Model of hospital nursing work plan and goal (5 selected articles)

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Part I: Hospital Nursing Work Plan 1. Plan and steadily spread the number of high-quality nursing wards in a planned and step-by-step manner, and carry out high-quality nursing services in psychosomatic wards, geriatric wards, female wards with severe mental disorders, geriatric wards, internal medicine, gynecology and pediatrics, and strive to achieve the coverage rate of high-quality nursing wards in the whole hospital above 80% by the end of 20 _. Continue to deepen the high-quality nursing activities in special posts and advocate the patient and enthusiastic service of outpatient nurses; Emphasize the safety of patients during operation and patient transport; Strengthen the excellent skills of emergency nurses in pre-examination, triage, first aid and emergency, and let high-quality nursing services spread all over the hospital.

Second, on the basis of the success of the pilot ward, the optimized nursing mode and successful experience will be gradually extended to the whole hospital: APN scheduling mode, patient-centered responsibility system and holistic nursing will be implemented, and the responsible nurses will fully perform their nursing duties and provide physical and mental care for patients according to their disease characteristics and physiological, psychological and social needs.

Third, based on the 20-year Health Planning Commission's Quality Nursing Evaluation Standard, improve the evaluation standard of quality nursing wards in our hospital.

Fourthly, based on the workload of patients in each nursing unit, we should give consideration to and respect the wishes of nurses and make good use of existing nursing human resources.

Fifth, improve the performance appraisal system. According to the evaluation results of different positions, different risks, different workloads and patient satisfaction, the evaluation methods are revised and improved. It truly embodies the principle of reasonable distribution of more work, high quality and high efficiency, and further improves the enthusiasm and initiative of nursing staff.

Six, the implementation of nurse post management, improve the responsibilities and qualifications of nursing posts, establish post responsibility system, improve management efficiency, and realize the transformation of nurses from identity management to post management.

Seven, strengthen the allocation of nursing staff, to achieve effective use, this year plans to increase the number of nursing staff, according to our hospital nursing staff allocation standards reasonable distribution.

Eight, based on professional development, deepen the connotation of quality nursing. Improve and perfect the rules and regulations, technical norms and standards of clinical nursing.

Nine, adopt various forms of teaching methods to enhance the training effect and enhance the clinical nursing service ability. Such as: clinical simulation teaching, morning meeting questions, etc. Consolidate the understanding and application of responsibility nursing, core system and health education knowledge points by nurses.

Ten, strictly implement the patient safety measures. Improve the accuracy of patient identification and effectively improve the communication between medical staff. Mark the surgical site before operation, and carry out preoperative verification procedures to ensure that the surgical site is correct, the operation is correct and the patient is correct. Strengthen hand hygiene and reduce the risk of medical-related infection. Establish relevant evaluation system and set up anti-slip and anti-fall facilities to reduce the risk of patients falling.

Eleven, strengthen the construction of specialized nursing team. With the joint efforts at home and abroad, we will increase the training of professionals in psychiatry, geriatrics, operating room, hemodialysis and so on.

Twelve, improve the entry, exit and transit service process. Do a good job in guiding patients to enter and leave the hospital, and inform them at the outpatient clinic or bedside. Do a good job in admission and discharge procedures and settlement time arrangements to reduce patient waiting. Strengthen the handover of patients transferred to hospitals (departments), timely transmit relevant information of patients, provide continuous medical services, and gradually realize seamless connection of medical services transferred to hospitals (departments).

Chapter two: The hospital nursing work plan is to further improve the medical quality and the professional technical level of nursing staff. This year's nursing work should focus on nursing quality, focus on hospital development planning, adhere to the service concepts of "patient-centered" and "service, quality and safety", innovate management methods, and continuously improve social satisfaction. All nurses in thoracic surgery discuss and formulate the nursing work plan for _ _ years as follows:

First, strengthen nursing safety management, improve nursing risk prevention measures, effectively avoid nursing risks, and provide patients with high-quality, safe and orderly nursing services.

1, continuously strengthen nursing safety education, take safety nursing as one of the regular topics of nurses' regular meeting every Friday, remind unsafe factors in work in time, put forward rectification measures, and discuss and learn from nursing errors in and out of the hospital as an example, so that nurses can fully understand the error factors, new situations and new characteristics, learn from them, and let the safety alarm ring constantly.

2, the implementation of various rules and regulations, regular and irregular inspection, supervision of drugs in place, and supervision and inspection records.

3. Strengthen the risk management of key links such as night shift, middle shift and holidays. Apn scheduling and flexible scheduling system should be implemented to reduce shift frequency, reduce work loopholes, reasonably match young nurses and old nurses on duty, and pay attention to cultivating nurses' cautious and independent spirit when they are on duty independently.

4. Strengthen key management, such as handover of critically ill patients, prevention of pressure ulcers, blood transfusion, special medication, patient pipeline management, and assessment of existing and potential risks of patients.

5. Strengthen the care of key patients: such as surgical patients, critically ill patients and elderly patients, take the above patients as the focus of discussion during the shift change at the early meeting or shift change, evaluate the existing and potential risks of patients, reach a * * * understanding, and attract the attention of each class.

6. Management of key employees: such as internship nurses, rotation nurses, new nurses, etc. Educate them in legal awareness, improve their awareness of prevention and ability to resist risks, and make students clear that they can only care for patients under the guidance or supervision of the teaching teacher. At the same time, nurses with clinical experience, strong sense of responsibility and nurse qualifications are employed as teaching teachers to cultivate students' communication skills and clinical operation skills.

7. Further standardize the writing of nursing documents, reduce potential safety hazards, pay attention to the problems existing in nursing documents at this stage, and make records "objective, true, accurate, timely and complete" to avoid irregular writing, such as typos, unclear alterations, inconsistencies with doctors' records, etc., so as to standardize and standardize nursing documents.

8, improve the nursing emergency risk plan, usually pay attention to cultivate nurses' emergency ability, in view of various emergency work, such as blood transfusion, infusion reaction, special liquid, drug leakage, sudden power failure, etc. We should make a retrospective evaluation, draw lessons from it and improve nurses' ability to deal with emergencies.

Part III: Hospital Nursing Work Plan 1. Work Objectives

1, strengthen nursing quality and safety management, continuously improve nursing service quality and ensure nursing safety;

2. Strengthen the connotation of high-quality nursing service and implement the overall nursing responsibility system;

3. Improve the post management and performance management of nurses;

4. Strengthen the training of head nurses and nurses' working ability and humanistic quality, and effectively improve the overall quality of the nursing team;

5. Vigorously promote the construction of nursing informatization;

6, innovative thinking actively carry out nursing research and teaching, and promote the development of nursing specialty.

7, nursing index completion.

Second, the specific measures

(1) Strengthen the management of nursing quality and safety, continuously improve the quality of nursing service and ensure nursing safety.

Nursing quality management is the eternal theme and the core content of nursing management. In the 20__ year nursing work, the nursing department will carefully check, analyze, evaluate, rectify, track and re-evaluate according to various quality assessment standards and follow the PDCA cycle model, so as to embody continuous improvement and implement target management.

1, members of the assessment team of the Nursing Quality Management Committee conduct monthly nursing quality supervision, grade nursing quality evaluation standards, and each nursing unit conducts monthly self-examination of nursing quality, timely rectify and track existing problems, timely revise nursing quality standards, improve systems and norms, and propose improvement measures to promote continuous improvement of nursing quality.

2. Strengthen the nursing quality management of key links, key periods, key people and key departments (disinfection supply room, operating room and emergency department), and the nursing department will supervise the departments irregularly according to the requirements of dimethyl standard to ensure nursing safety.

3. Further strengthen infection control, strictly abide by the disinfection and isolation system, strengthen occupational protection, ensure the safety of nursing staff, and do a good job in the management, use and disposal of disposable articles and medical wastes.

4. Improve the patient risk assessment system; Strengthen the management of critically ill patients and nursing adverse events, timely check critically ill patients and adverse events reported by wards, and put forward reasonable suggestions to avoid medical disputes.

(2) Strengthen the connotation of high-quality nursing and implement holistic nursing responsibility system.

1, strengthen nursing human resource management, implement nurse post management, and meet clinical nursing needs as much as possible.

2, the implementation of the "patient-centered" service concept, in accordance with the grading nursing, specialist nursing standards, the implementation of the overall nursing responsibility system, strengthen health education, to provide patients and their families with safe, high-quality, efficient and satisfactory services.

3. Further strengthen the assessment of high-quality nursing service, hold special meetings of head nurses regularly, and constantly summarize and improve clinical nursing work.

4. The nursing department conducts a monthly survey of patients' satisfaction, extensively listens to the opinions of patients and their families, and constantly improves the service attitude and quality to achieve six satisfaction.

(3) Strengthen post management and performance management of nurses.

1, further implement the hierarchical management of nursing staff, correspond the nursing post demand with the nursing staff's ability, embody the scientific employment mechanism of "giving full play to one's talents", provide patients with a higher professional level of nursing service, and embody more work and more rewards and punishments.

2. Improve and refine the workflow, integrate the system, standards, responsibilities, routines and norms into the workflow, strengthen the detail management, and make the nurse work executive and operable.

Chapter IV: Hospital Nursing Work Plan In order to seriously implement the hospital's work priorities in the past 20 years, focus on "patient-centered and quality-centered", comprehensively implement the quality management standards, continuously strengthen the scientific and standardized management of nursing work, promote the overall improvement of nursing quality, and achieve the service goal of "providing high-quality and safe care for patients and improving the level of nursing work". According to the relevant spirit of the nursing department and the actual situation of our department,

The first is to update the concept of nursing management and service and improve the quality of nursing.

Do people-oriented, pay attention to humanized service, and carry out the activity of "patient satisfaction department" in depth. Strictly implement the protective medical system, always think of the patient, and do not judge the patient's condition, surgical effect and surgical complications at will to reduce the psychological burden of the patient. Effectively change the service concept and working mode, ensure the best nursing work condition to serve patients, meet all reasonable needs of patients, create a warm and comfortable hospitalization environment for patients, and realize patients' satisfaction with nursing work ≥95%. Pay attention to strengthen communication with doctors, collect patient information, gain understanding, trust and support, continuously improve internal service quality, better cooperate with treatment, and achieve the satisfaction of clinicians with nursing work ≥98%.

Second, strengthen the management of nursing quality and safety to ensure that the annual accident rate is zero.

Formulate strict departmental rules and regulations, organize regular discussion and analysis of errors and accidents, and put forward rectification opinions on recurring problems to prevent errors and accidents. Use morning meetings, nursing business learning and other forms to enhance nurses' service awareness, so as to achieve active service, warm reception and careful introduction. All nursing and treatment operations should greet patients, adopt encouraging language and move gently, so that patients can feel the warmth like relatives.

Three, strictly abide by the "hospital infection management norms", conscientiously implement the "disinfection and isolation system".

Further improve the working system of each class and strictly control the flow of personnel. Strictly implement aseptic operation technology, correct people and things that violate aseptic principle in time, and prevent hospital infection. The implementation rate of one needle and one tube per person 100%, the infection rate of aseptic incision ≤0.5%, and the qualified rate of disinfection and sterilization of conventional instruments 100%.

Fourth, do a good job in the management of emergency medical equipment.

Ensure the intact rate of emergency medical equipment 100%. Check carefully when each shift is handed over, so that it is in good condition and the accounts are consistent. Strengthen the training of nursing staff in first aid knowledge, rescue procedures, rescue drugs and the use of rescue instruments, so that everyone can master and use them skillfully. After receiving the notice of emergency patients, they can quickly carry out surgical rescue in the shortest time and cooperate with the rescue work flexibly and skillfully.

Five, strengthen the on-the-job training of nursing staff, and constantly improve the professional and technical level.

The average level of three basics of nursing staff is ≥85 points; The qualified rate of nursing technology operation is ≥ 95%; Support nursing staff to participate in continuing education and training, with continuing education credits of 25 points or more per person per year. Encourage nursing staff to participate in self-study, correspondence and various classes and seminars, so that nursing staff can grasp the new trend of nursing development and the new theories and technologies related to nursing in time, continuously improve the professional level of nursing staff, and better cooperate with the operation department to develop new business and technologies. Encourage the majority of nursing staff to actively write papers, and strive for general practice to publish or exchange papers at or above the municipal level ≥ 1. According to the nursing training plan, arrange personnel to go out for further study, improve the level of specialized nursing, and thus promote the technical level of general practitioners.

Six, in strict accordance with the charging standards, so that all accounts receivable, accounts receivable do not leak.

If there are any questions and disputes, check and deal with them in time. Regularly check and collect the medical and office supplies of the department to reduce waste and loss. Special person is responsible for the maintenance of medical equipment, understand the performance and usage of the equipment, and ensure the normal operation of the clinic.

Seven, establish a perfect nursing quality monitoring system.

The quality control team of the department strengthens self-examination and improves in time when problems are found; Regularly discover nursing hidden dangers, analyze and give feedback, so as to make all work procedural and standardized. By counting the total number of inpatients, satisfaction survey, whether there are mistakes, negligence and complaints, and quality control of nursing department, we can improve and promote nursing work and continuously improve the quality of nursing in our department.

Eight, strengthen the management of clinical teaching, do a good job in teaching.

According to the requirements of the internship outline, we should make a teaching plan and arrange a special person to teach, constantly improve the teaching methods according to the clinical teaching experience, strengthen the cultivation and improvement of the teaching ability of the teaching teachers, conscientiously implement the "_ _ project" and successfully complete the teaching work.

Nine, do a good job in preparing for the relocation of the new ward building.

Seriously implement the quality management standards of nursing department, strengthen the quality control of undergraduate nursing, further standardize the nursing workflow, conduct quantitative assessment and quality analysis on time, and all quality control indicators meet the quality objectives of nursing department. Organize to learn the related knowledge of new surgical nursing, and make preparations for the relocation of ward building.

Chapter Five: Hospital Nursing Work Plan In the past 20 years, with the care and support of hospital leaders, the direct leadership and professional guidance of the nursing department and the director of the outpatient department, the strong support and help of various departments of the hospital, the cooperation of Qi Xin, the outpatient staff, and the information of "quality nursing service" and other activities currently carried out by the hospital, the outpatient nursing management has undergone obvious changes. This year, outpatient nurses have changed in medical quality, service attitude and mental outlook. The summary is as follows:

1, adhere to the construction of professional ethics, continuously improve the service quality of nursing staff, strengthen the education of nursing safety thought, strengthen the sense of responsibility, strictly implement various rules and regulations, avoid nursing defects and errors, put an end to medical accidents and ensure medical safety.

2. According to the requirements of the Opinions of the Ministry of Health on Implementing Appointment Diagnosis and Treatment Service in Public Hospitals, combined with the actual situation of appointment diagnosis and treatment service in our hospital, the implementation plan of appointment diagnosis and treatment service was formulated and achieved good results.

3. Improve outpatient service, facilitate patients to seek medical treatment, extend the spirit of high-quality nursing, and comprehensively strengthen the coordination of outpatient departments during peak hours; Adhere to a number of appointment measures at different times; Cooperate with China Unicom Xinjiang Branch to develop11614 reservation platform, which is convenient for patients to see a doctor, and cooperate with _ net to provide consultation services for patients, which ensures the quality of outpatient medical care in our hospital, shortens the waiting time for patients to see a doctor, check, treat and get medicine, and greatly improves the satisfaction of patients with outpatient diagnosis and treatment. We monitor the outpatient flow in real time, judge whether it is necessary to increase the staff or service window according to the number of patients waiting for treatment and the number of doctors actually providing services, and analyze, evaluate and continuously improve the outpatient service quality, outpatient management and doctor management every month, effectively shortening the waiting time of patients.

4, conscientiously do a good job in outpatient professional ethics complaints reception, do a good job in the coordination and explanation of patients complaining, timely resolve the contradiction between doctors and patients, timely check complaints, and strive to nip medical disputes in the bud. At the same time, the satisfaction survey of outpatient, medical technology, hospitalization and functional departments was carried out, and the satisfaction questionnaire 150 copies were distributed every month, and the information was reported to the hospital leaders and nursing department in time to adjust and rectify the shortcomings in outpatient nursing work in time.

5. Outpatient grading hospital evaluation should always be synchronized with the requirements and tasks of the hospital evaluation office, and earnestly complete various tasks.

6, at ordinary times to do a good job in the coordination of outpatient window departments, in case of outpatient peak window crowded. Guide nurses to maintain order in time, queue up for treatment, and remind patients to guard against theft.

7, weekly inspection of nursing safety hazards, everyone in the department to participate in, the existing or potential nursing safety hazards in the work, timely report to the nursing department and timely rectification. From June to September, there were 65,438 cases, and there were no nursing errors and accidents and no effective complaints.

8. Encourage nurses to actively report adverse events, analyze the causes of possible hidden dangers, make progress and improve their work.