Which is the first country in the world to put forward consumer protection law?

which country put forward the consumer protection law at the earliest in the world?

The former American President John F. Kennedy put forward the concept of consumer rights. The earliest legislation was Japan's Basic Law on Consumer Protection. China was relatively backward. The Consumer Protection Law was passed on October 31, 1993, and it was implemented on January 1, 1994. How to understand the relationship between competition law and consumer protection law?

1. Competition law refers to the general name of legal norms that regulate market behavior, protect and promote market competition in market economy countries. The social relationship adjusted by competition law is the relationship of commodity competition. Competition is the most important implementation mechanism of market economy. Without competition, the market will have no vitality and the operators will have no motivation.

the concept of competition law can be divided into broad sense and narrow sense. Competition law in a broad sense includes anti-monopoly law and anti-unfair competition law. The narrow sense of competition law only refers to the anti-monopoly law, but does not include the anti-unfair competition law.

Competition law is a reflection of the general and essential characteristics of objective things, and it is an abstraction and generalization of the same characteristics of things. The concept of competition law must reflect its essential characteristics. According to general understanding, competition law includes anti-unfair competition law and anti-monopoly law. Unfair competition and monopoly are violations of fair competition rules in the process of market competition, which will bring harm to the market competition order. Competition law is to regulate the competition activities of market participants, create a free and fair competition environment, regulate the competition behaviors of market participants and maintain the normal competition order by investigating these behaviors, which is the most essential feature and basic task of competition law. Therefore, people can define competition law in this way: competition law refers to the general name of legal norms that regulate the competition behavior of market participants in order to maintain normal competition order. Or according to the traditional way of dividing legal departments by adjusting objects: competition law is the general name of legal norms that adjust the competitive relationship between operators and the competitive management relationship between managers and operators in market activities.

second, the law of the people's Republic of China on the protection of consumers' rights and interests is the general name of the legal norms to safeguard the consumer rights and interests of all citizens, and it is a law formulated to protect the legitimate rights and interests of consumers, maintain the stability of social and economic order, and promote the healthy development of the socialist market economy.

The Law of the People's Republic of China on the Protection of Consumers' Rights and Interests is a powerful weapon for safeguarding rights. The promulgation and implementation of the Law has given birth to and strengthened consumers' awareness of rights and self-protection, marking a big step towards legalization and democratization of China's consumer-oriented market economy. The Protection Law stipulates that consumers have nine rights, such as the right to safety, the right to know, the right to choose, the right to fair trade, the right to compensation, the right to association, the right to know, the right to respect and the right to supervise. For the first time, the rights that Chinese citizens should have as consumers have been systematically stipulated in national laws. With the implementation of the Protection Law, more and more consumers begin to know and pay attention to safeguarding their legitimate rights and interests, and the Protection Law has thus become one of the most well-known laws.

the basic principles of the law on the protection of consumers' rights and interests refer to the general guiding ideology or guidelines that run through the content of the law and the whole adjustment process, and are the basic guidelines for the state to deal with consumer-related issues and make legal adjustments to relevant social relations. It runs through every link of consumer rights protection legislation, judicature and consumption activities, and reflects the fundamental purpose of the state to protect consumer rights under the conditions of market economy. Liu minxue answers reporters' questions on the consumer protection law

Liu minxue answers reporters' questions on the consumer protection law

Yes!

I quite agree with you!

very targeted!

it's fine, too.]

I think so.

I don't know! Where can I download the 28 Consumer Protection Law?

There is no new version of the Consumer Protection Law in 28. Are ethnic minorities taken care of in the Consumer Protection Law?

I can tell you responsibly. There is no provision in the law that says that consumers can be taken care of when ethnic minorities cheat in shopping.

Equality before the law means that all people are equal when applying the law, regardless of nationality, identity or religious belief.

Can the Consumer Protection Law be used to solve medical malpractice?

Not applicable. Hospitals and patients are not equal civil subjects, and hospital medical services are also special services, not products or services stipulated by the Consumer Law. Dealing with medical accidents can only be carried out according to the regulations on the handling of medical accidents. Where can I find the full text of the Consumer Protection Law?

Law of the People's Republic of China on the Protection of Consumers' Rights and Interests

(adopted by the Fourth Session of the Eighth the NPC Standing Committee

on October 31, 1993 and promulgated by Decree No.11 of the President of the People's Republic of China on October 31, 1993)

Chapter I General Provisions

Article 1 is to protect consumers' legitimate rights and interests, maintain social and economic order, and promote.

article 2 the rights and interests of consumers who purchase or use commodities or receive services for their daily consumption needs are protected by this law; Matters not covered by this law shall be protected by other relevant laws and regulations

Article 3 Business operators shall abide by this law when providing consumers with goods or services they produce and sell; Where there are no provisions in this law, other relevant laws and regulations shall be observed.

article 4 when conducting transactions with consumers, business operators shall follow the principles of voluntariness, equality, fairness, honesty and credibility.

article 5 the state protects the legitimate rights and interests of consumers from infringement. The state takes measures to ensure that consumers exercise their rights according to law and safeguard their legitimate rights and interests.

article 6 protecting the legitimate rights and interests of consumers is the common responsibility of the whole ancestor society. The state encourages and supports all organizations and individuals to conduct social supervision over acts that harm the legitimate rights and interests of consumers. The mass media should do a good job in propaganda to safeguard the legitimate rights and interests of consumers, and conduct public opinion supervision over acts that harm the legitimate rights and interests of consumers.

chapter ii rights of consumers

article 7 consumers have the right to protect their personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

article 8 consumers have the right to know the real situation of the goods they buy or use or the services they receive. Consumers have the right to request business operators to provide information about the price, place of origin, producer, use, efficacy, specifications, grade, main ingredients, production date, expiration date, inspection certificate, instruction manual, after-sales service, or the content, specifications and expenses of the service according to the different conditions of the goods or services.

article 9 consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services. Consumers have the right to compare, identify and select when they choose their own goods or services.

article 1 consumers have the right to fair trade. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators.

article 11 consumers who have suffered personal or property damage as a result of purchasing or using commodities or receiving services shall have the right to compensation according to law.

article 12 consumers have the right to form social organizations to safeguard their legitimate rights and interests according to law.

article 13 consumers have the right to acquire knowledge about consumption and the protection of consumers' rights and interests. Consumers should strive to master the knowledge and skills of the goods or services they need, use the goods correctly, and raise their awareness of self-protection.

article 14 consumers have the right to respect their personal dignity and national customs and habits when purchasing and using commodities and receiving services.

article 15 consumers have the right to supervise commodities and services and the protection of consumers' rights. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to criticize and make suggestions on protecting consumers' rights and interests.

chapter iii obligations of business operators

article 16 when providing commodities or services to consumers, business operators shall perform their obligations by imitating the product quality law of the people's Republic of China and other relevant laws and regulations. If there is an agreement between the operator and the consumer, they shall perform their obligations in accordance with the agreement, but the agreement between the two parties shall not violate the provisions of laws and regulations.

article 17 business operators should listen to consumers' opinions on the goods or services they provide and accept the supervision of consumption.

article 18 business operators shall ensure that the goods or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. If a business operator finds that the goods or services provided by him are seriously defective, and even if the goods or services are used correctly, it may still cause harm to personal and property safety, it shall immediately report to the relevant administrative department and inform consumers, and take measures to prevent the harm.

article 19 business operators shall provide consumers with true information about commodities or services, and shall not make misleading false propaganda. Business operators should give a true and clear answer to the questions raised by consumers about the quality and usage of the goods or services they provide. The goods provided by the store should be clearly marked.

Article 2 A business operator shall indicate its real name and mark. Operators who lease other people's counters or venues shall indicate their real names and marks.

article 21 when providing commodities or services, business operators shall issue purchase vouchers or service documents to consumers in accordance with relevant state regulations or business practices; When consumers ask for purchase vouchers or service documents, business operators must issue them.

Article 22 A business operator shall guarantee the quality, efficiency, use and effectiveness of the goods or services it provides under the normal use of goods or services; However, unless the consumer knows that the goods are defective before purchasing or accepting the service. Business operators indicate the quality of goods or services by advertisements, product descriptions, physical samples or other means. It shall ensure that the actual quality of the goods or services it provides is consistent with the indicated quality status.

article 23 if a business operator provides a commodity or service and undertakes warranty, replacement, refund or other responsibilities according to the provisions of the state or the agreement with consumers, it shall perform it according to the provisions or the agreement of the state, and shall not deliberately delay or unreasonably refuse.

article 24 business operators shall not make unfair and unreasonable provisions to consumers by means of format contracts, notices, announcements, shop notices, etc., or reduce or exempt their civil liability for damaging the legitimate rights and interests of consumers. Format contracts, notices, announcements, shop notices, etc. contain the contents listed in the preceding paragraph, and their contents are invalid.

Article 25 Business operators shall not insult or slander consumers, search their bodies and articles, or infringe upon their personal freedom.

chapter iv protection of consumers' legitimate rights and interests by the state

article 26 when formulating laws, regulations and policies concerning consumers' rights and interests, the state shall listen to consumers' opinions and demands.

article 27 people at all levels should strengthen leadership, organize, coordinate and urge relevant administrative departments to do a good job in protecting the legitimate rights and interests of consumers. People at all levels

people * * * should strengthen supervision, prevent the occurrence of behaviors that endanger consumers' personal and property safety, and promptly stop behaviors that endanger consumers' personal and property safety

.

article 28 the people's administrative departments for industry and commerce at all levels and other relevant administrative departments shall take measures to protect the legitimate rights and interests of consumers within the scope of their respective duties, following the provisions of laws and regulations. The relevant administrative departments shall listen to the opinions of consumers and their social organizations on the trading behavior of operators and the quality of goods and services, and investigate and deal with them in a timely manner.

article 29 the relevant state organs shall, in accordance with the provisions of laws and regulations, punish business operators for illegal and criminal acts that infringe upon the legitimate rights and interests of consumers in providing goods and services.

article 3 the people's court shall take measures to facilitate consumers to bring lawsuits. Disputes over consumers' rights and interests that meet the requirements of the Civil Procedure Law of the People's Republic of China must be accepted and tried in a timely manner.

chapter v consumer organizations

article 31 consumer associations and other consumer organizations are social organizations established according to law to supervise goods and services and protect the legitimate rights and interests of consumers.

Article 32 A consumer association shall perform the following functions:

(1) Providing consumers with consumption information and consulting services

(2) Participating in the supervision and inspection of goods and services by relevant administrative departments;

(3) reflect, inquire and make suggestions to the relevant administrative departments on issues related to the legitimate rights and interests of consumers;

(4) accepting consumer complaints, and investigating and mediating the complaints;

(5) If the complaint involves the quality of goods and services, it may be submitted to the appraisal department for appraisal, and the appraisal department shall inform the appraisal conclusion;

(6) supporting the injured consumers to file lawsuits for acts that harm the legitimate rights and interests of consumers;

(7) expose and criticize behaviors that harm consumers' legitimate rights and interests through mass media. People at all levels should support consumer associations in performing their functions.

article 33 consumer organizations shall not engage in commodity business and profit-making, and shall not recommend commodities and services to the society for profit-making.

Chapter VI Settlement of Disputes

Article 34 Disputes between consumers and business operators over consumers' rights and interests can be settled through the following channels:

(1) Negotiate and settle with business operators;

(2) request the consumer association for mediation;

(3) appeal to the relevant administrative department;

(4) submit it to the arbitration tribunal for arbitration according to the arbitration agreement reached with the operator;

(5) bring a lawsuit to the people's court.

article 35 if consumers' legitimate rights and interests are damaged when purchasing or using commodities, they may claim compensation from the sellers. If the seller's compensation is the responsibility of the producer or other sellers who provide goods to the seller, the seller has the right to recover from the producer or other sellers. Consumers or other victims who cause personal or property damage due to commodity defects may claim compensation from the seller, or they may