How to ensure the success of ERP implementation in enterprises

Know yourself and know yourself, and you will win every battle. This strategy is also applicable to the selection and implementation of enterprise ERP software.

Confidant means that enterprises need to be clear about all aspects of business processes, identify the existing problems, confirm the goals to be achieved by ERP, and get to know each other, that is, whether the management functions of software vendors' products can meet the needs of enterprises, improve the management level of enterprises, and the background and technical level of software vendors themselves. Enterprises should combine their own management level, personnel quality, financial resources and other factors and do what they can. It can be said that choosing the right software and software suppliers is the prerequisite for the success of enterprise ERP projects.

ERP project is a huge system engineering, and a set of mature project control methodology has been formed abroad. Before, few domestic ERP users could successfully apply it, because domestic enterprises have their own obvious characteristics. On the one hand, it is caused by external environment, such as national policies, fiscal and taxation systems, and the informatization level of suppliers and customers. On the other hand, it is caused by internal environment, such as management's understanding, staff quality, historical burden, basic data and so on. Tactic 1: Reach a * * understanding with the senior leaders of the enterprise on the start of ERP project.

ERP is not the end, but a starting line. The implementation of ERP in enterprises is the beginning of the whole management reform.

ERP system is essentially different from some so-called ERP in China. At present, the application of most enterprises is limited to manual replacement, which reduces the workload. For example, financial software widely used by enterprises and invoicing software all belong to this category. ERP system is based on integration, aiming at the profit that enterprises are most concerned about. The ultimate goal is to improve enterprise profits, and the most important means is resource optimization.

When enterprises need to reorganize and integrate their own resources, they will inevitably face changes, including business process rationalization, staffing and product configuration. Then only the top leaders of enterprises can lead this change. Only when he and the project team reach an understanding can the ERP project be started. Tactic 2: Education and training management is the first audience.

Always emphasize: education and training. Because, I know that ERP system covers almost every department and link of enterprise business. The managers of these departments are the supervisors of the whole new management method. If they can understand and promote the progress of ERP project together, the whole project will get twice the result with half the effort.

The education and training provided cover almost all aspects of enterprise management:

Project management, enterprise resource planning, enterprise self-diagnosis, enterprise distribution channel management, logistics management, production training, financial training, system training, human resources, distribution management, planner work, buyer work, salesman work, cost control, enterprise human resource planning, master planning training, material control, project management. Tactic 3: sailing in the sea depends on the helmsman to impart experience to the enterprise project team.

In terms of implementation methodology, enterprises must be required to set up their own ERP project team, the core of which must be composed of core business personnel of enterprise departments, who will be the helmsman of the whole project and undertake the handling of future business details. The implementation consultant has a unique education and training methodology for the enterprise project team, and will fully communicate with them in combination with the actual situation of the enterprise. Tactic 4: The Role of Compass Enterprise Self-diagnosis

For the compass, we can all understand its function, which is to guide the direction. The whole ERP implementation project will involve almost all business fields and departments of the enterprise and will span a long period. If there is no clear goal and the whole implementation plan from the beginning, then the whole project will inevitably be chaotic from the beginning.

The continuous improvement of enterprise business is an important way to increase profits. The fundamental purpose of ERP project is to integrate resources and continuously improve business. A special enterprise self-diagnosis system helps enterprises to seek the goal of improvement. Provide special diagnosis basis and various related parameters, so that enterprise managers can freely diagnose and analyze the business strategy and policy of enterprises, including how to establish the internal control system of enterprise operation, the procedures and methods of enterprise diagnosis, and the diagnostic methods and steps of marketing business, production management and financial management. Through the industry self-diagnosis system, we can quickly generate our goals and work plans to guide the whole process of ERP projects in the future. Tactic 5: decisive battle, preparation of basic data outside the system

After the whole goal is determined, there is a very important link, which is the preparation of basic data. Many enterprises often stagnate in this link when implementing other systems, which eventually leads to failure.

I also regard this link as very important and call it a decisive battle. Because in the case that the business process has reached the understanding of * * *, importing the basic data into the system in an effective time means that the success of the project has an important guarantee.

The data of manufacturing enterprises are not only complex, but also very irregular at the beginning. These data include: customer data, supplier data, material data, product structure, process and technology, inventory, etc. And customer orders, delivery, delivery, invoices, accounts receivable, accounts payable and other dynamic data that change at any time.

It provides a set of tools to help enterprises sort out these historical basic data quickly and effectively. With these tools, the data can be successfully imported into the system, which greatly reduces the risk of project failure. Strategy 6: Comprehensive solutions for different business models

Every enterprise has its own business model. For manufacturing enterprises, the general process is: design, procurement, manufacturing, transportation, warehousing and sales. And provide comprehensive solutions including these processes. At present, some ERP systems provide more than 400 kinds of business rules, including business details of various parts of the enterprise. For example, some ERP systems provide six price methods and four credit control methods, including different cost methods. Of course, it also includes some special business processes, such as return, exchange, invoice processing and so on.

ERP system provides solutions to continuously expand your existing capabilities, including multilingual, multi-currency, multi-tax currency and multi-national financial statements, which can make you quickly adapt to the development of globalization, while multi-factory and multi-organizational structure make the complex enterprise structure easier to manage. Tactic 7: Conform to enterprise personality and provide customer-defined functions.

Every enterprise has personalized needs and provides a set of tools to successfully realize these needs:

These tools include content interfaces, reports, data dictionaries, documents and menus, covering all aspects of customization. Through these tools, you can define and make any interface, report, data specification and permission of the product. All this is separated from the product and handed over to the implementation consultants and users, so that the product can meet the needs of different users and industries with maximum flexibility. Tactic 8: Step by Step Pyramid Implementation Team

The implementation of ERP projects depends on the whole team. A pyramid team was used to manage the whole project. At the bottom of the pyramid, application consultants, including business implementation and technical implementation, are responsible for the implementation of the project. At the middle level, management consultants ensure the success of the project and control the progress and direction of the project. At the top level, consultants are mainly responsible for integrating business and improving management. Application consultants work closely with specific business personnel and technical personnel of the enterprise, management consultants work with middle-level leaders of the enterprise, and consultants communicate with senior leaders of the enterprise. In this way, the whole project can cooperate with each other and ensure the smoothness of each link. Tactic 9: Accumulate the knowledge base of customer communication files

Business people need to go through a mature process to understand the business. Some business processes are determined through continuous interaction. There are a series of ways to communicate with enterprise users, not only through oral communication, but also by establishing a set of strict and standardized documents. These documents record the whole communication process, which will be preserved for a long time and become the long-term accumulation of enterprise knowledge base, which will be helpful to relevant personnel of the enterprise.

After these documents are formed, the post specifications of enterprises will soon be formed. Tactics 10: success in personal service to customers is success.

The pursuit of customer satisfaction is endless.