Quality Month" leading group

Team leader: Hu Chenxi

Deputy team leaders: Zeng Haijun and Zhou.

Members:, Li, Yang Haiyun, Liu Liqiu, He Zehong, Tang, Chen Wangqing, Liu Qiang, Feng, He Wang, Wai Ming Kwok and Huang Yongbin.

2. "Quality Month" activity evaluation team

Team leader: Zeng Haijun

Deputy Head: Li Qingyuan

Members: Li, Yang Haiyun, Liu Liqiu, Chen Wangqing, He Zehong, Zhou, Tang, Wai Ming Kwok and Huang Yongbin.

3. "Quality Month" Office

Director: Zhou

Members: Wang Bin, Li Deyang, Liang Xiaohong and Xiao Ying.

Verb (abbreviation of verb) activity content

All activities during the "Quality Month" are carried out according to the actual work requirements of the branch, as follows:

1. Vigorously create a strong atmosphere of "Quality Month". In the early stage of quality month, the activity leading group should first organize a mobilization meeting around the theme of quality month to mobilize and deploy the activities of quality month, publicize the activities of quality month in an all-round way by means of banners and billboards in the main activity areas or obvious positions of the branch, and guide all employees to actively participate in the activities of quality month.

2. Knowledge contest. It is expected that a quality knowledge contest will be held in the second half of the quality month to achieve the purpose of learning quality knowledge and attaching importance to product quality. The office selects 60-80 questions, and each department/unit assigns contestants to close their books and answer them within the specified time. In principle, the number of technicians, inspectors and technicians in each department shall not be less than 1 person, and the number of contestants shall not exceed1person. According to the scores, the ranking results will be announced at the summary meeting and the first, second and third prizes will be awarded on the spot.

3. Carry out special quality inspection activities. In response to the call of the branch company, the office actively carried out the "three inspections" activities with the main contents of "checking the quality management system, checking the implementation of standards, and checking the quality loss (including complaints)", and conducted a comprehensive quality inspection on the key control contents and key points of the quality of fused and cast refractories through special inspections and comprehensive inspections.

4, to carry out the quality competition of melting and casting refractories. The assessment team takes the sand mold of the electric melting plant, each section of the electric melting plant, each team and functional department of the processing plant as the participating units, and assesses the participating units according to the product quality (qualified number, qualified rate, waste number, etc.). ) From April 26th to May 25th, the functional departments will conduct assessment according to the workload and work quality. Sand mold, electrofusion, processing and functional departments each select an award-winning unit to reward.

5. Award-winning high-quality essay competition. From April 26th to May 25th, the deadline is to carry out the essay-writing activities for all employees of the branch. Applied style (such as narrative, argumentative, poetry, prose, etc. ) Not limited to 300-2000 words, the content is healthy and positive, but articles from newspapers, magazines, websites, books and other media shall not be copied or excerpted. During the quality month activities, all departments must submit more than 1 application articles before May 25th, and all members of the activity leading group will evaluate the quality of the papers submitted by each activity group before May 30th. The winners will be published in the ruitai Science and Technology Journal and will be rewarded.

Evaluation and reward of intransitive verb quality month activity

During the activity summary period from May 26th to June 5th, the activity leading group will select the winners of the quality knowledge contest, the quality winner, the quality essay winner and the quality pacesetter through evaluation and examination. The specific provisions are as follows:

1. In the refractory quality competition, the unit with the best product quality will be awarded 3000 yuan, and a banner will be awarded.

2. The first prize of the quality knowledge contest 1 prize 1000 yuan, the second prize 2 prize 500 yuan, the third prize 5 prize 200 yuan and issue certificates;

3.200 yuan, high-quality essay winner;

4. "Excellent model" awards 500 yuan. Each department recommended 1-2 candidates (2 for sand mold process in electrofusion plant, 2 for electrofusion process, 2 for processing process in processing plant, 2 for assembly and packaging, and each functional department 1). Each candidate must submit an election report, explaining his understanding of quality, his understanding of "the next process is the customer", how to ensure quality, and his existing contributions or achievements. Then 10 "quality pacesetters" will be selected by the activity leading group during the activity summary period, and each "quality pacesetter" will be rewarded with 500 yuan and awarded with a certificate.

Seven. Quality month activity summary meeting

In mid-June, the leader of Quality Month held an activity summary meeting, the leader of the branch spoke, made a summary report on the activities of Quality Month, and the person in charge of the office spoke.

Eight. Activities require

1. According to the requirements of the branch leaders, the office should attach great importance to it, carefully plan and deploy it, and mobilize to carry out the "Quality Month" activities.

2, after the end of the quality month activities, we should conscientiously sum up the experience and lessons of the "quality month" activities, and commend the outstanding units and individuals in the activities.

3. Around the theme of "Quality Month", carry out various activities in a down-to-earth and effective manner, actively carry out quality publicity activities, popularize quality knowledge and quality laws and regulations, and enhance the quality subject consciousness of all employees.