How to provide service support for veteran military cadres

Adhere to people-oriented, constantly strengthen the functional role of the center, do a solid job in providing service guarantees for retired military cadres focusing on organizing and carrying out activities, effectively solve problems for retired military cadres, do practical things, and discharge retired military cadres. They have no worries about their future, so that they can be taken care of, educated, productive and happy in their old age. Many retired military veterans said with emotion: Nowadays, there are more and more activities, the body is getting better and better, and people are getting younger and younger.

1. Unswervingly adhere to the purpose of service and constantly standardize service behavior

Under the circumstances of many locations, few staff, and difficult service management, the center constantly strengthens its service concept and Serving retired military cadres wholeheartedly is the top priority, broadening work ideas, striving to build the center into a home for retired military cadres, and providing thoughtful service guarantees for the work and life of veteran cadres.

The first is to establish archives for retired military cadres. Comprehensively investigate and understand the basic situation of retired military cadres, register their main experiences, family situations, health conditions, hobbies and specialties, personal needs, etc., and enter them into the computer for archiving. The center places the service needs of retired military cadres as the focus of its work and places them in an important position. The staff of the center strive to be familiar with and understand the situation of each retired military cadre to make the service work more targeted.

The second is to establish a service contact card for retired military cadres. Print the center's functional tasks, contact numbers, service items, content and format of planned activities, etc. into a contact card. The center solicits the opinions of retired military cadres on annual work arrangements and requirements for the development of cultural and sports activities. The center summarizes the information fed back by retired military cadres and conducts comprehensive analysis, promptly adjusts work ideas and service directions, and truly thinks of what military retired cadres want. , needed to serve as military retired cadres.

The third is to adhere to the frequent visits system. While insisting on visiting and showing condolences to veteran cadres on major holidays, the center treats the welfare and needs of retired military cadres as a major matter and pays close attention to them. In order to understand and understand the needs of retired military cadres in a more timely and accurate manner, the staff of the center maintain contact with various military rest centers through phone calls, visits, etc. every month to understand and understand the ideological trends and service requirements of retired military cadres in a timely manner.** *Works with research services. Cooperate with each cadre rest center to hold symposiums for veteran cadres to understand their lives, physical conditions, and opinions and suggestions on the work of the center.

2. Start with what retired military cadres need most and provide them with family-friendly and all-round services

The center adheres to the concept of "people-oriented" throughout the service work. In the process, we insist on taking the service needs related to the vital interests of retired military cadres as the first signal, broadening service content, innovating working methods, and better solving the worries of veteran cadres.

The first is to actively solve the worries of retired military cadres around "enablement for the elderly". In recent years, some military retired cadres have trusted the center and often consulted the center on policy and treatment issues. The center has never recommended committee members, and has focused on moving forward and extending services. While actively reporting to the city resettlement office, it has actively cooperated with retired military cadres. Do a good job of explanation. The center also negotiated with the rest center to build a cultural room and activity room for retired military cadres, and subscribed to relevant documents, newspapers and magazines for retired military cadres, so that they can enjoy the political treatment they deserve. Most retired military cadres are older, have difficulty moving, and are generally in poor health. In order to facilitate retired military cadres to seek medical treatment, the center has implemented a medical system for retired military cadres in various rest stations and signed an agreement with a private hospital. The four military rest centers in the urban area are used as designated service units to conduct a comprehensive physical examination for retired military cadres every year, conduct door-to-door inspections every quarter, and provide door-to-door medical services at any time upon appointment of retired military cadres. The hospital has also established personal health files for retired military cadres, making their medical treatment more convenient, timely and accurate, ensuring that retired military cadres have medical care in their old age, and is generally welcomed by them. In view of the fact that retired military cadres are too old, lack knowledge about household appliances, and have many inconveniences in life, the center actively organized and carried out the activity of "Home Appliance Repair into the Community, Serving Military Retired Cadres Sincerely" and signed an agreement with the "Haier Star Service Center". We use the four military rest centers in the urban area as designated service units. We provide door-to-door service at the rest centers during major holidays. We also go to the homes of veteran cadres at any time to repair household appliances for free, and explain the safe use of household appliances to veteran cadres, so as to improve the lives of retired military cadres. It's very convenient. On the basis of summarizing experience, this activity is planned to be extended to cadre rest centers in various counties (cities) to benefit more military cadres.

The second is to actively build a platform for retired military cadres to use their remaining energy around "making a difference in old age".

Military retired cadres have received education from the Party for decades. They have high ideological awareness, good overall quality, and strong ability to participate in and discuss politics. The center cooperates with the municipal resettlement office and various cadre offices to actively guide them to care about national affairs and participate in the management of affairs. In June last year, a situation report meeting was organized with the participation of more than 300 retired military cadres. Relevant experts were invited to report on the domestic and international situation, which broadened the political horizons of retired military cadres and enhanced their sense of political responsibility and national self-esteem. Retired military cadres have rich experience and glorious history, and are living teaching materials for patriotism education. In cooperation with the rest centers, the center has established links with many garrisons and primary and secondary schools, encouraging retired military cadres to use their spare energy to preach revolutionary traditions and conduct patriotic education among military officers and soldiers and school teachers and students, which has been highly praised by all walks of life.

The third is to actively organize retired military cadres to carry out healthy and beneficial cultural and sports activities around "enjoyment in old age". In order to cultivate the life sentiments of retired military cadres, enrich their spiritual and cultural life, and enable them to learn and do something while enjoying themselves, the center considers the development of healthy, beneficial, and colorful cultural and sports activities as a planning service An important part of the security work is to cooperate with each rest house to give full play to the role of cultural rooms and activity rooms. According to the characteristics of veteran cadres, actively mobilize military retired cadres to participate in senior university studies, participate in social activities, carry out book reviews and film reviews, write memoirs, etc. , and at the same time organized and carried out healthy and beneficial cultural and sports activities. Since last year, the center has cooperated with the municipal resettlement office and various rest centers to organize several fishing competitions for retired military cadres. More than 120 retired military cadres from four rest centers in the city actively signed up to participate. In this year’s fishing competition for retired military cadres organized by the province , the Xuzhou Military Retirement Cadres Team won the first place in the overall team score. The center also videotaped the fishing competition, burned it into a CD, and distributed it to retired military cadres, which was deeply loved by them. In conjunction with the celebration of the 55th anniversary of the National Day, an exhibition of calligraphy, painting, and photography works by retired military cadres was held in the city. During the event, well-known painters in the calligraphy and art circles of Xuzhou were specially invited to serve as judges. They splashed ink on the spot and commented on the entries of retired military cadres. Participants in the exhibition More than 140 works combine ideological and artistic qualities, showing the style of retired military cadres in the new era of emancipating their minds, updating concepts, advancing with the times, being realistic and innovative, and have received widespread attention from various news media in Xuzhou City. In order to enhance the physical fitness of retired military cadres and enrich the lives of retired military cadres, in June this year, the center cooperated with the Municipal Resettlement Office to hold the city’s fourth fitness competition for retired military cadres. The competition was based on the characteristics of retired military cadres who are older and have limited mobility. , set up competitions such as balloon relay, shooting, poker, bowling, table tennis, fishing, Chinese chess, etc. The sports meeting integrates entertainment and competition. There are more than 90 military retired cadres participating in the sports team. They carry forward unity and friendship. , the spirit of collaboration, mutual support and encouragement, the atmosphere at the scene was active and joyful, showing a moving scene of old age having fun.

3. Create a high-quality service team and develop a new situation in the service management of retired military cadres

Retired military cadres are valuable assets of the party and the country, and we must protect them well. His later life is the glorious responsibility of the Central Committee. The center insists on strengthening quality internally and building image externally, and strives to improve service quality and level.

First, build a service team. Good political ideology, high professional quality, strong service awareness, and solid work style are the basic requirements for veteran cadres working in the field. The center attaches great importance to its own team building and strives to strengthen service awareness, enhance responsibility, and improve overall quality and work efficiency. At the same time, in cooperation with the resettlement office and dry rest centers, the actual work ability of military rest workers has been improved through meetings, discussions, experience exchanges, centralized training, etc., and relatively obvious results have been achieved. In order to meet the needs of informatization of military rest work and modern office work in dry rest centers, the center established contact with Xuzhou Aobo Computer Training Center and conducted computer office automation training in batches for the staff of four dry rest centers in the city, effectively improving service work. efficiency.

The second is to improve the service work system. An effective work system is an important guarantee for doing a good job in military service. Since its establishment, the center has insisted on relying on systems and plans to arrange a variety of activities for retired military cadres to ensure the implementation of their two benefits.

At the beginning of each year, on the basis of full investigation and research, the center specifies a full-year work plan and activity arrangements, listens to opinions from various aspects, implements the service work content one by one according to the plan every month, summarizes the activities carried out by the organization every quarter, finds out problems and Insufficiency, half-year and year-end summary review work, accumulation of experience, planning for a new phase of work, weekly work meetings, monthly work inspections, and quarterly summaries, which effectively promotes the implementation of various tasks of the Military Retirement Cadre Activity Center.

The third is to expand the service network. Under the new situation, the work of retired military cadres is faced with many new situations and new problems, which have put forward new and higher requirements for the work and activities of the central organization. In order to adapt to the new situation and task requirements, the center adheres to the important thought of "Three Represents" as a guide, establishes and implements the scientific outlook on development, advances with the times, seeks truth and pragmatism, updates ideas, reforms service work methods, and expands the service work network. , enrich the service work content, transform the Military Retirement Cadre Activity Center from simply organizing activities to providing all-round services, and improve the quality of service work. The center also actively establishes two-way interactive links with relevant units and departments such as garrisons, schools, communities, streets, hospitals, police stations, etc., forming a platform for military retired cadres as the main body and various rest centers as the basis, a platform for military retired cadre activity centers, and a wide range of social units Participate in the military service work mechanism of retired military cadres, organize retired military cadres to preach the revolutionary tradition, and use the remaining enthusiasm; at the same time, mobilize social units and organizations to care about the service work of retired military cadres, enthusiastically send warmth and love to retired military cadres, and maximize the relief of military leave To eliminate the worries of cadres, provide a good environment and high-quality services for retired military cadres, and ensure the healthy and orderly development of service management for retired military cadres.