Public Security Management of Innovation B&B in Dunhuang, Gansu Province

Innovating the Public Security Management of Su Min Inn

Dunhuang City, Gansu Province is famous for its rich tourism resources and profound cultural heritage. It is a golden tourist destination on the Silk Road. Tourism and catering industry are booming, and unique farmhouse inns and homestays are quietly emerging, gradually becoming the first choice for tourists to stay in Dunhuang. At present, there are over 500 inns and homestays in Dunhuang.

In order to constantly adapt to the current rapid economic development and the needs of tourism policing, Dunhuang Public Security Bureau, based on the reality, plans from a high position, strives to improve service efficiency and innovate tourism policing, and takes Yueyaquan Town, where B&B inns are relatively concentrated, as a pilot, and takes the lead in implementing the grading assessment of the public security situation of B&B inns. After a period of operation, the innkeeper's awareness of Excellence and law-abiding has improved, and tourists are more at ease when they check in. Compared with previous years, the travel-related police situation has dropped significantly, winning the strong support of business owners and the unanimous praise of tourists, and starting the brand of "Crescent Moon Spring Tourist Police with Temperature".

Taking Yueyaquan Village, Yueyaquan Town, where farmers' inns and homestays are concentrated, as a pilot, the Yueyaquan Police Station of Dunhuang Public Security Bureau selected 65.438 million+homestays with complete licenses and good public security conditions as the first demonstration sites, taking the lead in evaluating the public security situation of residents' hostels, which will be fully promoted in the city later.

The Dunhuang Public Security Bureau has formulated and improved the scoring method of security situation in Dunhuang B&B Inn (for Trial Implementation) and specific scoring standards. The "Evaluation Method" is divided into four categories, including 30 items, 4 bonus items and 7 deduction items, from the aspects of the installation and application of the hotel security management information system, security management, employee management and daily supervision and inspection. The police station grades the participating B&B inns every month according to the evaluation methods and grading standards, and fills in the inspection records. According to the Evaluation Method, the security situation of B&B Inn is divided into four grades: excellent, good, average and poor.

The Dunhuang Public Security Bureau has set up a volunteer police team composed of village cadres, party member elders, CPPCC representatives and public security activists, which are uniformly equipped with hats, vests and file bags. , conduct daily supervision and inspection of B&B hotels and assist the police in their work in the police area. At the same time, select 10 to 15 merchants from B&B inns participating in the evaluation as "supervisors" to conduct supervision and inspection within the inn. On the one hand, it can enhance the owner's sense of participation and responsibility, on the other hand, it can also encourage owners to exchange and learn, check and fill gaps, and strive for perfection. For the problems found in other B&B inns in public security and fire management, after verification by the police station, corresponding points will be given.

Dunhuang Public Security Bureau adheres to the concept of "learning instead of training" in its daily management. I was rated as an employee of B&B Inn for the first time, and regularly participated in the training organized by the police station to learn the work requirements and relevant laws and regulations of the hotel industry. Those who are rated as general grades for the second time will be interviewed, demoted and disqualified from excellent selection. Those who are rated as ordinary grades for the third time will be ordered to suspend business for rectification and revoke the Special Trade License.

At the same time, the evaluation results will be publicized on the street bulletin board in the inn and the bulletin board at the front desk of B&B Inn, and released to the public through the media platform to increase publicity and influence. Business owners said that tourists, especially female tourists, are often worried about travel safety. After uploading the bulletin board to the website, it is equivalent to giving tourists a "reassurance", and the online order volume has also increased, so that tourists can have fun and live with peace of mind. At the same time, the business owners are urged to abide by the law and strive to be excellent, and the management of B&B inns is more standardized, so as to prevent and contain all kinds of preventable cases to the maximum extent and make the tourism market develop healthily and stably.