What problems should we pay attention to in online shopping?

1, beware of the low price trap. Some merchants attract consumers with gimmicks such as "ultra-low price", "low discount" and "epidemic prevention products". Faced with these, consumers should be rational, understand the information, quality and after-sales service of the purchased goods, and do not blindly buy them for cheap. When shopping online, try to choose a website with strong professionalism and high credibility. If you find that there is a big difference between online prices and physical store prices, especially brand-name goods, you should buy them carefully.

2. Pay attention to the reasonable purchase of goods. During the epidemic period, consumers should reasonably purchase the purchased goods according to their needs, especially when buying food and disinfection products, and carefully watch the shelf life to avoid buying a large number of temporarily unnecessary goods on impulse and causing losses to themselves. Buy disinfection products for safe storage and use.

3. Pay attention to the agreement with the merchants. When some merchants promote sales, they mark the words "special goods are not refundable" and "sold goods are not refundable", so consumers should buy carefully to avoid disputes in the future.

4. When consumers buy underwear, baby food, medicines, health care products, cosmetics, collectibles and other commodities, it is best to carefully confirm whether the purchased commodities can be returned for 7 days without reason by telephone or QQ chat.

5. Pay attention to rational consumption and avoid blind impulse. Be rational when shopping online, buy reasonably according to your actual needs, and don't blindly follow suit.

6. Pay attention to the protection of personal information. Consumers should pay attention to protecting personal information in online shopping, delivery and other consumption activities to prevent the risks brought by personal information disclosure.

7. Pay attention to keep the consumption voucher. Consumers should ask merchants for shopping vouchers when purchasing goods, and keep them properly; When shopping online, consumers should keep pictures of online commodity transactions and chat records with merchants, and ask for valid shopping vouchers or invoices to prevent consumption disputes.

8. Pay attention to safeguarding rights according to law. When consumers' rights and interests are damaged, they should negotiate with the operators or complain to the network platform in time. If you can't reach an agreement with the merchant, you can complain to the relevant department or consumer association where the operator is located.

Extended data:

When shopping online, consumers have the right to return goods for seven days without reason, but they should pay attention to four kinds of goods that are not within the scope of seven days without reason, namely:

One is made by consumers, such as clothes and furniture;

Second, it is fresh and perishable;

Third, digital products such as audio-visual products and computer software downloaded or unpacked by consumers on the Internet;

Fourth, newspaper delivery.

In addition, according to the nature of the goods and confirmed by consumers at the time of purchase, other goods that are not suitable for return are not suitable for return without reason. When purchasing goods, consumers should pay attention to the fact that goods returned and returned within 7 days are not applicable according to these laws.

Reference: People's Daily Online-Shenyang Consumers Association released eight precautions for online shopping.