The enthusiastic rescue card friends in the winter rain praised the "Yuexiang" service of SAIC Light Truck.

The days are short, the weather is cold, and Chushan is infinitely far away. 202 1, 1 1, 2 1, the outdoor temperature in southern Anhui is only 3℃, the sky is drizzling, and it is getting rainy and chilly. At that time, in Tongling Yangtze River Highway Service Area, the idea of light truck friend Liu Boss was like this; The sudden failure of the vehicle cannot be started, and the old driver's self-examination is still fruitless; Thinking about the car full of goods, I can only tap the steering wheel helplessly. After a long meditation, it suddenly occurred to Liu that he called the 400 service hotline of light truck and wanted to give it a try.

When the phone rang, at Hefei Zidong Yuexiang Service Station, 50 kilometers away from/kloc-0, stationmaster Hu was brushing the rice basin, thinking about how to help his son with his lessons after work. When learning that a C500 automatic car with a light truck broke down in Tongling Yangtze River Highway Service Area and needed to go out for rescue, stationmaster Hu immediately took the landing master, prepared tools and set off quickly within five minutes.

During the two-hour driving, stationmaster Hu contacted Boss Liu to inquire about the performance of vehicle failures in detail, and called up the vehicle maintenance records from the maintenance system, and discussed several failure possibilities with Master Lu all the way. Accompanied by repeated interrogations, the two men rushed to their destination in the drizzle.

In Tongling Yangtze River Highway Service Area, Liu Ye, the anxious boss, is not idle. He contacted the owner to negotiate the delivery time, carefully checked the reflective signs after the appearance inspection of the cargo compartment, and occasionally squatted under the car to check and explore. Seeing the two maintenance masters, Mr. Liu's tense nerves finally relaxed, and he was as excited as seeing his relatives, and rushed to meet him with small steps.

After confirming the fault performance of the vehicle face to face again, Master Lu carefully inspected the vehicle, from OBD to battery, from fuel tank to ignition device. Master Hu asked, "How do you know that light trucks enjoy free rescue service?" "I brushed my circle of friends two days ago and saw the circle of friends propaganda sent by the staff of the service station. I thought the manufacturer was bragging, but I didn't expect you to really come. " Boss Liu said with a smile: "At first, I was holding a try attitude. I didn't expect the service staff to respond to this rescue service immediately after getting through 400 calls. You really came, and you came so timely. "

Boss Liu's car broke down because the ground wire on the carriage was loose. After being inspected by professional Master Lu, the ground wire was tightened again and the vehicle returned to normal. Less than 30 minutes, troubleshooting and successful startup. Boss Liu was shocked by the efficiency of the maintenance master in solving the fault, and kept praising: "The comfortable service of light trucks is really awesome. I like the service attitude of your service station and prefer SAIC light trucks."

What happened to boss Liu will not be a case. The brand of "Yuexiang" of SAIC light truck focuses on the warm interaction with card friends, aiming at creating a more convenient car selection and car use experience and opening a new service concept. Enjoying service is an integral part of card friends' intuitive experience of "enjoying" the brand charm of users; Brand interactive plans, clubs and caring actions will help card friends solve more difficulties in real life. For example, in the suguo supermarket distribution route that has been launched in Jiangsu, the purchase of SAIC light trucks can give priority to the delivery of goods; At the same time, SAIC Light Truck will cooperate with other freight platforms, such as Yuman. By sharing freight information, SAIC Light Truck will further enjoy the rights and interests of customers. When I learned that SAIC light truck exclusive platform can solve the most concerned supply problem for card friends. Boss Liu said that he must sign up for the event as soon as possible.

"The car is good and the service is better. I will recommend friends and relatives to buy SAIC light trucks in the future." Boss Liu drove his beyond C500 and continued to set off. The warm-hearted rescue in this winter rain has made his road to prosperity more practical.