How to prevent takeaway riders from finding that the elevator is broken and unwilling to climb the stairs?

In this case, we can communicate in advance and provide appropriate encouragement.

1. communicate in advance: when submitting an order, inform the rider in advance of possible problems in the elevator so that the rider can be prepared. At the same time, we can also remind riders that if they need to climb stairs, they can be informed in advance so that we can make corresponding arrangements.

2. Provide appropriate rewards: For riders who are willing to climb stairs, we can provide some rewards, such as extra rewards or points, to encourage their enthusiasm.