What are the basic information of the banquet?

question 1: what are the basic contents of the banquet leaflet? You mean the speech, right?

A speech, also called a speech, is a speech delivered at a grand ceremony and in some public places. The speech draft is the basis for a speech, and it is the norm and prompt for the content and form of the speech. It embodies the purpose and means of the speech, and the content and form of the speech. Speech is a style that people often use in their work and social life. It can be used to exchange ideas, feelings and express opinions. It can also be used to introduce your study, work and experience, etc. The speech has the functions of propaganda, encouragement, education and appreciation, and it can convey the speaker's views, opinions, thoughts and feelings to the audience and readers, so that they can be convinced and have a sound in their thoughts and feelings.

There is a great difference between a speech and a performance or composition. First of all, speech is a social activity (not an art performance) in which the speaker (a realistic person with a certain social role, not an actor) directly expresses his opinions on some meaningful things or problems that people are generally concerned about through oral language in front of the audience on a certain occasion (not a stage). Secondly, the composition is the author's unilateral output of information to the readers through the article, while the speech is the two-way exchange of information between the speaker and the audience on the spot. Strictly speaking, a speech is a triangular information exchange between the speaker and the audience, and between the audience and the audience. The speaker cannot be satisfied with conveying his thoughts, feelings and emotions, but must be able to control the response and communication between himself and the audience, and between the audience and the audience. Therefore, the manuscript prepared for the speech has the following three characteristics:

First, pertinence. Speech is a social activity and a form of publicity used in public places. In order to explain the audience, impress the audience and "conquer" the masses with thoughts, feelings, examples and theories, it must have realistic pertinence. The so-called pertinence, first of all, is that the questions raised by the author are the concerns of the audience, and the comments and arguments should have eloquent logical power and be accepted and convinced by the audience, so as to have the due social effects; Secondly, it is necessary to understand that the audience has different objects and different levels, and there are also different types of "public occasions", such as party groups, professional meetings, service clubs, schools, social organizations, religious groups, and various competition occasions. When writing, different speech contents should be designed for the audience according to different occasions and different objects.

second, it can be said. The essence of speech lies in "speaking" rather than "acting", which is mainly based on "speaking" and supplemented by "acting". Because the speech has to be spoken orally, it must be based on the premise that it is easy to speak and speak. If we say that some articles and works are mainly read and appreciated, and we can appreciate the meaning and sentiment, then the requirement of the speech draft is "catchy". A good speech draft is important for the speaker; It should sound good to the listener. Therefore, after a speech is written, it is best for the author to check it through trial speaking or meditation. Anything that is difficult to speak or hear clearly (such as the sentence is too long) should be revised and adjusted.

third, encouraging. Speech is an art. A good speech has its own agitation to stimulate the audience's emotions and win good feelings. To achieve this, we must first rely on the richness and profundity of the ideological content of the speech, incisive opinions, originality and thought-provoking, and the language expression should be vivid, vivid and infectious. If the speech is bland and uninspired, the effect will not be good, or even the opposite, even if it is "played" hard on the spot.

[Edit this paragraph] II. Speech draft

A speech draft refers to a manuscript in which what is to be said on a certain occasion for a certain purpose is written in an orderly manner in advance. In other words, all written materials written for preaching or propaganda are called speeches, also known as "speeches".

speech draft is a general term, covering a wide range. Its scope of application is mainly various meetings and some more solemn and grand occasions.

According to the purpose and nature, there are mainly the following kinds of speeches:

(1) Opening speech. Refers to the speech used at the beginning of a grand meeting.

(2) closing remarks. Refers to the speech made by leading comrades at the end of a larger meeting.

(3) meeting report. It refers to the manuscripts used by relevant leaders to make a central speech on behalf of a certain organ when holding large and medium-sized meetings.

(4) mobilization speech. Refers to the manuscripts used by relevant leaders to encourage people to actively carry out this work or participate in this activity at the meeting where important work or activities are deployed.

(5) concluding remarks. It refers to the manuscript used by relevant leaders to review and summarize an event or an activity after it is over ..... > >

Question 2: What are the reception preparations that should be done before the banquet begins? How to do the reception well

The first etiquette reception

The reason why China people participate in business entertainment is to get respect, and the food arrangement outside work is the lubricant of cooperation; Westerners use wine before meals, wine during meals and chatting to increase the atmosphere. Therefore, China people's entertainment and hospitality are all standard hospitality, which represents sincerity and mutual respect. The feelings expressed in the social reception and the friendship established with each other are important factors for future negotiations or contacts. It is precisely because of these characteristics that the practice of reception and entertainment has become particularly important, and reception etiquette has become the knowledge that everyone attaches importance to.

1. Reception

(1) Reception procedures

Reception preparation can be roughly divided into four levels: environmental preparation, material preparation, psychological preparation and instrument preparation. The specific preparatory projects are as follows:

1. Determine the reception specifications. Who will greet, accompany and receive the distinguished guests?

2. Make a reception plan. In addition to the reception specifications, of course, there are specific arrangements for activities.

3. Understand the visiting situation. Including the purpose of the guests, the willingness to meet and visit, the route and means of transportation, the time of arrival and departure, the living and eating habits and taboos of the guests, and so on.

4. Get ready for the reception. Including welcoming VIPs, layout of meeting places, items to be visited, arrangement of commentators, security, accommodation and transportation, etc. Sometimes there is media propaganda work, and it must be prepared in advance.

(II) Specific contents of the reception plan

l First, we must understand the basic situation of the guests

l Fill in the request report card, draw up the preliminary opinions on the reception plan and schedule, and report to the leaders for instructions.

l notify the specific reception department to arrange accommodation.

l arrange the guest car and reception car.

l arrange the food and drink of the guests as thoughtfully as possible.

l make arrangements according to the work content of the guests.

l draw up a list of the personnel accompanying each project, and notify the relevant personnel to prepare after reporting to the leaders for approval.

l arrange relevant leaders or staff to meet at stations, airports and docks.

l after the guests arrive, both parties agree on the activity schedule and arrange for the issuance and implementation.

l arrange relevant leading comrades to visit the guests.

l make arrangements for visiting scenic spots and historical sites.

l arrange some necessary cultural and recreational activities.

l arrange sports activities.

l notify relevant news organizations to send personnel.

l book, pre-purchase return travel or air tickets.

l arrange relevant leaders or staff to see the guests off at their residence or at stations, docks and airports.

Etiquette

(1) Reception order Etiquette

n Generally, the right is the biggest, the respect is the highest, and the left is the smallest. When you enter the door and get on the bus, you should let the honorable person go first, and all services should start from the honorable person.

n When sitting, the right is the upper seat. When going upstairs, the guest walks in front and the host walks behind. When going downstairs, the host walks in front and the guests walk behind.

l when welcoming guests, the host goes ahead; When seeing the guests off, the host walked behind.

l there is a special person to watch the elevator, and the guests are first in, first out; Unattended elevator, when the owner comes in first, goes out later and holds down the button

l, when serving tea, handing out business cards, shaking hands and introducing, he will do it from high to low.

l "The passenger who opens the door outside comes first, and the passenger who opens the door inside comes first"

l When taking a bus, the right is usually up and the left is down; The rear is up, the front is down, the right position in the back seat of the car is the first, the left position is the second, the middle position is the third, and the right position in the front seat is the rear; Enter the right seat into the right door, enter the left seat into the left door, and don't let the guests move their seats in the car

(2) The seating arrangement of the conference podium

According to the principle mastered by the Central Office, the left is up and the right is down. When the number of leading comrades is singular, No.1 leader is in the middle, No.2 leader is on the left of No.1 leader, No.3 leader is on the right, and others are arranged in turn; When the number of leading comrades is even, the No.1 and No.2 leaders are in the middle at the same time, the No.1 leader is on the left of the middle seat, the No.2 leader is on the right, and the others are arranged in turn.

When the number of the rostrum is odd

7 5 3 1 2 4 6

When the number of the rostrum is even

5 3 1 2 4 6

(3) Arrangement of banquet seating

Generally, the main escort is in the position facing the door, the deputy escort is opposite to the main escort, the first guest is in the right hand of the main escort, and the second guest is in the left hand of the main escort. The position of the above-mentioned host is mastered according to the ordinary banquet ...... > >

question 3: eight and three understandings of the preparation of Chinese banquet. Chinese banquet service procedures Banquet service can be divided into four steps: preparation, welcoming, dining and finishing. First, preparation: eight knowledge and three understanding. Eight Knows: Know the identity of the host or organizer, know the banquet standard, know the opening time, know the variety of dishes, know the nationality of the banquet guests, know the invitees, know the cigarettes, sugar, wine and drinks, and know the checkout method. Three understanding: understand the customs and habits of guests, understand the taboos of life and understand the special requirements. Arrange the venue according to the banquet requirements, such as placing flower baskets, banners, water labels, etc. Prepare tableware, drinks and beverages according to the requirements of the banquet; Check whether the tableware is clean, whether it is damaged, whether the tables and chairs are clean, and whether the floor is clean; Pick up drinks 3 minutes before the banquet starts, serve the table 2 minutes in advance, and plant cold dishes 1 minutes in advance. Second, the welcome work 1, standing in the post, standing beautifully. When the guests arrived, the waiter smiled and greeted them warmly. Third, the dining service 1, pull the chair to give up the seat, observe who is the guest and who is the guest of honor. 2, pour tea, towels, cloth, chopsticks set. 3. Ask the guests' wishes and pour the drinks. 4. Ask the host for advice and serve. . 5. Remove the teacups and empty plates. 6. Ask the guest if the taste is appropriate. 7. Three-service: frequently change bone plates, ashtray, towels, frequently withdraw empty cups and bowls, and frequently pour wine, drinks and tea. 8, ask the guest whether to add food, ask the guest for feedback on food. 9, clean the desktop, keep the table clean. 1, withdraw the remaining dishes, fruit, tea. 11. Refund drinks. 12, check out cigarettes, candy to check out. Fourth, the finishing touches 1. The guest left to pull the chair for him and asked if he had forgotten his belongings. 2, check whether the desktop, the ground left items. 3. Send the guests away. "Please walk slowly and welcome to visit next time.". 4. Return the chair, close the table, and close the table in order; Collect linen and glassware first, and then collect tableware. 5. Turn over the table, restore the countertop, and clean the cabinet. Five, the banquet Wang Yi matters. 1. When the guests propose a toast, pay attention to whether there is wine in the cup. 2. Guests take cigarettes, take the initiative to light them, and prepare an ashtray. 3. When the guest leaves the table, take the initiative to pull the chair, fold the napkin and put it next to the table. 4. When the guest comes back from the bathroom, change the towel for him. 5. It is difficult for two waiters not to serve the guests at the same time. 6. The guest stands in the way and says "Please excuse me" politely, and can't rudely cross everyone or push past. 7. There is a tacit understanding between the waiters. When leaving, they greet the waiters next to them, and there is no gap. 8. If the guests feel unwell during the dinner, they should immediately report to their superiors and keep the food for testing. 9. During the performance of the program, it is necessary to create an atmosphere, applaud and introduce the performance to the guests. Closing the table 1. Return the chair: from the main position, install the chair clockwise, pick up the items left by customers, and return or store them at the bar. 2. Remove linen (towels, mouthcloths) 3. Remove glassware 4. Remove toothpick holders, chopsticks, chopstick holders, ashtray and paper towel cups. 5. Remove other tableware (large and heavy tableware should be removed first) Employees' knowledge and ability 1. Familiar with the styles and names of major cuisines in China, and the flavor characteristics of making famous dishes. 2. Master the quality standards and performance characteristics of the dishes and drinks supplied. 3. Have a certain level of foreign language. Resilience ability is the ability to cope with changes in the situation. If catering service personnel have a narrow perspective and work step by step, it will be difficult to meet the needs of their work. Because of this, they must have the ability to quickly find problems, dialectically analyze problems and decisively solve problems. 1. Firmly establish the service consciousness of "customer first". 2. Have the ability to find problems quickly. 3. Have the ability to analyze problems dialectically. 4. Be willing to solve problems decisively. Selling art is the skill in sales. The art of sales promotion is the final test of the comprehensive quality of catering waiters, which can not only increase the economic benefits of enterprises, but also improve the social reputation of individual industries. (1) For the relaxed guests, please do what they like. (2) to enjoy the guests to stimulate their desires. (3) Explain to the demanding guests. The basic quality of catering staff 1. The ideological quality of employees Catering service is mainly to provide guests with services to enjoy the spiritual enjoyment of food. Catering service personnel generally include the foreman, greeter, waiter, bar, dish delivery, cashier, etc. Catering > >

Question 4: The departments and jobs involved in a hotel banquet correspond to 1 points. Hotel banquet department

First, the basic concept of a banquet:

What is a banquet? In short, a banquet refers to a gathering centered on catering, which is characterized by a special event that brings many people together and adopts the same menu or buffet for party activities.

Second, the meeting forms that can be held in the banquet hall of our store:

At present, the meetings held in the banquet hall are not limited to dinner parties, and the following 1 kinds of activities are all served by the banquet hall, which shows the diversity of banquet forms.

1. Book wedding banquets and wedding banquets;

2. Full moon banquet and birthday banquet;

3. group meeting, spring tea party and tail tooth banquet (only around the New Year in December-February every year);

4. Class reunion, thank-you meeting, graduation dinner and celebration banquet;

5. Press conference;

6. Seminars, training sessions, members' or workers' meetings, briefings, new product launches and product exhibitions;

7. Chicken