Joke Collection Website - Bulletin headlines - How to deal with bargain customers?
How to deal with bargain customers?
When customers bargain, they can say:
1. I'm really sorry. Our price itself is very real. Now we still have activities to reduce the price by 5 when it is over 299. You can have a look more.
2. Our store is doing promotional activities, and now it's a very favorable price. Oh, you can rest assured to buy it.
If the goods still have a good profit, you can use a lot of discounts and small gifts to deal with the bargaining, and finally take a step back and make a deal. However, if the profit of the product is too thin to be allowed, you must not refuse the customer stiffly or be impatient, because it will give the customer a bad experience.
types of customers who bargain
1. can you make it cheaper for the trial type
? /Give me a discount
Most of these customers don't particularly insist on how much money they can cut. I think if you try it, there may be some discounts. For such customers, you can politely refuse their counter-offer and further observe the customer's reaction.
if customers don't insist on buying goods, then we will keep our profits. If the customer expresses that he still wants to insist on bargaining, we will further deal with it.
2. Contrastive
The clothes in the shop next door are cheaper than those in your shop, so please make it cheaper.
in the face of such bargaining, at first we always wondered why the customer didn't buy the cheap one. In fact, at this time, the customer has already compared it. Obviously, he prefers our "more expensive" one, but he is worried about losing money by buying it too expensive. So what our clothing salesman should do at this time is to increase the customer's trust and strengthen his determination to buy.
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