What should I do if I receive a text message from 12368?

Stay calm when you receive the message of 12368. Don't believe the content of the message, make sure it's fake before you make a plan.

Stay calm, don't trust the content in the text message, and don't reply or call the phone in the text message at will. Some fraudsters will use people's fears to induce them to make phone calls or transfer money, so as to achieve the purpose of cheating money.

Check whether there is specific case number, court name, judge name and other information in the short message. If not, it's probably fake. Check whether there is any irrationality in short messages that violates legal common sense or logic, such as asking for payment of fines, deposits, legal fees and other expenses in a short time, or asking for providing sensitive information such as personal information, bank card number and password.

If the message is confirmed to be false, it can be deleted directly or reported to relevant departments, such as public security organs, industrial and commercial bureaus, consumer associations, etc. You can also consult a lawyer or seek legal aid if necessary.

Don't panic if you confirm that the news is true. You should handle it according to legal procedures. You can contact the court or judge mentioned in the text message to learn about the specific circumstances of the case and the proceedings. If you have objections or defense opinions, you can put them forward in writing or orally. If you need to entrust a lawyer, you can choose a suitable lawyer and sign an entrustment contract.

Main responsibilities of "12368"

"12368" takes the public and litigant participants as the service objects, static information such as litigation process, litigation knowledge consultation and dynamic information such as case trial and execution as the service contents, and telephone access, voice, SMS and fax as the service methods, providing services and convenience for the public to participate in litigation activities.

"12368" In order to actively respond to the new expectations of the masses, improve the quality and efficiency of judicial services, and let the people feel the humanistic care of China's justice more truly, the Supreme People's Court opened a litigation service hotline 12368. 12368 Litigation Service Hotline, as an important part of the construction of the Supreme People's Court Litigation Service Center, is not only a new measure for judicial convenience, but also a new way to deepen judicial openness and consciously accept supervision.

The parties and agents ad litem can call 12368 during working hours to inquire about whether the case is accepted, the members of the collegial panel, the court session time, the progress of handling the case, the handling results and other information. You can also consult procedural questions. You can also query 24-hour case information through the self-service system. 12368 also provides litigation-guided self-help inquiry and manual consultation services to the public. In order to better meet the diverse needs of the masses, the Supreme People's Court will continue to improve and enrich its services.