The relationship between courtesy and etiquette

1) Politeness and etiquette: Etiquette is the usual form of greetings, greetings, and wishes for each other in social situations. Politeness is a norm of mutual respect and friendliness between people in contact and interaction.

Etiquette is the specific expression of politeness.

“Actions express one’s heart, words speak one’s heart.” Etiquette and politeness are the external expression of a person’s inner world and the natural expression of true feelings. It reflects people's cultural level, beautiful sentiments, noble aspirations and moral cultivation. Only those who are moral, cultivated, educated, and knowledgeable will be well-informed, and their words and deeds will be gentle, elegant, polite, and neither humble nor arrogant. Only such people can truly understand etiquette and be polite in interpersonal interactions.

Etiquette and politeness belong to culture, are the basic elements of spiritual civilization, are ethical and moral norms that meet the needs of the majority of people, and are the most basic requirements for civilized behavior. Etiquette and courtesy play an extremely important role in purifying and beautifying society.

The core of etiquette and politeness is respect for people. In interpersonal communication, we should respect each other, be humble and respectful to each other; we should understand that respecting others means respecting ourselves, and being polite, etiquette, observing and maintaining social ethics means creating a civilized living environment for ourselves.

2) The importance of paying attention to etiquette in the tourism service industry: As a tour guide, you must strive to make tourists feel friendly and at home during the entire travel process. To achieve this goal, you must use appropriate Liturgy as a medium. Etiquette can be used as a way to express cordial emotions and is an important symbol of a civilized society. It reflects human beings' need for mutual respect.

There is a principled difference between etiquette, politeness and "courtesy". Etiquette and politeness are based on mutual respect and consistency between appearance and appearance, while "courtesy" is often insincere, false, and inconsistent with appearance and appearance.

Politeness embodies the style and moral quality of the era and nation, and is different from others. The expressions of courtesy vary from era to era and from different nationalities. To build socialist spiritual civilization in China, every Chinese needs to be polite and polite, and the prerequisite is that the moral cultivation and cultural quality of the entire Chinese nation must be improved. If we emphasize etiquette, politeness, and building spiritual civilization while neglecting the premise of improving the cultural quality of the entire nation, it is impossible to achieve the desired goal.

Cultivation of politeness is a process of self-understanding, self-cultivation, and self-improvement. An excellent tour guide always regards politeness cultivation as an indispensable part of his own cultivation, a need for his career and a need for perfect personality. In the process of politeness cultivation, he is always strict with himself and actively and proactively improves his cultural literacy. and moral cultivation, and serve tourists warmly and thoughtfully. Therefore, his tour guide services can be appreciated by tourists, and he can gain more chances of success in the competition.

3) What is a bartender? It refers to employees who prepare drinks in bars or restaurants, sell drinks, and let guests appreciate the culture and customs of wine!

4) What are the professional characteristics of a bartender? A bartender is a professional who specializes in preparing drinks, selling drinks, and letting guests appreciate the wine culture in a bar or restaurant. Bartending is a highly professional, technical and unique profession. Since 1992, the country has officially begun to conduct bartender qualification examinations and issue bartender professional qualification certificates. Those engaged in the bartender profession must hold the certificate to work. As a modern bartender, you need to be knowledgeable, have a comprehensive understanding of wines from all over the world, have skilled bartending skills, have good performance skills, and also need to have a certain ability to sell drinks. Bartending originated in England, so bartenders always give people an elegant and gentlemanly feel. Since bartenders have to directly face and serve guests every day, good etiquette and courtesy are the first qualities that bartenders must possess.

5) The main contents of bartending preparation work: The bartender must spend enough time to complete the preparation work before actually bartending every day to ensure that all necessary supplies are complete and all equipment is in normal condition. Work. (1) Check and replenish goods.

Thirdly, from the perspective of the scope of regulation, professional ethics is used to regulate the internal relationships among practitioners and strengthen the cohesion of people within the profession and industry; on the other hand, it is also used to regulate the relationship between practitioners and their service objects. Used to shape the image of practitioners in this profession. Finally, judging from the effects produced, professional ethics is combined with various professional requirements and professional life to form a relatively stable professional psychology and professional habits.

7) What are the professional ethics requirements for bartenders?

1. Treat guests equally and with courtesy. 2. Convenient to guests, high-quality service 3. Clean and hygienic, ensuring safety 4. Fair and trustworthy, reasonable profits 5. Dedicated to duty, honest and honest 6. Solidarity and cooperation, friendly service

Answering this question is so hard. . .