What are the skills for talking and communicating with students?

First, clarify the purpose and seize the opportunity. Student cadres mainly talk to classmates in the following aspects: first, to solicit their opinions on work, reasonable suggestions and ideas for reform and innovation; second, to understand something. For example, to understand something about a classmate's study, work, life, etc., and the third is to clarify or explain a certain issue. Depending on the purpose of the conversation, it can be conducted in an exploratory, inquiry and explanatory style. The occasion and timing have a certain impact on the effectiveness of the conversation. Student cadres often like to talk to classmates in classrooms, dormitories and other crowded places. This kind of situation is not suitable for a smooth conversation, because the student is not willing to let others know the content of the conversation with him, fearing that the content of the conversation will leak out or be embarrassed in front of others by being criticized. In order to ease the atmosphere of the conversation and eliminate the concerns of classmates, you can choose to have a heart-to-heart talk in a relatively quiet place on campus, or you can talk while walking, which can easily eliminate the tension of classmates.

Second, treat others equally and have two-way communication. Conversation is an equal, two-way form of communication. A successful conversation requires first of all that student cadres must establish the idea of ??serving their classmates, put themselves and their classmates on an equal footing, and do not put on airs or use "official talk." Both parties must communicate with an equal and sincere attitude, with sincere emotions, simple thoughts, and touching language, so that they can be heart-to-heart and truly achieve the effect of two-way communication.

Third, be clear-cut and patient in persuasion. Conversations are not only an exchange of emotions, but sometimes also arguments of right and wrong. During the conversation, the other party may raise some sensitive issues with strong principles or other issues of right and wrong. In this regard, student leaders must have a clear-cut stand, adhere to principles, and not cater to confusion or mistakes. point of view. Regarding the cognitive issues raised by classmates, we must make the best use of the situation, patiently persuade them to distinguish right from wrong, and improve their awareness. For incorrect opinions and unreasonable demands, we must not unprincipledly accommodate and allow them to spread, but must criticize, educate, explain, and guide them. .

Fourth, pay attention to the art of conversation. Conversation should not only persuade classmates, but also solve problems. It must not only be ideological and intellectual, but also artistic. First of all, it must be concise and concise, accurate and to the point, and easy to understand. Secondly, student cadres should try their best to answer the questions raised by classmates during the conversation. When they are not yet mature enough to consider the issue or are not sure about it, their answers should be measured and leave room for room. Otherwise, if you say something but fail to do it afterwards, you will break your trust and lower your prestige. The language should be humorous and interesting. In this way, it will not only eliminate the other party's fear, but also activate the atmosphere, shorten the psychological distance, and achieve candid communication. When talking to classmates, you can elicit topics from their hobbies and specialties. Talk about stamp collecting to those who love stamp collecting, and football first to those who are good at football. If necessary, you can also play ball or chess with your classmates before introducing topics. Talking this way is more natural, easy-going and speculative. During the conversation, one must also fully affirm its strengths and achievements, and then point out its shortcomings. This makes it easier for students to accept it. Sincerity, love, and trust are always the most effective keys to open the speaker's heart.